Assistant, Operations Support - Mental Health (Crisis Stabilization Facility)

The Assistant, Operations Support at Community Empowerment Resources plays a vital role in the Mental Health Crisis Stabilization Facility, Ekolu. Responsibilities include managing administrative tasks like phones and scheduling, ensuring compliance, handling inventory, managing vendor relations, and maintaining a clean and welcoming environment for clients. You’ll be critical in facilitating the smooth operation of the facility while helping to provide quality care to our clients.

For the Assistant, Operations Support position at Ekolu, Community Empowerment Resources requires a high school diploma or GED, with a preference for candidates with a bachelor’s degree. Previous experience in administrative roles is essential, along with proficiency in Microsoft Office/365 and strong communication skills. Ideal candidates should demonstrate patience, compassion, and a commitment to working with individuals with mental health challenges.

Absolutely! The Assistant, Operations Support position at Community Empowerment Resources offers ample opportunities for professional development. Working closely with the dedicated team at Ekolu, you will gain valuable experience in healthcare operations and access to continuous learning opportunities that can help advance your career.

The salary for the Assistant, Operations Support position at Community Empowerment Resources ranges from $18 to $20 per hour, depending on your background, education, and performance. Additionally, there are opportunities for overtime pay at time and a half, ensuring that your hard work is fairly compensated.

Community Empowerment Resources offers an attractive suite of benefits for the Assistant, Operations Support role. These include 100% coverage for medical premiums, 401K opportunities with annual agency contributions, paid time off for vacations and sick days, a monthly cell phone stipend, and the observance of all State and Federal holidays to support work-life balance.

In answering this question, reflect on your passion for helping others and working in healthcare. Highlight how the mission of Community Empowerment Resources resonates with you and your desire to contribute to a supportive work environment at Ekolu.

Share a specific situation where you effectively managed a difficult task. Focus on your problem-solving skills, ability to communicate clearly, and how you achieved a positive outcome through teamwork or independent initiative.

Discuss your organizational strategies. You might mention tools you use to keep track of tasks or how you assess urgency. Emphasize your ability to remain calm and focused, even when under pressure, showcasing your time management skills.

Be honest about your past experiences in this area. If you have relevant experience, share it. If not, demonstrate your sensitivity and willingness to learn. Emphasize traits like empathy and patience that make you suited for this work.

Your answer should reflect your commitment to customer service. Describe specific actions you would take to create a welcoming environment and ensure clients feel heard and respected, thus reinforcing your alignment with the organization's values.

Explain that effective communication is key to fostering relationships with clients and colleagues and is essential for ensuring operations run smoothly. Provide examples of how good communication can resolve issues quickly and improve client experiences.

Outline methods for tracking and ordering supplies efficiently, such as using inventory management systems or spreadsheets. Highlight your experience with logistics and how you would maintain an organized and well-stocked facility.

Speak about your proficiency with various Microsoft Office applications, such as Word, Excel, and PowerPoint, highlighting how you’ve used these tools in previous roles to improve efficiency or solve problems.

Express your flexibility and willingness to adapt to the needs of the facility. Mention that you understand the importance of being available to support team efforts and serve clients, and that you are committed to seeing tasks through.

Discuss qualities such as empathy, teamwork, problem-solving abilities, and strong communication skills. Explain why these traits are vital for the role and how you embody them in your professional interactions.