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Business Systems / Process Analyst - Senior

CeLeen, an operating firm of Command Holdings, is seeking a Business Systems / Process Analyst - Senior for a contract within the Department of Defense (DoD) at USTRANSCOM in support of Business Process Reengineering (BPR) for the Joint Transportation Management System (JTMS).

This is a temporary position ending on or about April 18, 2025 with the possibility of extension.

Expected salary range: $90,000 - $115,000

Duties and Responsibilities may include but are not limited to:

  • Capture and identify areas/process for improvement.
  • Create process change by integrating new processes with existing processes.
  • Devises or modifies procedures for user needs.
  • Perform system analysis and configuration of activities.
  • Compare activities to current business process.
  • Improve automation solution scope.
  • Identify optimization opportunities.
  • Review entity-level controls
  • Provide continuous review of the operating effectiveness of lower-level controls, processes, and system operations.
  • Assist in process improvements to correct known and recurring issues.
  • Identify and helping to correct the root cause of errors or omissions.
  • Help ensure proper and timely recording of financial data.
  • Supports the team analyzing and integrating logistics considerations to ensure feasible and realistic logistic processes support the DoD operations.
  • Provide logistics expertise and support teams in task order sequence.
  • Maintain relationships and networking with USTC JTMS team.
  • Prepare/briefs global logistics enterprise on Lines of Operations.
  • Provide analytical support and recommendation related to logistics processes.
  • Answers requests for information related to the Lines of Operations.
  • Adjusts to shifts in priorities and manages multiple tasks simultaneously that include previous Lines of Operations.
  • Review, maintain and manage information to develop recommendations and related products as they relate to logistics processes.

Multiple positions may be hired from this announcement.

Work Environment:

  • Moderate noise (i.e. business office with computers, phone and printers) and /or occasional Loud noise (airfield, large equipment).
  • Ability to sit at a computer terminal for an extended period of time.

Physical Demands:

  • While performing the responsibilities of the job, the employee is required to sit, stand, talk, and hear.
  • Employee is often required to sit and use their hands and fingers to operate a computer.
  • Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Travel:

  • 0-10% / Minimal Travel.

CeLeen, an operating firm of Command Holdings, a Pequot company, is a tribally-owned firm providing management consulting services to U.S. government agencies.

Pursuant to PL 93-638, as amended, preference will be given to qualified Native Americans and spouses in all phases of employment.

At CeLeen, our employees are the embodiment of our success as a firm. Our team is comprised of a tenacious group of diverse professionals located across the globe. It includes military veterans and spouses of active duty troops, former federal employees, policy experts, academics, attorneys, and technical and business experts, all of whom share a strong work ethic and the skills to succeed in both collaborative and independent environments. CeLeen is invested in the long-term success of both our clients and colleagues for the right reasons. Our dedication to putting good government into practice is underpinned by a merit-based culture that measures success by productivity and credibility.

CeLeen will provide reasonable accommodations to applicants who are unable to utilize our online application system due to a disability. Please send your request to HR at hr@wwcglobal.com.

CeLeen is an Equal Opportunity Employer – we do not discriminate based on age, race, national or ethnic origin, gender, veteran status, disability, sexual orientation, gender identity or any other legally protected class. Applicants have rights under Federal Employment Laws: Equal Employment Opportunity and Employee Polygraph Protection Act.

CeLeen's Affirmative Action Program is available to any employee or applicant for employment for inspection upon request, to the extent required by federal regulations. The Affirmative Action Program can be accessed during normal business hours by making an appointment with HR at hr@wwcglobal.com.

Basic Qualifications

  • Bachelor’s Degree in Computer Science, Information Technology, Finance, Management, or related field.
  • Must have the ability to obtain and maintain a Secret Clearance. (Eligible to pass Federal security clearance process. Please visit the link for FAQs: https://www.dcsa.mil/mc/pv/mbi/gicp/).
  • Minimum of 6 years of relevant experience, of which at least 4 years must be specialized in business system functional analysis.
  • Must have Military Logistics experience.
  • Demonstrated proficiency in using all Microsoft Office applications.
  • Outstanding communication skills, influencing abilities, and client focus.
  • Professional proficiency in English is required.
  • Applicants must be currently authorized to work in the United States on a full-time basis. CeLeen will not sponsor applicants for work visas for this position.

Preferred Qualifications

  • Master's Degree.
  • Current, active Secret security clearance.
  • Applied knowledge and understanding of USTRANSCOM’s mission and the Joint Deployment and Distribution Enterprise (JDDE), including the ‘Great 8’ Stakeholders (e.g., Army, Navy, Air Force, USMC, USCG, DLA, DCMA and DFAS) and 4th Component (Commercial Transportation Service Providers (TSPs)).
  • Applied knowledge of, and experience with, the USTRANSCOM Lines of Operation (LOOs) related to CONUS Freight, Sealift, Airlift, and OCONUS Freight as invoked for integrated multi-model operations.
  • Applied knowledge of, and experience with, the USTRANSCOM Plan, Order, Ship, Track, -Pay (POST-P) lifecycle for movement requirements.
  • Applied knowledge of DOTmLPF-P related to identification of essential change impacts that new materiel solutions have on Doctrine, Organization, Training, Leadership, Personnel, Facilities, and Policy.
  • Applied knowledge of ERP Implementations within the Department of Defense (DoD).

CeLeen offers a competitive benefits plan including:

  • Health, Dental, and Vision Insurance
  • Flexible Spending Accounts
  • Life and Disability Insurance
  • 401(k)
  • Paid Time Off
  • Paid Holidays
  • Employee Assistance Program
  • Pet Insurance

Eligibility requirements apply.

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Average salary estimate

$102500 / YEARLY (est.)
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$90000K
$115000K

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What You Should Know About Business Systems / Process Analyst - Senior, Command Holdings

Are you a seasoned Business Systems / Process Analyst eager to contribute to impactful projects? CeLeen, an operating firm of Command Holdings, is on the hunt for a Senior Business Systems / Process Analyst to join our team supporting the Department of Defense at USTRANSCOM. In this role, you'll play a vital part in business process reengineering for the Joint Transportation Management System (JTMS) until approximately April 2025, with potential for extension. You’ll capture and identify improvement areas, integrate new processes, and perform system analysis, all while collaborating with a vibrant team. Your expertise in logistics will help optimize operations and streamline processes to support the DoD effectively. This position requires a Bachelor’s Degree and at least 6 years of relevant experience, with an emphasis on military logistics. You'll need to be adaptable and able to juggle various tasks while maintaining focus on delivering high-quality outcomes. The expected salary ranges from $90,000 to $115,000. With a team that includes diverse professionals and military veterans, CeLeen is more than just a workplace; we’re a community dedicated to putting good governance into practice. If you have the skills, drive, and enthusiasm to foster change and improvement, we would love to hear from you!

Frequently Asked Questions (FAQs) for Business Systems / Process Analyst - Senior Role at Command Holdings
What are the primary responsibilities of a Business Systems / Process Analyst at CeLeen?

As a Business Systems / Process Analyst at CeLeen, you will focus on business process reengineering for the Department of Defense's Joint Transportation Management System. Your main responsibilities include capturing improvement areas, integrating new processes, performing system analysis, improving automation solutions, and ensuring effective logistics processes support. You will also review entity-level controls and assist in addressing recurring issues within operational processes.

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What qualifications are required for the Senior Business Systems / Process Analyst position at CeLeen?

To qualify as a Senior Business Systems / Process Analyst at CeLeen, you must have a Bachelor’s Degree in Computer Science, Information Technology, Finance, Management, or a related field. A minimum of 6 years of relevant experience is essential, with 4 years specializing in business system functional analysis. Military logistics experience and proficiency in Microsoft Office are also required. Additionally, candidates should be eligible for a Secret Clearance.

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What experience is preferred for the Business Systems / Process Analyst role at CeLeen?

Preferred candidates for the Business Systems / Process Analyst role at CeLeen should possess a Master's Degree and an active Secret security clearance. Experience with USTRANSCOM's mission, the Joint Deployment and Distribution Enterprise, and knowledge of the USTRANSCOM Lines of Operation is highly valued. Familiarity with ERP implementations in the Department of Defense will give candidates a competitive edge.

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How does CeLeen support its employees in the Business Systems / Process Analyst role?

At CeLeen, we believe our employees are the keys to our success. We offer a competitive benefits package that includes health, dental, and vision insurance, life and disability insurance, a 401(k) plan, paid time off, and holidays, among other perks. Our workplace culture fosters collaboration and career growth, and we provide reasonable accommodations for employees with disabilities to ensure everyone can contribute effectively.

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What is the work environment like for a Senior Business Systems / Process Analyst at CeLeen?

The work environment for the Senior Business Systems / Process Analyst at CeLeen is typically a business office setting with moderate noise levels. Employees will be working on computers and managing various logistic processes. A team-oriented atmosphere encourages collaboration, and employees must have the ability to adapt to shifting priorities while maintaining productivity.

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Common Interview Questions for Business Systems / Process Analyst - Senior
Can you describe your experience with business process reengineering?

When answering this question, highlight specific projects where you captured improvement areas and integrated new processes. Discuss the methodologies you used and the outcomes achieved to demonstrate your hands-on experience in business process reengineering.

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How do you ensure effective collaboration with cross-functional teams?

Emphasize your communication skills and provide examples of how you've successfully collaborated with different teams in prior roles. Share specific instances where your collaborative efforts resulted in improved processes or solutions, showcasing your ability to work effectively across disciplines.

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What strategies do you use to identify optimization opportunities in business processes?

Discuss methods for conducting thorough analyses of existing processes, such as using data analytics or stakeholder feedback. Provide examples of how you’ve identified opportunities and implemented changes that enhanced efficiency or reduced costs in past roles.

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Describe a time when you resolved a significant issue in a project.

Focus on a specific challenge you faced, detailing your approach to diagnosing the problem, the steps you took to resolve it, and the outcomes. This structure demonstrates your problem-solving skills and ability to navigate complexities in a professional environment.

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How do you prioritize multiple tasks in a fast-paced environment?

Share your time management techniques and tools you leverage to prioritize tasks effectively. Provide examples of challenging situations where prioritization led to positive outcomes while maintaining quality standards.

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What is your experience with logistics processes in a military context?

Highlight your understanding of military logistics and any relevant experience you've had in this field. Discuss specific processes you've been involved with and how your contributions made a positive impact on logistics operations.

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How do you handle feedback from team members or supervisors?

Explain your approach to receiving and integrating feedback into your work. Providing examples of how you've used constructive criticism to improve performance shows your openness to growth and collaboration within a team setting.

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What tools and software have you used for business systems analysis?

Mention specific tools and software relevant to the position, such as Microsoft Office applications or any specialized software used for process analysis. Discuss how you've successfully leveraged these tools to improve outcomes in your previous roles.

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How do you measure the success of a process improvement initiative?

Discuss specific metrics or KPIs you’ve used to evaluate the success of process improvements. Provide examples from past experiences where you tracked and reported on these results, demonstrating your ability to assess the effectiveness of changes made.

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Explain the importance of compliance in business processes.

Emphasize the significance of adhering to regulatory standards, especially within a DoD context. Discuss how compliance impacts operational efficiency and risk management, and share examples of how you ensured compliance in your past projects.

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DATE POSTED
March 18, 2025

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