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Job details

Assistant Manager(06838) - 1328 S. Broadway

Job Description

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance& punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

QUALIFICATIONS

General job duties for all store team members

Operate all equipment.
Stock ingredients from delivery area to storage, work area, walk-in cooler.
Prepare product.
Receive and process telephone orders.
Take inventory and complete associated paperwork.
Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

Ability to comprehend and give correct written instructions.
Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).
Must be able to make correct monetary change.
Verbal, writing, and telephone skills to take and process orders.
Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.
Ability to enter orders using a computer keyboard or touch screen.

WORK CONDITIONS

Exposure to

Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.
In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.
Sudden changes in temperature in work area and while outside.
Fumes from food odors.
Exposure to cornmeal dust.
Cramped quarters including walk-in cooler.
Hot surfaces/tools from oven up to 500 degrees or higher.
Sharp edges and moving mechanical parts.

SENSING

Talking and hearing on telephone.
Near and mid-range vision for most in-store tasks.
Depth perception.
Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following:


Standing

Most tasks are performed from a standing position.

Walking

For short distances for short durations.
Surfaces include ceramic tile""bricks"" with linoleum in some food process areas. Height of work surfaces is between 36"" and 48"".

Sitting

Paperwork is normally completed in an office at a desk or table.

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.
Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.
Cases are usually lifted from floor and stacked onto shelves up to 72"" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.
Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.
Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.


Pushing

To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24""- 30"" and requires a force of up to 7.5 pounds to push.
Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.


Additional Job Details Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.
Toe room is present, but workers are unable to flex their knees while standing at this station.
Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.
Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.
Workers reach above 72"" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.
Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.
Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

DRIVING SPECIFIC JOB DUTIES

Deliver product by car and then to door of customer.
Deliver flyers and door hangers.

REQUIRES

Valid driver's license with safe driving record meeting company standards.
Access to an insured vehicle which can be used for delivery.

ESSENTIAL SKILLS

Navigational skills to read a map, locate addresses within designated delivery area.
Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

PHYSICAL DEMANDS

Carrying

During delivery, carry pizzas and beverages while performing ""walking"" and ""climbing"" duties.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Walking

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Climbing

During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To

Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

Far vision and night vision for driving.

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Average salary estimate

$35000 / YEARLY (est.)
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What You Should Know About Assistant Manager(06838) - 1328 S. Broadway, Domino's

As the Assistant Manager at a bustling place on 1328 S. Broadway, Sulphur Springs, you’ll take the reins on everything that happens during your shift! This role is all about leadership and making sure our crew delivers top-notch customer service while adhering to company policies. Think of it as being the heartbeat of the store as you handle everything from cost and inventory controls to maintaining the perfect store image. You’ll not only manage daily operations but also train and guide your team to be the best they can be! With responsibilities like staffing, ensuring cash controls, managing food quality, and keeping our store spotless, each day brings new challenges and opportunities. Your knack for communication will shine through as you interact with customers and support your teammates. If you're passionate about creating great experiences while driving profitability and efficiency, then the Assistant Manager position is just for you! Join us and become a key player in our dynamic team where every workday makes you feel accomplished and valued.

Frequently Asked Questions (FAQs) for Assistant Manager(06838) - 1328 S. Broadway Role at Domino's
What are the main responsibilities of the Assistant Manager at 1328 S. Broadway?

The Assistant Manager at 1328 S. Broadway is responsible for overseeing daily operations, including cost and inventory control, customer relations, and staff management. They ensure policies and procedures are followed, maintain store cleanliness, and support team training to deliver excellent service.

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What qualifications are required for the Assistant Manager position at 1328 S. Broadway?

To qualify for the Assistant Manager role at 1328 S. Broadway, candidates should possess strong communication skills, the ability to operate store equipment, and experience with cash handling. Familiarity with food management and a valid driver's license are also essential for delivering products and marketing materials.

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How does the Assistant Manager contribute to customer service at 1328 S. Broadway?

The Assistant Manager at 1328 S. Broadway enhances customer service through effective staff training and setting an example of positive interactions. They ensure the store maintains high service standards, actively engage with customers, and handle any issues that arise to keep guests happy.

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What skills are essential for the Assistant Manager at 1328 S. Broadway?

Essential skills for the Assistant Manager at 1328 S. Broadway include strong leadership and communication abilities, attention to detail, and proficiency in cash management. They should also have good problem-solving skills and the capability to work under pressure while ensuring a clean and safe environment.

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What is the work environment like for the Assistant Manager at 1328 S. Broadway?

The work environment for the Assistant Manager at 1328 S. Broadway can vary, with exposure to various temperatures, food odors, and the occasional physical demands of lifting and moving products. The role requires multitasking, so the ability to adapt to changing conditions is important.

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Common Interview Questions for Assistant Manager(06838) - 1328 S. Broadway
How do you handle conflicts between team members?

When addressing conflicts between team members, I prioritize open communication and encourage both parties to express their perspectives. I facilitate a conversation to guide them towards a mutual understanding, aiming for a resolution that restores harmony and productivity in the team.

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What strategies would you implement to improve customer satisfaction?

To enhance customer satisfaction, I would regularly seek feedback from our customers and analyze service patterns. Based on insights gathered, I would implement targeted training for staff, ensure consistent quality control of products, and promote a welcoming atmosphere to boost overall satisfaction.

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Describe a time you had to manage multiple tasks under pressure.

In my previous role, I faced a busy shift where we experienced a sudden rush of customers. To manage multiple tasks, I calmly prioritized the most urgent needs, delegated appropriately to staff members, and maintained clear communication with the team to ensure we handled the situation effectively and efficiently.

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What do you believe is the most important quality for an Assistant Manager?

I believe the most important quality for an Assistant Manager is strong leadership. This means leading by example, motivating the team, facilitating clear communication, and being proactive in problem-solving to create a positive work environment.

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How do you ensure adherence to company policies?

I ensure adherence to company policies by regularly reviewing them with my team and incorporating them into daily operations. I also lead by example, holding myself accountable, and conducting regular training sessions to reinforce the importance of these guidelines.

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What techniques do you use for staff training?

For staff training, I use a combination of hands-on demonstrations, in-depth workshops, and role-playing exercises. This approach ensures that all team members grasp the necessary skills and knowledge while retaining the training effectively.

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Can you give an example of a successful marketing initiative you've led?

In my last position, I led a social media campaign that combined promotions and customer engagement tactics. We encouraged customers to share their experiences, resulting in increased brand awareness and a noticeable rise in store traffic during the promotion.

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How do you manage inventory and prevent shortages?

To manage inventory and prevent shortages, I utilize an inventory management system to track supplies closely. Regular audits and proactive communication with suppliers help ensure we always have enough stock while minimizing waste.

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How do you handle financial discrepancies or cash shortages?

When handling financial discrepancies or cash shortages, I first conduct a thorough audit of the cash register and compare it to sales records. I investigate any differences promptly and ensure proper protocols are followed, maintaining transparency with upper management.

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How do you foster teamwork among staff members?

Fostering teamwork among staff involves creating an inclusive culture where everyone feels valued. I promote team-building activities, celebrate successes, and encourage open communication to ensure everyone collaborates effectively.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
March 30, 2025

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