Decagon is building the most advanced conversational AI agents for the enterprise. Since starting the company, we've been on a tear, winning over customers like Duolingo, Notion, Rippling, Eventbrite, Webflow, BILT and many more. Our AI agents provide a human-like customer support experience that enables enterprises to better serve their customers and efficiently manage their customer experience organizations.
We've raised $100M in total funding from Bain Capital Ventures, Accel, a16z, BOND Capital, A*, Elad Gil, and notable angels, including the founders of Box, Airtable, Rippling, Okta, Lattice, and Klaviyo.
Decagon is looking for a Head of Enablement, a founding member of our Revenue Enablement team that will develop tools, content, and training for our GTM teams. In this role, you will accelerate the onboarding of our newly hired reps, support our sales and partnership teams to meet - and exceed - quota attainment targets, elevate the skillset of our most senior sellers and managers, and accelerate the overall growth of Decagon. This highly visible and impactful role will be critical to ensuring sustainable growth and scalability of our world-class Revenue organization. We will rely on you to:
Create and run best-in-class Enablement programs for our Revenue team, including SDR's, Account Executives, Sales Leaders, Solution Engineers, Account Managers and Partners among others
Collaborate cross-functionally with stakeholders across Decagon's Marketing, Product, Engineering, and other teams
Plan and coordinate the execution of strategic Revenue events such as QBR's, Sales Kick Offs, President’s Clubs, and more
Monitor progress towards improving Revenue KPIs such as new hire ramp, certification pass rate, time to first deal, sales team attainment etc.
Support the evolution of our GTM strategy, helping to define and prioritize projects and initiatives to maximize Decagon's rate of growth
5+ years of experience in revenue enablement and demonstrated knowledge of enablement best practices, sales methodologies, and modern SaaS sales technology
Experience in executing change management initiatives and supporting fast growth, high performing, highly scalable Sales organizations
Superior project and program management capabilities
Strong interpersonal, cross-functional collaboration and teamwork skills
Experience navigating rapidly developing AI technology landscape
Involvement and participation in sales enablement groups or communities
Experience working at a high-growth SaaS startup environment
Health, dental, and vision insurance
Take what you need vacation policy
Career growth opportunities within a fast-growing AI company
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Are you ready to take your career to the next level at Decagon as the Head of Enablement? Based in the vibrant city of San Francisco, this pivotal role is your opportunity to shape and accelerate our Revenue Enablement team from the ground up. At Decagon, we are revolutionizing customer support through advanced conversational AI solutions used by industry giants like Duolingo and Notion. As Head of Enablement, you will develop innovative tools, create engaging content, and lead training initiatives for our go-to-market teams. Your mission will be to enhance the onboarding experience for newly hired representatives, boost our sales and partnership teams’ capabilities, and elevate the skills of our senior sellers and managers. Collaborating with various departments, you will play a crucial role in executing strategic revenue events and monitoring key performance indicators critical to our growth. The ideal candidate will have over 5 years of experience in revenue enablement, showcasing a deep understanding of sales methodologies and SaaS technology. If you have a passion for fostering high-performance sales organizations and nurturing teamwork, this could be the perfect fit for you. Plus, with our generous benefits including health insurance and a flexible vacation policy, Decagon is committed to supporting your career while you help drive our mission forward.
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