Assistant Manager(03913) - 957 Main St.

As an Assistant Manager at Domino's, your responsibilities will include overseeing daily operations, ensuring pizza quality and cleanliness, training and managing staff, and providing excellent customer service. You'll also be expected to handle busy periods expertly, guiding your team to deliver their best and drive sales while maintaining a fun and energetic atmosphere.

To become an Assistant Manager at Domino's, you need to be at least 18 years old, have strong communication and leadership skills, a positive attitude, and a passion for customer service. Previous management experience is a plus, but what we value most is your enthusiasm and willingness to learn and grow within our team.

Absolutely! At Domino's, we believe in promoting from within and providing our employees with opportunities for advancement. As an Assistant Manager, you’ll have the chance to develop your leadership skills and possibly progress to higher management roles as you prove your ability to lead and grow the business.

Domino's offers comprehensive training programs designed to equip you with the necessary skills to succeed as an Assistant Manager. From customer service techniques to operational procedures and team leadership, we ensure you’re fully prepared to excel in your role and support your team effectively.

As an Assistant Manager at Domino's, you can look forward to a range of benefits including medical plans, vision and term life add-ons, and a 401(k) for eligible employees. Our family-run company values its employees and their well-being, making sure that you have the support necessary to thrive in both your professional and personal life.

When faced with customer complaints, I focus on active listening and empathizing with the customer's experience. My approach is to take their concerns seriously, offer a sincere apology where appropriate, and work towards finding a solution that satisfies them. It's crucial to remain calm and professional, ensuring the customer feels valued and heard.

My leadership style is collaborative and supportive. I believe in fostering an environment where feedback is encouraged and everyone feels empowered to contribute. By promoting teamwork and celebrating our successes together, I ensure that my team feels connected, motivated, and ready to deliver exceptional service to our customers at Domino's.

To motivate my team, I set clear goals and recognize achievements regularly. I like to create a positive work atmosphere by encouraging team bonding and celebrating milestones. Additionally, providing opportunities for growth and development, such as training sessions and skill-building, further instills a sense of purpose and ambition among team members.

I believe in addressing performance issues promptly and constructively. I'll first have a one-on-one conversation with the employee to understand the reasons behind their performance and offer support. Together, we can set actionable goals and agree on a plan to improve. Maintaining open communication is vital so that they feel supported rather than reprimanded.

My approach to training new employees involves a mix of hands-on learning and clear guidance. I prefer to pair them with experienced team members for practical insights while providing them with foundational knowledge about our operations. Regular check-ins help ensure they’re comfortable and confident in their roles here at Domino's.

During busy periods, I prioritize tasks based on urgency and customer satisfaction. I assess the situation and delegate responsibilities to team members effectively, ensuring that we remain organized and that everyone knows their roles. Staying calm and maintaining clear communication with the team is essential to ensure everything flows smoothly.

At my previous job, I noticed that we had consistent delays during peak hours. I analyzed our workflow and introduced a new order management system that streamlined our processes. As a result, we reduced wait times and improved customer satisfaction significantly, boosting overall efficiency in our operations.

I believe the most important quality for an Assistant Manager at Domino's is adaptability. Given the fast-paced nature of the food service industry, being able to think on your feet, adjust to unexpected challenges, and remain focused on delivering great service is crucial for success in this role.

Ensuring quality in food preparation involves implementing strict hygiene practices and regular training for staff on proper techniques. I always emphasize the importance of following recipes precisely and maintaining high standards of cleanliness. Monitoring food safety protocols is also essential to ensure our products meet Domino's outstanding quality expectations.

I want to work at Domino's as an Assistant Manager because I admire the company’s commitment to quality, customer service, and community engagement. The fun, fast-paced environment resonates with me, and I’m excited about the opportunity to lead a team while contributing to creating great food experiences for our customers.