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DMAP- MH Technician I- Template

Company Description

Discovery Behavioral Health (DBH) is a national leader in behavioral healthcare and one of the fastest growing companies in the field. DBH offers world-class treatment for those struggling with eating disorders, mental health, and substance use and places a high priority on seeking employees who share our passion for improving the lives we serve.

Since 1997, Discovery Mood and Anxiety Programs, DBH’s Mental Health Disorder Division, has helped thousands of patients discover their path to the full and rewarding lives they deserve with evidence-based and inclusive treatment options.

Compensation range is $17 - $28 per hour and will be dependent upon geographic region, education, and experience 

Our Offer to You!

We are dedicated to empowering our employees with their professional and personal development by providing:

  • 401(k)
  • Healthcare benefits
  • Vacation and sick days
  • Employee referral program
  • Employee discounts to various stores, amusement parks, events, etc.
  • Continuing education (CE) programs and training
  • Weekly training opportunities
  • Advancement opportunities within the organization

Job Description

Mental Health Technician I (MH Tech 1) is responsible for assisting and supporting patients through the entire treatment experience from admission through discharge. MH Tech 1 responsibilities primarily include ensuring patient safety, providing milieu interventions, leading psychoeducational groups, and supporting patients as they navigate the treatment process. As the Tech team is available to the patient on a twenty-four hour basis, careful patient monitoring and communication with the treatment team is essential. Reports to Facility Manager/Program Director.

Responsibilities

  • Orients new patient to the treatment program, its requirements, intent, and routine. Completes needed assessments within 24 hours of admission.
  • Determines whether the new patient has any special needs, communicates those needs to the treatment team and assists the patient in fulfilling those needs.
  • Monitors all patients through the treatment experience, keeping patients in line of site in the milieu and checking on patients in bedrooms or other areas on a regular basis.
  • Contributes to the well-being of all patients by serving as a positive role model, demonstrating professional and caring manner toward co-workers, patients, and guests.  Treat all patients, guests and co-workers respectfully and courteously.
  • Facilitates treatment plan set forth by the Therapist by providing day-today support to patients and if patients need to “check-in”, help patients engage in a positive coping skill.  Directs patients in a clear, concise, and informative manner.
  • Understands the importance of structure by following the house rules and group schedule each shift.
  • Responsible for running and engaging patients in therapeutic groups such as coping skills, relapse prevention, psycho education, Life Skills, etc. for the expected length of time identified in the Program Schedule.   Also assists in providing group ideas.
  • As Technicians are the “eyes and ears” of the milieu, they are responsible for documenting any behaviors that occur in the milieu in a very thorough and appropriate manner. Must maintain confidential nature of all patient and program related activities.
  • Answers telephone promptly and politely. Transfers any inquiries they are unable to assist with to the Therapist, Milieu Manager or Program Director. 
  • Maintains a clean environment by completing the cleaning required on the shift worked and documenting.

 

For a virtual tour of the facility, please visit our website at discoverymood.com

Qualifications

  • High School Diploma
  • Bachelors degree OR one year experience working with MH or with adolescents 
  • Must attend all training, education, and staff enrichment activities
    • This includes monthly on line trainings, in person trainings and trainings as assigned.
  • Must possess a current Driver’s License in good standing
  • Must be CPI and CPR/First Aid certified within 90 of employment with Discovery 

Not sure if you meet all the qualifications? Apply anyway! To provide truly innovative care, we need to have a diverse team around us. That’s why Discovery Behavioral Health is committed to creating an inclusive environment. If you find yourself meeting some but not all the above, we’d be happy to consider your application.

Additional Information

We are proud to be an EEO employer M/F/D/V. We maintain a drug-free workplace and perform pre-employment substance abuse testing. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, or national origin.

For more information about our company benefits, please visit us at discoverybehavioralhealth.com/careers/

Discovery Behavioral Health seeks to build a diverse staff that is reflective of the patients we serve and the communities where we work. DBH encourages multiple perspectives, experiences, and strives to hire and retain a diverse workforce.

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CEO of Discovery Behavioral Health
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Average salary estimate

$46840 / YEARLY (est.)
min
max
$35440K
$58240K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About DMAP- MH Technician I- Template, Discovery Behavioral Health

Are you looking to start a rewarding career in the mental health field? Discovery Behavioral Health is seeking a dedicated Mental Health Technician I (MH Tech 1) to join our compassionate team in Vista, CA. As a leader in behavioral healthcare, we value the importance of creating a nurturing environment for patients struggling with mental health issues, and we want individuals who share our passion for making a difference. In this role, you will provide vital support throughout a patient's journey, from admission to discharge. You'll be responsible for ensuring patient safety, facilitating therapeutic groups, and offering guidance during the treatment process. Your ability to monitor patients carefully and communicate effectively with the treatment team will be essential to their success. With an emphasis on professional development, Discovery offers opportunities for training and advancement, along with competitive pay and benefits, including healthcare, a 401(k) plan, and even employee discounts. Whether you're helping new patients acclimate to our programs or encouraging positive coping skills during challenging times, you will play a key role in fostering a supportive atmosphere. This is an exciting opportunity for anyone looking to embark on a fulfilling career focused on improving lives—come be a part of our commitment to creating meaningful change!

Frequently Asked Questions (FAQs) for DMAP- MH Technician I- Template Role at Discovery Behavioral Health
What are the responsibilities of a Mental Health Technician I at Discovery Behavioral Health?

As a Mental Health Technician I at Discovery Behavioral Health, you will be tasked with supporting patients throughout their treatment journey. This includes monitoring patient safety, orienting new patients to the program, conducting psychoeducational groups, and facilitating their coping strategies. Effective communication with the treatment team and detailed documentation of patient behaviors are also crucial aspects of the role.

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What qualifications do I need to apply for the Mental Health Technician I position at Discovery Behavioral Health?

To apply for the Mental Health Technician I role at Discovery Behavioral Health, candidates must possess a high school diploma, and having a bachelor's degree or one year of related experience is preferred. Additionally, you should be willing to complete required training and certifications, including CPI and CPR/First Aid, within the first 90 days of employment.

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Is previous experience required to work as a Mental Health Technician I at Discovery Behavioral Health?

While previous experience working with mental health or adolescents is preferred for the Mental Health Technician I position at Discovery Behavioral Health, we encourage those who haven't met all qualifications to apply. We believe that diverse perspectives and experiences enrich our team and improve the care we provide.

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How does Discovery Behavioral Health support the professional development of Mental Health Technicians?

Discovery Behavioral Health is committed to the professional growth of its Mental Health Technicians. We offer a range of continuing education programs, in-person training, and opportunities to gain valuable experience. Additionally, our structure promotes advancement within the organization, ensuring you can grow your career while positively impacting patient lives.

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What benefits can I expect as a Mental Health Technician I at Discovery Behavioral Health?

As a Mental Health Technician I at Discovery Behavioral Health, you'll enjoy a variety of benefits including competitive pay, healthcare offerings, a 401(k) plan, vacation and sick days, employee discounts, and a structured training program to enhance your skills. We pride ourselves on offering a supportive environment for our employees.

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Common Interview Questions for DMAP- MH Technician I- Template
Can you describe a time when you had to handle a crisis situation with a patient?

In responding to this question, frame your answer by outlining the situation clearly, detailing the steps you took, and emphasizing the outcome. Highlight your ability to stay calm under pressure and how you communicated effectively with other team members to ensure patient safety.

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How do you maintain confidentiality while working with patients?

Explain how you prioritize patient privacy in your work, adhering to HIPAA regulations and the policies of Discovery Behavioral Health. Provide examples of how you handle sensitive information discreetly and respectfully.

Join Rise to see the full answer
What techniques do you use to engage patients in therapeutic activities?

Mention various strategies you utilize to connect with patients, such as using active listening skills, providing encouragement, and adjusting activities based on patient feedback. Highlight the importance of creating a welcoming and supportive environment.

Join Rise to see the full answer
How do you document patient behaviors effectively?

Talk about the importance of thorough and objective documentation in the mental health field. Discuss your approach to recording observations accurately and timely, ensuring that you capture essential behavioral trends while maintaining confidentiality.

Join Rise to see the full answer
What motivates you to work in the mental health field?

Share your personal motivations, such as a desire to help others, a passion for mental health advocacy, or experiences that inspired you to make a positive impact in people’s lives. Authenticity in your response will resonate well with interviewers.

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How would you approach conflict resolution among patients?

Describe your conflict resolution strategies, such as employing active listening, remaining neutral, and facilitating open communication among involved patients. Emphasize the goal of promoting understanding and cooperation.

Join Rise to see the full answer
Can you explain the importance of a supportive team culture in mental health settings?

Discuss how a supportive team culture enhances patient care and employee satisfaction. Highlight your belief in collaboration, communication, and fostering mutual respect among colleagues to create a positive work environment.

Join Rise to see the full answer
What steps do you take to ensure you remain calm and focused in high-pressure situations?

Explain personal strategies such as deep breathing techniques, mindfulness practices, and effective time management skills that help you remain calm. Illustrate how these methods enable you to provide consistent and effective patient care during stressful times.

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How do you tailor your communication style to suit different patients?

Share approaches that adapt your communication to meet the needs of diverse patients, such as adjusting your tone, simplifying jargon, or using non-verbal cues. Emphasize the importance of patient-centered communication.

Join Rise to see the full answer
What does it mean to be a positive role model for patients?

Discuss your understanding of positive role modeling, including demonstrating respect, professionalism, and effective coping strategies in your daily interactions. Convey how your personal behavior influences the patient experience positively.

Join Rise to see the full answer

We save the lives of those we serve with compassionate treatment, evidence-based clinical care and an unwavering alliance among staff, patients, their families and communities.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 21, 2025

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