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Product Manager, Gen AI Agents

Deputy is a global SaaS workforce management company headquartered in Sydney, San Francisco, and London. Our platform serves over 1.5 million workers and 375,000 workplaces across 100+ countries. We are backed by top global investors and recently achieved Unicorn status. 


At Deputy, we’re improving the world of work, one shift at a time, for 80% of the world’s workforce: hourly workers. These are the dedicated employees who keep our world running – from baristas to nurses, cleaners to delivery drivers, florists to factory workers. Despite their vital role in society, most workplace technology has focused on those workers who sit behind a desk, but at Deputy, we transform the frontline. When businesses use Deputy, their workplaces thrive – the business is more profitable, compliant, and productive, while the workers are more engaged and happier at work.


If you’re passionate about creating solutions that put people first and helping businesses and their teams thrive, join us at Deputy and make an impact where it matters most!


Deputy is on a mission to simplify shift work, and we’re taking it to the next level with Gen AI. We’re looking for a Product Manager to execute on the 0 to 1 development of an agentic automation engine that delegates key business tasks to AI-powered agents—freeing up time for busy managers to focus on what matters. This role is perfect for a hands-on product manager who thrives at the intersection of AI, automation, and workforce management.


Responsibilities
  • Execute on the roadmap for Gen AI agents that automate complex workforce management task–  iterating quickly, and shipping impactful solutions.
  • Collaborate with engineering, design to build scalable, intelligent automation.
  • Research and partner with customers to deeply understand pain points and design AI-driven workflows that add real value.
  • Execute by prioritizing features that deliver business impact while managing technical constraints.
  • Work cross-functionally to integrate AI agents seamlessly within Deputy’s platform.
  • Track success with clear KPIs, continuously refining and improving based on user feedback and adoption.


Skills & Experience
  • 3+ years in product management, with a strong track record in AI, automation, or enterprise SaaS.
  • Some experience building and launching 0 to 1 AI/ML-powered products, ideally in a B2B environment.
  • Deep understanding of LLMs, agentic workflows, and automation frameworks (prior technical exposure is a plus).
  • Strong problem-solving and product-thinking skills, with the ability to turn ambiguity into action.
  • Customer empathy, with a passion for improving the lives of shift-based and hourly workers.
  • Data-driven mindset—able to define success metrics and make informed decisions quickly.
  • Excellent communication skills, with the ability to influence stakeholders and drive alignment.


Employee Perks


- Ownership in the company via Share Options

- Paternity/Maternity Leave Policies

- Flexible Remote-First Work Policy

- Company wide Development & Coaching

- Hackathons

- Awards - "Your Time to Shine & Celebrate Success"

- Social Events & variety of social clubs (Books, LGBT, Games, Sports)

- Mental Health Support

- Munch & Learns



Deputy believes in equal opportunity and that inclusiveness and diversity promotes innovation. Our global team members are from a variety of cultures. And we welcome different perspective and skills. 



#LI-Hybrid

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What You Should Know About Product Manager, Gen AI Agents, Deputy

At Deputy, we're on a mission to revolutionize the world of work, and we’re excited to introduce the role of Product Manager, Gen AI Agents. As a global SaaS workforce management company headquartered in bustling cities like Sydney, San Francisco, and London, we serve over 1.5 million workers across 375,000 workplaces worldwide. We believe in putting people first, especially the hourly workers whose dedication keeps our society moving—whether they're baristas, nurses, or delivery drivers. In this key position, you'll lead the development of our innovative AI-powered agentic automation engine. You'll collaborate with talented engineers and designers to create effective automation tools that help managers focus on what truly matters while freeing them from routine tasks. By deeply understanding our customers' challenges, you’ll design workflows that significantly enhance their productivity and satisfaction. We’re looking for someone with at least three years of product management experience in AI, automation, or enterprise SaaS to drive this exciting initiative. Your expertise in building and launching AI/ML-driven products will be vital as you prioritize features that lead to real business impact. We value your ability to track success through KPIs and adapt based on feedback. If you're passionate about transforming the workforce landscape using cutting-edge technology and creating meaningful solutions, join us at Deputy to help reshape the future of work for the better!

Frequently Asked Questions (FAQs) for Product Manager, Gen AI Agents Role at Deputy
What are the responsibilities of a Product Manager, Gen AI Agents at Deputy?

As a Product Manager, Gen AI Agents at Deputy, your primary responsibilities include executing the roadmap for AI agents designed to automate complex workforce management tasks. You'll collaborate with engineering and design teams to build scalable solutions, prioritize impactful features, and track success through KPIs. Additionally, you will engage with customers to understand their pain points and integrate AI agents seamlessly into our platform.

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What qualifications are required for the Product Manager position at Deputy?

The ideal candidate for the Product Manager, Gen AI Agents position at Deputy should possess at least three years of experience in product management, particularly in AI, automation, or enterprise SaaS. You should have experience in building and launching AI/ML-powered products in a B2B environment, along with a deep understanding of LLMs, agentic workflows, and automation frameworks. Strong problem-solving and communication skills, along with a customer-centric mindset, are crucial for this role.

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How does Deputy support a work-life balance for a Product Manager?

Deputy promotes a flexible remote-first work policy which supports a healthy work-life balance. Employees enjoy various perks including maternity/paternity leave and opportunities for personal and professional development. With a focus on mental health support and social events, Deputy aims to create an inclusive workplace where every Product Manager can thrive.

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What is Deputy's mission regarding workforce management?

Deputy is committed to simplifying shift work through innovative technologies. Our mission involves transforming the workplace for hourly and shift-based workers by providing tools that enhance productivity and satisfaction. As a Product Manager, Gen AI Agents, you will directly contribute to this mission by developing solutions that empower managers and improve the employee experience across various industries.

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What are the employee perks for the Product Manager role at Deputy?

Working as a Product Manager at Deputy comes with several attractive perks, including ownership through share options, flexible work arrangements, and various professional development opportunities. Employees can also enjoy awards, social events, and clubs that foster team bonding and well-being, all aimed at celebrating success and promoting a culture of inclusivity.

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Common Interview Questions for Product Manager, Gen AI Agents
Can you explain your experience with AI-driven product development?

In your response, highlight specific projects where you led the development of AI products, focusing on your role in gathering requirements, collaborating with teams, and managing timelines. Discuss any challenges you faced and how you overcame them, showcasing your ability to adapt and innovate in a fast-paced environment.

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How do you prioritize features for AI products effectively?

Discuss your process for prioritizing features based on business impact, user feedback, and technical feasibility. Highlight any frameworks or tools you use to evaluate and rank features, and give examples from your past experiences where this approach led to successful product outcomes.

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What strategies do you employ to understand customer pain points?

Emphasize the importance of direct customer engagement, such as interviews and feedback sessions. Talk about how you analyze user data and leverage research to create a deep understanding of customer needs, ensuring your AI solutions are truly addressing their challenges.

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Describe a successful AI product you managed from 0 to 1.

Provide a detailed account of an AI product you launched, focusing on your role in the entire process from inception to market launch. Discuss how you defined success metrics, iterated based on user feedback, and the impact your product had on users and the business.

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How do you ensure smooth collaboration between technical and non-technical teams?

Talk about your communication strategies and your ability to translate technical jargon into understandable terms for non-technical stakeholders. Provide examples of how you have facilitated workshops or collaborative sessions to ensure alignment and understanding among diverse teams.

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What tools do you use for tracking product success metrics?

Discuss specific analytics tools or methodologies you have used to track key performance indicators. Highlight how you analyze data to make informed product decisions and share any instances where data-driven insights led to significant improvements in your projects.

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How do you handle ambiguity in product management?

Share your approach to managing uncertainty by breaking down ambiguous problems into manageable parts. Discuss how you prioritize tasks and make decisions based on available information while keeping stakeholders informed throughout the process.

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What is your approach to integrating user feedback into product design?

Explain how you gather user feedback through various channels and integrate this feedback into your product development cycle. Provide examples of situations where user insights directly influenced design changes that led to improved outcomes.

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Can you provide an example of a challenge you faced in product management and how you overcame it?

Detail a specific challenge, focusing on the steps you took to address it, the strategies employed, and the end result. Highlight your problem-solving skills and ability to remain resilient under pressure, showcasing how you learn from experiences.

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What is your vision for AI in workforce management?

Share your insights into the future of AI in workforce management, discussing emerging trends and innovative solutions you believe will shape the industry. Articulate how you see the role of Product Manager evolving in this space as technology continues to advance.

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MISSION 'Simplify Shift Work' Managing teams is challenging — now more than ever — so we simplify the work. Our platform makes it easy to schedule in line with demand, prepare accurate payroll, and communicate clearly. We streamline employee admi...

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Full-time, remote
DATE POSTED
April 3, 2025

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