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Retail Merchandising - job 1 of 7

Company Description

CROSSMARK is a leading sales and marketing services company in the consumer goods industry that expertly guides our clients along “The Way to Market” by delivering growth solutions with exceptional service. Our expertise spans the grocery, mass, club, drug, convenience store, and home improvement channels among others, and our solutions bolster our clients’ capabilities for developing best practices, insight analysis, and customer targeting that always hit the mark.

We do this by excelling in four key areas – headquarter selling, retail merchandising, store level marketing, and streamlining trade practices. In business for more than 100 years, CROSSMARK employs more than 20,000 associates worldwide in offices in the U.S., Canada, Mexico, Australia and New Zealand. Headquartered in Plano, Texas, CROSSMARK is a privately owned corporation.

Equal Opportunity Employer

 

Job Description

Schedules tasks on weekly basis to meet execution objectives 

Executes retail merchandising tasks as scheduled 

Performs stores/tasks in efficient/cost effective manner 

Accurately reports all completed retail tasks via the appropriate designated systems on the day the work is performed. 

Communicates effectively with store personnel regarding tasks, sales activities, promotions, and client/sales plan objectives 

Completes required training and certification programs. 

Engage every work day with CROSSMARK’S communication tools for the purpose of accurately planning, reporting, and reviewing work. 

Ability to implement retail schematics and merchandising materials as assigned. 

Flexibility to participate in team scheduled tasks and clients work-withs. 

Dedicated to providing excellent customer service and to develop a professional working relationship with store management, associates and other merchandising companies to effectively meet company and client objectives. 

Insures proper maintenance on all company equipment. 

Follows company policies, procedures, and position responsibilities. 

This role is not expected to exceed more than 25 hours per week, although the company does maintain the discretion to change the role based on the needs of the business and/or the client. 

you will average about 25 hours/ week, working Monday- Friday and some weekend and overnight shifts as well

Qualifications

Must have reliable transportation.

-Daily access to a computer with internet connection. 

-Must be able to comply with the physical demands of this position which may include, bending, stooping, climbing a ladder, standing for long periods of time, and may be lifting products weighting between 25-50 lbs. 

-Language Skills:  

English is the primary language skill; however, bilingual skills may be required based on business necessity.

Additional Information


CROSSMARKs Part-time employees are paid weekly and are eligible to participate in our 401K retirement plan. Employees working a minimum of 10 hours a week are eligible for group voluntary benefit offerings. The benefits package does include a limited medical plan with optional coverage for vision and dental plans.


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CEO of CROSSMARK
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Brian Wynne
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What You Should Know About Retail Merchandising, CROSSMARK

Join CROSSMARK as a Retail Merchandiser in Norfolk, MA, where you can bring your passion for retail and customer service to life! In this role, you will be responsible for executing various merchandising tasks, all while working alongside a dynamic team that values communication and innovation. Your weekday schedule will allow for flexibility as you take on daily responsibilities, from scheduling tasks to engaging with store personnel about promotions and sales activities. Utilizing CROSSMARK’s robust communication tools, you'll report your completed tasks efficiently and effectively. Your attention to detail is essential, as you'll be implementing retail schematics and merchandising materials, ensuring everything aligns beautifully. Although this part-time role averages 25 hours per week, your expertise will be pivotal in making a difference in our clients’ sales and marketing efforts. If you're well-versed in retail, have reliable transportation, and can handle the physical demands of the job, we invite you to apply and become part of our dedicated team at CROSSMARK. Let's work together to achieve incredible results for our clients!

Frequently Asked Questions (FAQs) for Retail Merchandising Role at CROSSMARK
What are the primary responsibilities of a Retail Merchandiser at CROSSMARK?

As a Retail Merchandiser at CROSSMARK, your main responsibilities include scheduling weekly tasks to meet execution objectives, executing retail merchandising tasks effectively, and accurately reporting completed tasks using designated systems. You'll also communicate with store personnel about promotions, sales activities, and client objectives, ensuring everything runs smoothly in store operations.

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What qualifications are needed to be a Retail Merchandiser at CROSSMARK?

To be a successful Retail Merchandiser at CROSSMARK, you need reliable transportation and daily access to a computer with an internet connection. You should be able to comply with the physical demands of the position, which may involve bending, lifting products weighing between 25-50 lbs, and standing for extended periods. English language skills are essential, and bilingual skills may be advantageous depending on business needs.

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What is the work schedule like for a Retail Merchandiser at CROSSMARK?

The work schedule for a Retail Merchandiser at CROSSMARK typically averages around 25 hours per week, with shifts occurring Monday through Friday. Some weekend and overnight shifts may also be required based on business needs. Flexibility is important, as the role may adapt according to client requirements and scheduling needs.

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What kind of training is required for a Retail Merchandiser at CROSSMARK?

CROSSMARK requires its Retail Merchandisers to complete necessary training and certification programs. Engage with CROSSMARK's communication tools to accurately plan, report, and review your work. Continuous learning and adapting to new merchandising techniques will also help you excel in your role, supporting your professional growth.

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Are there any employee benefits for part-time Retail Merchandisers at CROSSMARK?

Yes, CROSSMARK offers benefits to its part-time employees, including weekly pay and eligibility for a 401K retirement plan. Those working a minimum of 10 hours a week can also participate in group voluntary benefit offerings, which include a limited medical plan, with optional vision and dental coverage.

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Common Interview Questions for Retail Merchandising
Can you describe your experience with retail merchandising?

In addressing this question, provide specific examples of previous retail merchandising roles or tasks you've undertaken. Highlight your ability to execute merchandising plans, work with store teams, and adapt to different product placements. Show how your experience aligns with CROSSMARK’s values and expectations.

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How do you prioritize your tasks when working on a merchandising schedule?

Discuss your approach to time management. Mention techniques that you use to evaluate the urgency of tasks, such as creating lists or using digital tools. Emphasize your organization skills and how you ensure all tasks are completed in an efficient manner.

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How do you handle difficult situations with store personnel?

Show your problem-solving and communication skills by providing an example of a past situation where you effectively resolved a conflict. Highlight your ability to maintain professionalism and build positive relationships, regardless of challenges.

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What methods do you use to communicate effectively with your team?

Explain the communication strategies you employ, such as regular check-ins, using collaboration tools, or updating shared documentation. Mention your adaptability in utilizing different communication channels, which would be beneficial at CROSSMARK.

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How do you stay current with retail trends and merchandising best practices?

Discuss your approach to keeping up-to-date, such as reading industry blogs, attending webinars, or participating in training sessions. Show your proactive attitude towards continuous learning, which aligns with CROSSMARK's dedication to providing innovative solutions.

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What does excellent customer service mean to you in a retail environment?

Define excellent customer service in terms of attentiveness, responsiveness, and the ability to solve customer issues. Provide examples of how you have delivered exceptional service in previous roles and how this philosophy aligns with CROSSMARK's mission.

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Can you give an example of a successful project you managed in a previous retail position?

Share a specific instance where you managed a project or task that resulted in visible improvements for your employer or client. This could include successful product placements, increased sales, or positive store feedback.

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What physical demands of this role do you feel confident handling?

Be honest about your physical capabilities while expressing readiness to meet the demands of the role. Discuss your experience with similar tasks that required lifting, bending, or standing. Reassure the interviewer of your commitment to safety and efficiency.

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Why do you want to work specifically for CROSSMARK as a Retail Merchandiser?

Research CROSSMARK's values, reputation, and role in the industry. Discuss how those elements resonate with your personal and professional goals, highlighting any specific projects or approaches of the company that excite you.

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How do you approach learning new merchandising tools or software?

Illustrate your learning style by discussing how you typically tackle new tools or software. Highlight your adaptability and willingness to learn and emphasize your problem-solving capabilities that will help you quickly become proficient in CROSSMARK’s systems.

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Our mission is to serve as a valued strategic partner for leading retailers and manufacturers seeking outstanding people, process and technology solutions.

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Part-time, on-site
DATE POSTED
January 12, 2025

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