General Management Assistant

As a General Management Assistant at Desjardins, your primary responsibilities include supporting the general manager and caisse managers with their administrative needs. This involves managing schedules, coordinating meetings, taking minutes, and assisting with the preparation of documents for various committees. Additionally, you'll organize logistics for events and internal communications, ensuring everything runs smoothly and efficiently.

To qualify for the General Management Assistant role at Desjardins, candidates should possess a trade school diploma in a related field and have a minimum of three years of relevant experience. Knowledge of French, including spelling and grammar, is required. However, other combinations of qualifications and relevant experience will also be considered.

Yes, Desjardins offers a comprehensive benefits package to General Management Assistants, including a competitive salary, annual bonuses, and flexible vacation of four weeks starting in the first year. Employees also enjoy a defined benefit pension plan, group insurance, and reimbursement for health and wellness expenses.

A successful General Management Assistant at Desjardins should have strong organizational skills, effective communication abilities, and a customer-focused mindset. Adaptability and the capacity to handle multiple tasks efficiently in a fast-paced environment are also crucial. Familiarity with service standards and a good understanding of the principles of financial services cooperatives are recommended.

The work environment for a General Management Assistant at Desjardins is dynamic and collaborative, with a strong emphasis on equity, diversity, and inclusion. The role requires effective communication and teamwork, as you’ll interact with various team members and management levels. The company fosters a positive workplace culture where individual differences are respected and valued.

In my previous roles, I successfully managed multiple calendars for executives, ensuring that appointments were prioritized effectively while maintaining clear communication with all parties involved. I used various scheduling tools and techniques to streamline the process, making sure to account for conflicts and give ample notice for changes.

I prioritize tasks based on urgency and the specific needs of each manager. I maintain an organized to-do list and regularly check in with them to understand their priorities for the day. Communication is key, and I make adjustments as necessary to accommodate last-minute requests or changes in priorities.

To ensure effective meeting coordination, I outline an agenda with clear objectives and share it with participants ahead of time. I also confirm attendance and gather all necessary materials. Following the meeting, I ensure that minutes are taken, action items are recorded, and follow-ups are completed promptly.

In my last position, I noticed that our internal communication processes were inefficient. I took the initiative to propose a new communication platform that improved team collaboration. After implementation, we saw a significant decrease in misunderstandings and an increase in productivity.

Handling confidential information is a critical responsibility. I always adhere to company policies regarding confidentiality, ensuring that sensitive documents are securely stored and only shared with authorized personnel. Additionally, I remain vigilant in recognizing potential security risks.

For effective written communication, I focus on clarity and conciseness. I take the time to tailor the message to the audience, whether it’s a formal report or an email. I also revise my drafts for grammar and impact, ensuring that all documents uphold company standards.

I use project management tools to keep track of ongoing tasks and deadlines. By breaking larger projects into smaller, manageable tasks, I can ensure that nothing is overlooked and that I stay on schedule. Regular check-ins help me adjust my priorities as needed, keeping everything on track.

The most important qualities for a General Management Assistant include strong organizational abilities, excellent communication skills, adaptability, and a proactive approach. Being detail-oriented and having a positive attitude are also essential for contributing to a supportive work environment.

To ensure engagement in team meetings, I facilitate discussions by encouraging input from all attendees. I prepare interactive agendas with questions and activities that promote participation. Additionally, I make sure that all voices are heard and valued, creating a collaborative atmosphere.

In my previous role, I regularly interacted with clients and stakeholders. I always made it a priority to listen actively to their needs and follow up promptly. By being responsive and friendly, I built good relationships, which contributed positively to our team's reputation.