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Assistant Manager (5344) - Trumann, AR - job 2 of 2

Company Description

Join part of a growing team!

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

· For short distances for short durations

· Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

· Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

· Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

· Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

· Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

· Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

· Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

 

· During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

· To move trays which are placed on dollies.

· A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

· Trays may also be pulled.

Climbing

· Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

· During delivery of product, navigation of five or more flights of stairs may be required.

Stooping/Bending

· Forward bending at the waist is necessary at the pizza assembly station.

· Toe room is present, but workers are unable to flex their knees while standing at this station.

· Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

· Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

· Reaching is performed continuously; up, down and forward.

· Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

· Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

· Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

 

Driving

· Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Hand Tasks

· Eye-hand coordination is essential. Use of hands is continuous during the day.

· Frequently activities require use of one or both hands. Shaping pizza dough requires frequent and forceful use of forearms and wrists.

· Workers must manipulate a pizza peel when removing pizza from the oven, and when using the rolling cutter.

· Frequent and/or forceful pinching is required in the assembly of cardboard pizza boxes.

· Team Members must be able to grasp cans, the phone, the pizza cutter and pizza peel, and pizza boxes.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

· Deliver product by car and then to door of customer.

· Deliver flyers and door hangers.

Requires

· Valid driver's license with safe driving record meeting company standards.

· Access to insured vehicle which can be used for delivery.

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Average salary estimate

$40000 / YEARLY (est.)
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$35000K
$45000K

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What You Should Know About Assistant Manager (5344) - Trumann, AR, Domino's

At Domino's Pizza, we understand that great leaders are born with an innate ability to guide and motivate – and that's exactly what we're looking for in our next Assistant Manager in Trumann, AR! This role is perfect for someone who thrives in a fast-paced environment and is ready to step up and take charge. As an Assistant Manager, you'll be responsible for overseeing daily operations during your shifts, which means multitasking is key. You'll manage everything from inventory control and cash flow to ensuring exceptional customer relations and maintaining a perfect image for our store. Your ability to set the right example will inspire your crew to follow company policies to the letter, ensuring a smooth and efficient workplace. The fun and flexible atmosphere at Domino's makes work enjoyable and rewarding, and the skills you'll gain here will last a lifetime. Plus, there are plenty of opportunities to advance your career, with many of our managers having started at the bottom and worked their way to franchise ownership! If you're ready to take the next step in your career, why not apply today? Join us and be part of our energetic team while helping us deliver the best pizza experience to our customers!

Frequently Asked Questions (FAQs) for Assistant Manager (5344) - Trumann, AR Role at Domino's
What are the main responsibilities of an Assistant Manager at Domino's Pizza in Trumann, AR?

As an Assistant Manager at Domino's Pizza in Trumann, AR, your main responsibilities include overseeing the operational efficiency of the store during your shifts. You'll manage staffing, handle inventory and cash control, and maintain high standards of customer service. Ensuring that company policies are strictly followed and setting the example for the crew are also key parts of your role.

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What qualifications are needed to become an Assistant Manager at Domino's Pizza in Trumann?

To qualify as an Assistant Manager at Domino's Pizza in Trumann, you'll need strong judgment, multitasking skills, and a basic understanding of math for cash handling. Previous experience in a supervisory role is a plus, though we also value dedicated team players ready to step up and lead. A valid driver's license and the ability to communicate effectively are also essential.

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How can I advance my career after becoming an Assistant Manager at Domino's Pizza in Trumann?

At Domino's Pizza, there are numerous opportunities for career advancement after becoming an Assistant Manager in Trumann. Many of our employees have progressed to General Manager roles, and some have even become franchise owners! By demonstrating leadership and operational skills, you can pave your way to exciting new roles within the company.

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What skills will I develop as an Assistant Manager at Domino's Pizza in Trumann?

As an Assistant Manager at Domino's Pizza in Trumann, you will develop a diverse skill set including leadership, financial acumen through cost controls and cash management, and excellent customer service skills. Additionally, you'll hone your ability to multitask and manage a dynamic team, which are invaluable skills in any leadership role.

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What is the work environment like for an Assistant Manager at Domino's Pizza in Trumann?

The work environment for an Assistant Manager at Domino's Pizza in Trumann is both lively and supportive. You'll be part of a team-driven atmosphere where collaboration is encouraged. The fast-paced nature of the pizza industry makes every day fun and ensures that you'll always have new challenges to keep you engaged!

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Common Interview Questions for Assistant Manager (5344) - Trumann, AR
What qualities make a successful Assistant Manager at Domino's Pizza?

A successful Assistant Manager at Domino's Pizza exhibits strong leadership skills, a positive attitude, the ability to multitask effectively, and a passion for customer service. It's crucial to lead by example and maintain high standards, as well as to communicate well with both the team and customers.

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How do you handle conflicts among team members?

When handling conflicts among team members, I believe in addressing issues immediately and fostering open communication. I would listen to both sides, mediate the conversation, and work towards a solution that respects everyone's opinions while aligning with our store's goals.

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Describe a time you successfully managed a busy shift.

During one particularly busy shift, I quickly assessed the situation and prioritized tasks, delegating responsibilities to my staff. By maintaining clear communication and providing support where needed, we not only managed to satisfy all customer orders but also kept our team motivated and focused.

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How do you ensure excellent customer service in your store?

To ensure excellent customer service, I would train my team on the importance of friendliness and efficiency. I would also implement regular feedback sessions to encourage team members to communicate openly about customer interactions, allowing us to constantly improve our service based on real experiences.

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What strategies do you use to maintain store cleanliness and organization?

Maintaining cleanliness and organization involves setting clear expectations and leading by example. Regular cleaning schedules, assigning specific responsibilities to team members, and encouraging a culture where everyone takes pride in their workspace are key.

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How would you approach training new employees?

Training new employees requires a structured yet friendly approach. I would develop a comprehensive training plan that includes hands-on experience, mentorship from seasoned employees, and regular check-ins to track their progress and address any questions they may have.

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What steps would you take to manage cost controls effectively?

Effective cost control starts with tracking inventory meticulously and reporting discrepancies immediately. I would analyze sales and wastage patterns, optimize stock levels, and encourage my team to be conscious of resource use and waste reduction.

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How do you motivate your team during busy periods?

To motivate my team during busy periods, I would maintain a positive attitude and recognize their efforts. Small incentives, praise for good work, and regular breaks can help keep morale high, even when the pressure is on.

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Describe how you would handle a dissatisfied customer.

Handling a dissatisfied customer requires empathy and active listening. I would calmly listen to their concerns, apologize for any inconvenience, and take immediate action to remedy the situation, whether through a replacement, refund, or another appropriate solution.

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What do you believe sets Domino's apart from its competitors?

I believe what sets Domino's apart is our commitment to quality and fast service, alongside our innovative menu options and dedication to customer satisfaction. We continually invest in our staff and technology to ensure we deliver the best pizza experience every time.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 13, 2025

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