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Atlassian Administrator

Company Description

Devexperts works with respected financial institutions, delivering products and tailor-made solutions for retail and brokerage houses, exchanges, and buy-side firms. The company focuses on trading platforms and brokerage automation, complex software development projects, market data products, and IT consulting services. 

Job Description

We are looking for Atlassian administrator to support our datacenter application suite. This position is responsible for maintaining testing instance and help business users to automate their processes.
 

We expect the Atlassian Administrator to:
 

  • Configuration, maintenance, and administration of Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk),
  • Manage the usage of Atlassian add-ons to meet team and business needs,
  • Work with development and design teams to identify procedural efficiencies, such as with Jira Workflows, custom fields, etc.,
  • Conduct training for employees and new hires on JIRA and also briefing the team/s on new functionalities,
  • Prompt issue resolution with JIRA Projects and Confluence in coordination with other admins, partner teams and Atlassian premier support.

Qualifications

Must-have skills:
 

  • 3 years’ experience administrating Atlassian products (Jira, Confluence, Bitbucket, Jira Service Desk),
  • Strong knowledge of JQL,
  • Very strong verbal and written communication skills,
  • Knowledge of both Scrum and Kanban methodologies,
  • Experience extending Atlassian products via code development is preferable,
  • Experience directly integrating Atlassian products with other systems is preferable.
     

Nice-to-have skills:
 

  • Knowledge of script runner is a plus.

Additional Information

Care for the employees is one of Devexperts' core values. For the suggested position, we offer a benefits package that will guarantee the comfort of our new teammate. 
 

Flexibility benefits: 
 

  • Possibility of hybrid/remote work mode,
  • Flexible working hours, 
  • Work From Anywhere Program. 
     

Health and recreation benefits: 
 

  • 14 days of paid vacation, 
  • Fully paid additional wellness days (3 days per year),
  • Supplementary private health insurance, 
  • Reimbursement of fitness, 
  • Meal allowance. 
     

Facility benefits: 
 

  • Modern office with new equipment,
  • Parking spaces/transport reimbursement, 
  • Free drinks and snacks. 
     

Community benefits: 
 

  • Teambuilding activities, 
  • Corporate parties,
  • Speakers' club, 
  • Free admission to corporate external events, 
  • Possibility of joining conferences and professional fairs.  
     

Professional training benefits: 
 

  • English language courses, 
  • Local language courses for foreign employees, 
  • Unlimited access to self-learning platforms, 
  • Certification opportunities, 
  • Mentorship Program. 
     

Social benefits: 
 

  • Parental bonus, 
  • BES Insurance, 
  • Referral bonus, 
  • Blood donation paid leave, 
  • Gifts for employees, 
  • Gifts for children. 

Average salary estimate

$60000 / YEARLY (est.)
min
max
$50000K
$70000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Atlassian Administrator, Devexperts

At Devexperts, based in İstanbul, Türkiye, we're on the lookout for an enthusiastic Atlassian Administrator to join our vibrant team! If you have a knack for all things Atlassian, such as Jira, Confluence, and Bitbucket, then this might be the perfect opportunity for you. In this role, you'll be diving into the administration of our datacenter application suite, ensuring everything runs smoothly while supporting our business users in automating processes. You’ll be responsible for configuring, maintaining, and managing our Atlassian products to meet our team's needs. Your skills will shine as you work closely with development and design teams to streamline workflows and enhance project efficiency. Not only will you resolve issues related to Jira Projects and Confluence, but you'll also conduct engaging training sessions for new hires, helping them grasp the ins and outs of JIRA and its functionalities. If you bring a minimum of three years’ experience with Atlassian products, strong communication skills, and a passion for process improvement, we would love to hear from you. Plus, at Devexperts, we prioritize the well-being of our employees, offering flexible working arrangements, health benefits, and numerous opportunities for professional growth.

Frequently Asked Questions (FAQs) for Atlassian Administrator Role at Devexperts
What are the main responsibilities of the Atlassian Administrator at Devexperts?

As an Atlassian Administrator at Devexperts, you'll handle the configuration, maintenance, and administration of Atlassian products like Jira, Confluence, and Bitbucket. You'll also work closely with business users to automate processes, manage the usage of Atlassian add-ons, and identify efficiencies within workflows. Conducting training sessions and resolving issues promptly are key parts of your responsibilities.

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What qualifications are required for the Atlassian Administrator position at Devexperts?

To be considered for the Atlassian Administrator role at Devexperts, candidates should possess at least three years of experience with Atlassian products such as Jira and Confluence. A solid understanding of JQL and methodologies like Scrum and Kanban is essential. Experience with extending Atlassian products through coding is also advantageous.

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Does Devexperts offer flexible working options for the Atlassian Administrator role?

Yes! At Devexperts, we value the work-life balance of our employees. For the Atlassian Administrator position, we provide flexible working hours and the possibility of hybrid or remote work modes, allowing you to work in the environment that suits you best.

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What kind of support and training can an Atlassian Administrator expect at Devexperts?

As an Atlassian Administrator at Devexperts, you'll not only receive competitive training on the specifics of our products and systems but also have access to professional development opportunities. This includes mentorship programs, English language courses, certification opportunities, and unlimited access to self-learning platforms.

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What benefits can the Atlassian Administrator expect while working at Devexperts?

Devexperts offers a comprehensive benefits package for the Atlassian Administrator role, which includes 14 days of paid vacation, wellness days, supplementary health insurance, fitness reimbursements, and various community activities. We believe in creating a supportive corporate culture where employees can thrive both professionally and personally.

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Common Interview Questions for Atlassian Administrator
Can you explain your experience with Jira and how you've used it in previous roles?

When asked about your experience with Jira, provide specific examples of how you've utilized the tool to manage projects, automate processes, or enhance team collaboration. Highlight your familiarity with JQL and any custom workflows you've created that improved efficiency.

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How do you keep your knowledge of Atlassian products up to date?

Discuss your strategies for staying current, such as attending conferences, participating in webinars, and regularly engaging with the Atlassian community. Mention any online courses or certification programs you've completed to enhance your skills further.

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Describe a challenging issue you've resolved with Jira or Confluence.

Use the STAR (Situation, Task, Action, Result) method to structure your answer. Outline the problem you faced, the steps you took to diagnose the issue, the actions you implemented to resolve it, and the positive outcome that followed.

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What methodologies are you familiar with when it comes to project management, and how do they integrate with Atlassian tools?

Share your knowledge of methodologies like Scrum or Kanban, explaining how you have applied them in conjunction with Atlassian tools to optimize team workflow and project delivery. Be ready to provide examples that illustrate this integration.

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How do you handle training team members on new functionalities in Atlassian products?

Explain your approach to training, emphasizing any techniques you use to ensure team members understand and are comfortable with new features. Mention any past training sessions you've conducted and the feedback you received from participants.

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Can you give an example of how you’ve optimized a workflow in Jira?

Talk about a specific instance where you've streamlined a workflow, including the challenges faced, the changes you made, and the results. This shows your ability to think critically about processes and implement effective solutions.

Join Rise to see the full answer
What is your experience with Atlassian add-ons, and how do you select which ones to use?

Discuss your experience researching and integrating Atlassian add-ons, highlighting those you've found to be most useful in past roles. Explain your reasoning for selecting specific add-ons based on team needs or project requirements.

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Describe a time when you collaborated with cross-functional teams using Atlassian products.

Share an example that illustrates your ability to work alongside different teams. Focus on the role that Atlassian tools played in facilitating communication and document sharing, and how it contributed to project success.

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What steps would you take if a team encounters an issue with JIRA projects?

Outline your response strategy to troubleshooting issues in Jira projects. This may include gathering information, diagnosing the problem, and coordinating with other admins or Atlassian support to find a resolution efficiently.

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What do you believe is the most challenging aspect of being an Atlassian Administrator?

Express your insights about the complexities involved in managing multiple projects and user needs in an organization. Discuss the importance of clear communication, staying organized, and continually adapting to team dynamics.

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Devexperts is a custom software vendor for the capital markets industry. The company offers its solutions under three business areas: multi-asset, multi-market trading platforms for stock and OTC brokers, and for wealth management firms; complex s...

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DATE POSTED
April 2, 2025

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