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Strategic Finance

About Decagon:

Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.

We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.

About the Role:

We’re looking for a Strategic Finance leader to work with the founding team on building up our Finance and BizOps motions from 0 to 1 during a period of rapid growth.

In this role, you will be responsible for building and maintaining finance systems, processes, and reporting. Working closely with our leadership team, you'll be responsible for setting the data foundation for strategic, financial, and operational decisions, as well as planning.

You will be leading the charge for one of the fastest growing companies at the forefront of LLMs and AI Agents, tackling unique challenges associated with AI-centric pricing models, and extremely quick customer/revenue growth.

You may be a good fit if you:

  • Have 4+ years experience in strategic finance, FP&A, private equity, venture capital, investment banking, management consulting, public markets investing, or equity research

  • Have demonstrated the ability to distill complex issues into structured frameworks and develop concrete action plans

  • Have experience problem-solving independently, prioritizing workload, and completing tasks on time

  • Have exceptional analytical skills and the ability to synthesize complex financial information into clear, concise reports

Even better if you:

  • Have experience working in a SaaS or AI company

  • Have technical expertise and can build scalable, efficient, and intuitive models with ease

  • Have experience with SQL and data visualization tools such as Tableau, Looker, etc.

Benefits:

  • Medical, dental, and vision benefits

  • Take what you need vacation policy

  • Daily lunches, dinners and snacks in the office to keep you at your best

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What You Should Know About Strategic Finance, Decagon

At Decagon, we're on a mission to revolutionize customer support through advanced conversational AI agents, and we're seeking a dynamic Strategic Finance leader to join our team in San Francisco. As we continue our rapid growth—having secured backing from top investors like Bain Capital Ventures and Accel—you'll play a crucial role in shaping our finance and business operations from the ground up. In this exciting position, you’ll collaborate closely with the founding team to develop and maintain comprehensive finance systems, processes, and reporting frameworks that will support strategic decision-making. You'll be at the forefront of addressing the unique challenges posed by AI-driven pricing models and our swift revenue growth. If you're a finance professional with over four years of experience in environments such as private equity, venture capital, or management consulting, and you have a knack for simplifying complex issues into actionable plans, we'd love to hear from you. Ideal candidates will have a strong analytical background, the ability to create concise financial reports, and possibly experience in SaaS or AI sectors. Join us at Decagon, where your expertise will drive our success while you benefit from a flexible vacation policy and great perks like daily office meals. We can’t wait to see how you’ll help us scale our financial operations while we continue winning over clients like Duolingo and Eventbrite.

Frequently Asked Questions (FAQs) for Strategic Finance Role at Decagon
What are the responsibilities of a Strategic Finance leader at Decagon?

As a Strategic Finance leader at Decagon, your primary responsibilities will include building and maintaining finance systems, developing reporting frameworks, and supporting strategic and operational decision-making processes. You'll work alongside the leadership team to establish a strong data foundation for informed planning and operational efficiency in our rapidly growing environment.

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What qualifications are needed to apply for the Strategic Finance position at Decagon?

To qualify for the Strategic Finance position at Decagon, candidates should have a minimum of 4 years of experience in areas such as strategic finance, FP&A, or investment banking. Strong analytical skills, the ability to distill complex issues, and independent problem-solving capabilities are essential. Experience in SaaS or AI companies and knowledge of SQL or data visualization tools are advantageous.

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What type of company culture can a Strategic Finance leader expect at Decagon?

Decagon promotes a dynamic company culture characterized by innovation and collaboration. Team members enjoy a flexible work environment, a 'take what you need' vacation policy, and daily meals that foster team bonding. The emphasis on growth and addressing challenges in the AI space makes Decagon an exciting place for a Strategic Finance leader to thrive.

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What kind of projects will a Strategic Finance leader at Decagon be involved in?

A Strategic Finance leader at Decagon will work on a variety of strategic projects, including developing financial models that accommodate AI-centric pricing, analyzing growth metrics, and generating clear reports that inform decision-making at all levels. You'll tackle unique financial challenges associated with a rapidly scaling tech company, making your role both impactful and rewarding.

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How does Decagon support the professional growth of its employees in finance roles?

Decagon is committed to the professional development of its employees, offering opportunities for growth through mentoring, hands-on experience in leading projects, and exposure to executive decision-making processes. The collaborative environment allows for sharing insights and strategies that can enhance your skills and career trajectory in the field of finance.

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Common Interview Questions for Strategic Finance
What strategies would you use to build a financial model for Decagon's AI-centric pricing?

In building a financial model for Decagon, I would start by analyzing historical financial data and customer metrics to identify trends. Next, I would incorporate market research on pricing strategies used in the AI sector and adjust assumptions based on growth projections to create a flexible and scalable model that can easily adapt to changing conditions.

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How do you prioritize tasks when faced with multiple financial analyses?

When prioritizing tasks, I first evaluate the urgency and impact of each analysis. I use a structured framework to categorize tasks based on deadlines and their alignment with strategic goals. Regularly communicating with team members helps ensure that I'm aligned with business needs and adjusting priorities as necessary.

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Can you describe a time when you distilled a complex financial issue into a simple solution?

In a previous role, I faced a complex cash flow issue caused by delayed customer payments. I created a visual dashboard to clearly present the problem to stakeholders, breaking it down into key components. This simplified approach enabled our team to implement a targeted collections strategy efficiently, improving our cash flow significantly.

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What financial tools or software are you most comfortable working with?

I have considerable experience with financial analysis and reporting tools, including Excel and Tableau. I am also adept at using SQL for data extraction and manipulation, enabling accurate reporting from large datasets. Familiarity with other financial software like QuickBooks has also enriched my capabilities.

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How do you handle changes in financial forecasts?

Handling changes in financial forecasts involves rigorous analysis to understand the underlying causes. I proactively adjust models based on current market trends or shifts in company strategy and communicate these changes clearly to stakeholders, highlighting their implications and recommended actions.

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What role do you believe strategic finance plays in a tech company like Decagon?

Strategic finance serves as a vital link between financial health and strategic growth, especially in a tech company like Decagon. It informs decision-making, guides resource allocation, and supports operational strategies that align with overall business objectives, thus ensuring sustainable growth amidst rapid changes in technology and market dynamics.

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How do you ensure the accuracy of your financial reports?

I ensure the accuracy of financial reports by implementing a rigorous review process, including checks and balances that involve multiple team members. I also stay updated on accounting standards and regulatory changes, incorporating best practices to maintain the integrity of the reporting process.

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Have you ever worked in a rapidly growing company, and how did you adapt to the changing environment?

Yes, in a past role at a fast-growing SaaS company, I learned to be flexible and responsive. I embraced change by creating robust processes that could scale alongside growth and by staying connected with cross-functional teams to adapt financial strategies that aligned with the company's shifting priorities.

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What methods do you use to conduct market research for financial planning?

I utilize a combination of quantitative and qualitative research methods. This includes analyzing industry reports, gathering competitive intelligence, and conducting interviews with market participants. The insights gained help me build accurate financial forecasts and guide strategic planning.

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Why are you interested in the Strategic Finance position at Decagon?

I'm drawn to the Strategic Finance position at Decagon because of the opportunity to impact a rapidly growing company at the forefront of AI innovation. I admire the commitment to delivering exceptional customer experiences and see this role as a chance to apply my skills in a dynamic environment that values strategic contributions to business growth.

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Full-time, on-site
DATE POSTED
January 10, 2025

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