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Engineering Manager - job 1 of 2

Deputy is a global SaaS remote-first workforce management company with hubs in Sydney, Melbourne, San Francisco and London, plus team members working remotely across the United States. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. 


At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.


If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!


Reporting to the Director of Engineering, your key responsibilities will be to direct a team of dedicated engineers of varied experience levels. 


Engineering innovation is the fuel that powers Deputy. As a Software Engineering Manager your mission is to take our high performing team to new heights, building a world-class engineering team.

 

As we are a growth company, you’ll have a strong bias to innovation, growth and adapting to change.

You’ll be a technical mentor and people coach to a team of software engineers, unleashing and inspiring our teams to solve real-world problems with innovative, elegant solutions with balanced tradeoffs. 



Responsibilities - inspiring technical manager
  • This is a highly technical role. You will be expected to lead from a place of understanding and to do so you will develop an intimate understanding of the underlying technical architecture as well as contributing to the future direction of the platform. Your first months will see you writing code and contributing as an individual contributor.
  • Co-create the technical vision, strategy and technical roadmap planning and product definition for your team, alongside your technical leads and PM/product designer
  • Become intimately familiar with our product, languages, and our tech stack to drive decisions about frameworks, architecture and decisions
  • Bias towards value creation: guide the team to building innovative, elegant solutions by balancing trade-offs with the best interests of the company. Guide the team on important architectural and long-term engineering decisions, as well as shorter-term tradeoffs. Stay technical to provide meaningful guidance on engineering decisions.
  • Drive the scalability and reliability of your squads offering as we grow
  • Keep your pulse on the craft: writing architecture designs, working with infrastructure and quality on tooling for your team, and/or exploring POCs


People Leader
  • Mentor, develop, and guide a team of software engineers so they can do their best work.
  • Lead the recruiting of new engineers within your team as we grow and build a world-class, sustainable and diverse engineering team.
  • Own the Engineering Team Engagement score (quarterly measure of team engagement), by building upon our interactive, learning-oriented engineering community


Drive High performance
  • Bias towards value creation: guide the team to building innovative, elegant solutions by balancing trade-offs with the best interests of the company. Guide the team on important architectural and long-term engineering decisions, as well as shorter-term tradeoffs. Stay technical to provide meaningful guidance on engineering decisions.
  • Provide one on one feedback, career advice and coaching for your team members
  • Communicate openly and be the voice of the business within your team, keeping them informed of and working towards the business vision & goals
  • Lead the recruiting of new engineers within your team as we grow and build a world-class, sustainable and diverse engineering team.
  • Mentor team members to create a highly motivated, coherent, and cohesive culture which rewards high performance
  • Own the Engineering Team Engagement score (quarterly measure of team engagement), by building upon our interactive, learning-oriented engineering community


Technical Ledership
  • Become intimately familiar with our product, systems, and our tech stack to drive decisions about frameworks, architecture and decisions
  • Drive adoption of best practices and best in class technology, design best practices, enforce principles of work
  • Remove single point of failures by cross-skilling staff and making sensible, strategic resourcing decisions
  • Experience with working on legacy codebase and migrating to newer architecture including data migration
  • Developing subject matter technical expert in the domain you own
  • Responsible for the technical decision making and architecture across portfolio of squads
  • Accountability for 2-3 OKRs aligned to Company goals
  • Can clearly design and communicate a technical roadmap to the organisation with proof of value.


Who you are:
  • You have 2+ years of software engineering management experience building productive, high functioning teams. You can describe why these teams were high functioning and what you specifically did to ensure engineers felt productive.
  • Technical acumen. Ability to converse deeply with engineers and technical executives
  • Experience in a fast growing scale-up environment, with a bias to innovation and growth. Bonus points for a multi-tenant SaaS org.
  • Growth mindset. We are an early stage company that hasn’t figured it all out yet!
  • Humbitious. We are ambitious to aim to make a significant global impact, and build a generational company, while humble enough to know it’ll take lots of hard work, learning from mistakes, and great people
  • High agency mindset. High Agency is about finding a way to get what you want, without waiting for conditions to be perfect or otherwise blaming the circumstances. High Agency people either “find a way” in the face of adverse conditions or navigate to reverse the adverse conditions to achieve goals.
  • Passion for technology. A nerd at heart, you know the massive leverage and exponential ability innovative technical solutions can have in making an impact in the world.


Techie in you:
  • Experience building distributed web based cloud native applications and services.
  • Experience in various cloud computing/architecture - AWS with Multi-region, multi-tenant experience
  • Experience in deploying highly scalable systems with various techniques and design patterns
  • Experience in the operations of large multi tenant storage deployments (we use MySQL & various no-SQL)
  • Experience in system architecture patterns like SOA, micro services, EDA (event driven architecture)
  • Experience in key cloud native technologies like Kubernetes (EKS), containerisation, Kafka, etc
  • Programming Languages - PHP, Golang, Terraform, Python


Employee Perks


- Ownership in the company via Share Options

- Paternity/Maternity Leave Policies

- Flexible Remote-First Work Policy

- Company wide Development & Coaching

- Hackathons

- Awards - "Your Time to Shine & Celebrate Success"

- Social Events & variety of social clubs (Books, LGBT, Games, Sports)

- Mental Health Support

- Munch & Learns



Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. 



#LI-Hybrid

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Average salary estimate

$135000 / YEARLY (est.)
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$120000K
$150000K

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What You Should Know About Engineering Manager, Deputy

Join Deputy as an Engineering Manager and immerse yourself in a dynamic, remote-first environment where innovation meets collaboration! At Deputy, we’re reshaping the workplace for over 1.5 million workers across 100+ countries, focusing on those who drive our economy – the hourly workforce. As an Engineering Manager, you’ll direct a talented team of engineers, inspiring them to reach new heights in their careers. You'll dive deep into our technical architecture, write code, and play a pivotal role in shaping the future of our platform. Here, we believe in the power of teamwork and the importance of mentoring; you'll lead by example, guiding your team to deliver elegant solutions that align with our business goals. Your vision will coalesce into the technical roadmap that keeps our platform thriving as we grow. With your technical acumen and people management skills, you’ll foster a high-performing team culture, driving engagement and supporting individual growth through feedback and development opportunities. Deputy encourages innovation, and you’ll be instrumental in removing barriers to success while nurturing a community of diverse talents. If you’re eager to make a significant impact on the world of work, Deputy is the place for you. Let’s revolutionize workforce management together!

Frequently Asked Questions (FAQs) for Engineering Manager Role at Deputy
What are the responsibilities of an Engineering Manager at Deputy?

As an Engineering Manager at Deputy, your responsibilities include leading a diverse team of software engineers, co-creating the technical vision and roadmap, and ensuring scalable and reliable solutions. You will also mentor team members, guide recruitment efforts, and drive the team engagement score. Your role entails a hands-on approach, including writing code and contributing to architectural decisions.

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What qualifications are needed to become an Engineering Manager at Deputy?

To qualify for the Engineering Manager position at Deputy, you should have at least 2 years of experience in software engineering management, a strong technical background, and a track record of building high-functioning teams. Experience in a fast-growing environment, preferably a multi-tenant SaaS organization, is highly desirable, along with excellent communication skills and a passion for technology.

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How does Deputy support employee development for Engineering Managers?

At Deputy, employee development is a priority. Engineering Managers have access to coaching sessions, company-wide development programs, and the opportunity to participate in hackathons. We encourage our managers to not only mentor their teams but also engage in continuous learning and professional growth to drive team engagement and performance.

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What role does technical mentorship play for an Engineering Manager at Deputy?

Technical mentorship is vital for an Engineering Manager at Deputy. You will guide your team through complex technical challenges, encourage knowledge sharing, and help engineers develop their skills. This mentorship fosters a collaborative learning environment that enables team members to excel in their roles and contributes to the overall success of the engineering team.

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How does Deputy promote diversity and inclusion within its teams?

Deputy actively promotes diversity and inclusion by welcoming team members from various cultures and backgrounds. We believe that diverse perspectives foster innovation and creativity. Our hiring practices focus on building a sustainable and diverse engineering team, and we commit to creating an inclusive environment where everyone feels valued and can contribute uniquely.

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Common Interview Questions for Engineering Manager
What is your experience in managing high-performing software engineering teams?

When discussing your experience, focus on specific examples where you built or improved team productivity. Highlight your leadership style and how you foster a motivated environment, emphasizing your strategies for overcoming challenges and enabling team members to achieve their best work.

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How do you approach mentoring engineers in your team?

Explain your mentorship philosophy—discuss how you assess individual strengths and weaknesses and set up personalized development plans. Provide examples of successful mentorship experiences that led to team members’ growth, and emphasize the importance of continuous feedback.

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What strategies do you employ to balance technical leadership with people management?

Discuss the importance of understanding both technical landscapes and team dynamics. Explain how you maintain credibility with your team by staying technically engaged while also prioritizing effective communication and emotional intelligence in managing people.

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Can you describe a challenging project you led and how you overcame obstacles?

Share a specific project that posed challenges, detailing the situation, your actions, and the results. Focus on critical decision-making processes, teamwork, and how you adapted to obstacles, offering proof of your ability to deliver results under pressure.

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What is your experience with cloud-native applications?

Describe your hands-on experience with cloud-native architectures, discussing technologies you have worked with like AWS, microservices, or containerization. Illustrate how you used cloud solutions to solve specific problems, and showcase your understanding of scalable systems design.

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How do you ensure continuous improvement in your engineering processes?

Talk about methods you have implemented to evaluate and improve engineering processes, such as retrospectives, feedback loops, and performance metrics. Emphasize how these methods contributed to better outcomes and fostered a culture of learning within your teams.

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How do you handle conflicts within your engineering team?

Explain your conflict resolution strategies, stressing the importance of open communication and understanding different viewpoints. Provide examples of past conflicts and how constructive dialogue led to positive resolutions, enhancing team cohesion afterward.

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What is your approach to creating a technical vision and roadmap?

Outline your process for developing a technical vision, including collaboration with team leads and establishing clear priorities. Describe how you ensure alignment with business goals and maintain flexibility to adapt as the company grows and evolves.

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How do you foster a culture of innovation within your team?

Discuss initiatives you’ve successfully rolled out to encourage innovation, such as hackathons or open brainstorming sessions. Explain the significance of creating a safe environment for experimentation, where team members feel comfortable sharing new ideas and taking risks.

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What technologies do you believe are essential for future development at Deputy?

Share your insights on emerging technologies relevant to Deputy’s business model, such as advancements in cloud computing, AI, and other software development tools. Discuss how you predict these technologies will enhance team output and customer satisfaction.

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MISSION 'Simplify Shift Work' Managing teams is challenging — now more than ever — so we simplify the work. Our platform makes it easy to schedule in line with demand, prepare accurate payroll, and communicate clearly. We streamline employee admi...

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Full-time, remote
DATE POSTED
April 3, 2025

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