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Assistant Manager (02431) Reading OH

Job Description

At Domino's Pizza, we're searching for top candidates who are adaptable, self-motivated, and have a passion for customer service. Learn and sharpen your business skills as a Manager for Domino's Pizza by staffing your store, managing your costs and developing your team members, all while in a fun and energetic environment. Minimum Age 18 plus years old

Positive Attitude

High Energy

Self-Motivated

Customer Service Oriented

Willingness to Learn and Excel

Reliable

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$45000 / YEARLY (est.)
min
max
$40000K
$50000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager (02431) Reading OH, Domino's

At Domino's Pizza, we're excited to invite applications for the role of Assistant Manager at our bustling location on Reading Road in Reading, OH! If you possess a can-do attitude and an enthusiasm for enhancing customer experiences, this might just be your perfect fit. As an Assistant Manager at Domino's, you'll not only supervise daily operations but also have the thrilling opportunity to develop a dynamic team and hone your management skills in a lively atmosphere. Your role will involve staffing, overseeing costs, and driving customer satisfaction—all essential ingredients for success in our thriving pizza parlor. You’ll be working in an energetic environment, where high energy and a positive mindset are crucial. Not to forget, we’ll look to you to provide leadership and mentorship to our team members while ensuring our exceptional standards of service are met consistently. The ideal candidate will be at least 18 years old with a reliable and self-motivated spirit. Here at Domino's, we believe in continuous learning, so a willingness to grow both personally and professionally is essential. Ready to put your passion for pizza and people to good use? Join us and be part of a well-loved brand that values its employees just as much as its customers!

Frequently Asked Questions (FAQs) for Assistant Manager (02431) Reading OH Role at Domino's
What responsibilities does the Assistant Manager at Domino's Pizza in Reading, OH have?

The Assistant Manager at Domino's Pizza in Reading, OH plays a vital role in ensuring the smooth operation of the store. Responsibilities include staffing the store, managing costs, and delivering exceptional customer service. This position requires you to supervise daily store activities, train team members, and maintain a positive work environment. Additionally, you'll oversee inventory, handle customer feedback, and ensure adherence to health and safety standards.

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What qualifications are needed for the Assistant Manager position at Domino's Pizza, Reading, OH?

To be considered for the Assistant Manager role at Domino's Pizza in Reading, OH, candidates should be at least 18 years old and possess a genuine passion for customer service and team leadership. Ideal candidates are self-motivated and reliable, displaying a strong work ethic and high energy in a fast-paced environment. While previous management experience is preferred, a willingness to learn and excel in the role is equally important.

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What is the working environment like for an Assistant Manager at Domino's in Reading, OH?

The working environment for an Assistant Manager at Domino's Pizza in Reading, OH is both energetic and fun. You’ll be surrounded by a dynamic team who shares your passion for delivering outstanding customer service. The store operates in a fast-paced atmosphere, providing ample opportunities to develop your business management skills while working collaboratively with your team to create a positive dining experience for our customers.

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What are the physical requirements for the Assistant Manager position at Domino's Pizza in Reading, OH?

The Assistant Manager position at Domino's Pizza in Reading, OH involves several physical responsibilities, including standing, walking, and lifting supplies. Teams members may frequently lift items weighing up to 50 pounds and perform tasks requiring bending, reaching, and climbing. While the position is demanding, it also provides an active and engaging work experience in a vibrant setting.

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How does the Assistant Manager support team members at Domino's Pizza in Reading, OH?

The Assistant Manager at Domino's Pizza in Reading, OH plays a crucial part in supporting team members through training and mentorship. In this role, you will foster a collaborative atmosphere, encouraging team members to improve their skills and providing guidance on customer service excellence. Your leadership will help motivate the team to work together towards common goals, ensuring high employee satisfaction and customer loyalty.

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Common Interview Questions for Assistant Manager (02431) Reading OH
How do you prioritize tasks as an Assistant Manager at Domino's Pizza?

When prioritizing tasks as an Assistant Manager at Domino's Pizza, it's essential to manage time effectively. I would assess urgent tasks, such as staff scheduling and customer service issues, and tackle them first. Creating a daily checklist can help to ensure that all responsibilities are covered and can facilitate a more organized workflow for the team.

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What strategies would you use to handle customer complaints at Domino's Pizza?

To handle customer complaints effectively at Domino's Pizza, I would first listen attentively to the customer’s concerns without interruption. I believe in using empathy and understanding to ensure the customer feels heard. After acknowledging the issue, I would offer a solution or compensation and follow up to ensure their satisfaction, which helps to retain loyal customers.

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How would you motivate your team as an Assistant Manager at Domino's Pizza?

Motivating my team as an Assistant Manager at Domino's Pizza would involve recognizing their efforts and achievements consistently. I would plan team-building activities and encourage open communication, fostering a supportive environment where everyone feels valued. Additionally, providing opportunities for growth through training and advancement will inspire team members to excel in their roles.

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What experience do you bring to managing a team at Domino's Pizza?

In managing a team at Domino's Pizza, I would draw upon my previous experiences in leadership roles, emphasizing my ability to create positive relationships and effective communication. Highlighting my history of encouraging teamwork and goal-setting will demonstrate my capability in fostering a productive work environment that drives results.

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How would you approach staff training at Domino's Pizza?

My approach to staff training at Domino's Pizza would involve crafting a comprehensive training plan that includes both hands-on experiences and classroom-style learning. I would aim to make training engaging and informative while ensuring each team member understands their specific role and responsibilities. Mentorship is key, so providing ongoing support and feedback would be an integral part of my training strategy.

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What would you do if your team is understaffed during a busy shift?

If my team is understaffed during a busy shift at Domino's Pizza, I would prioritize tasks and perhaps step in to assist with front-line duties to maintain service levels. I would also ensure clear and efficient communication among remaining team members to manage workloads and keep morale high, letting them know that we’ll work together to get through the busy period.

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Can you explain how you would handle inventory management as an Assistant Manager?

Handling inventory management as an Assistant Manager involves keeping accurate records of stock levels and anticipating which items will need replenishment. I would implement an inventory tracking system to ensure visibility of supplies, reducing waste by managing orders based on sales patterns and tracking expiration dates.

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How do you ensure a positive customer experience at Domino's Pizza?

Ensuring a positive customer experience at Domino's Pizza relies on training team members to provide exceptional service constantly. I would focus on maintaining high standards of food quality, quick service, and customer interaction, leading by example. Gathering feedback and acting on suggestions from customers would also help to refine our approach.

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What is your method for setting sales goals for your team at Domino's Pizza?

My method for setting sales goals for my team at Domino's Pizza involves analyzing past sales data and team capabilities. I would establish realistic but ambitious targets, breaking them down into manageable milestones. Regularly tracking progress and celebrating achievements will motivate the team and encourage them to strive for success.

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How would you manage work-life balance in a fast-paced role like Assistant Manager?

Managing work-life balance in a fast-paced role like Assistant Manager involves setting clear boundaries and adhering to a schedule. I would prioritize self-care and encourage my team to do the same by promoting open discussions about work-life balance, leading to a healthier work environment that respects both personal and professional commitments.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 20, 2025

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