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Assistant Manager(08944) 7208 Market St

Job Description

Assistant General Manager Position Description

Department: Store Operations

Job Title: Assistant General Manager

 

FLSA Classification: Non-Exempt

 

Reports To: General Manager

 

Regional Operations Manager -secondary report

 

Direct Reports: CSRs, Delivery Experts and Pizza Makers

 

Indirect Reports: N/A

 

Assistant General Managers are some of the most special in the company. We believe in promoting from within. We will show you the ropes and work with you to be as successful as you want to be.

 

Each store has its own personality, and we reward outstanding leaders and operators. You'll love the buzz of high-energy, friendly competition. If you are possess integrity and honesty, are motivated, energetic and willing to learn and go the distance, go the extra mile - you will be successful with us.

 

Many Team Members began their careers as Assistant General Managers and today are successful Domino's franchise owners. From Customer Service Reps to Management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity. There is no place for average at Domino’s; go somewhere else to be average.

 

Assistant General Manager responsibilities:

 

* Serve as manager-on-duty and second in command to General Manager

 

* Partner in with General Manager to assist with recruitment, new Team Member training and scheduling

 

* Uphold brand standards and company policies

 

* Provide consistently high quality product and service to customers

 

* Maximize sales and profit by meeting food and labor goals

 

* Ensure health, safety and cleanliness standards are upheld

 

* Foster productive and professional Team Member relationships

 

* Serve as store mentor and operations expert in all Domino’s store-level Team Member positions

 

* Build relationships with customers and community

 

* Cash handling, reconciliation and reporting

 

* Inventory control and management

* Assist General Manager in marketing efforts

If you've got your eye on developing a rewarding Domino's career, are ambitious even on your not-so-good days, enjoy competition and strive for operational excellence then make your career with us!

Perks of the job:

From the first slice of pizza to the last customer you serve, we know how important it is to provide the best training and support. Our people are the reason we're successful today, and why we'll continue to be successful in the future. So it makes sense for us to help you become your very best.

Domino's Assistant General Managers enjoy:

* Greater variety

* Smaller teams, make friends and build relationship

* Fast career progression

* Competitive wages, delivery mileage, tips and overtime

* Paid training opportunities & rewards

* Health Insurance

* Paid Time Off

* Energetic, fun and positive culture

Minimum requirements and expectations:

A job with us means you get to be yourself, work hard, have fun, and learn heaps of new skills along the way. How far you go is up to you. What you will need:

* An EXCEPTIONAL and POSITIVE attitude

* Possess integrity and honesty

* Excellent attendance and punctuality

* You must be 18 years of age or older.

* Possess reliable transportation as well as valid driver’s license, registration and liability insurance

* Effectively train and engage Team Members

* Be able to pass back ground investigation and motor vehicle report

* Previous inventory control, labor costs and computer knowledge

* Ability to create and effectively manage Team Member schedule

* Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator)

* Verbal, writing, and telephone skills to communicate effectively with Team Members and customers

* Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed

* Ability to enter orders using a computer keyboard or touch screen

* Adept at utilizing proprietary software systems * PULSE and PWR

* Ability to comprehend and give correct written instructions

* Talking and hearing on telephone

* Near and mid-range vision for most in-store tasks

* Depth perception.

* Ability to differentiate between hot and cold surfaces

* The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions

* Ability to stand for long periods of time: Most tasks are performed from a standing position.

Yellow Hammer Pizza of MD, LLC TA Domino’s Pizza ® is an Equal Opportunity Employer.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$37500 / YEARLY (est.)
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$30000K
$45000K

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What You Should Know About Assistant Manager(08944) 7208 Market St, Domino's

If you're looking to step into a dynamic and rewarding role, then the Assistant Manager position at Domino's in Wilmington, North Carolina is perfect for you! As an Assistant Manager, you'll be a vital part of our team, working closely with the General Manager to ensure each pizza is made to perfection and delivered with a smile. At Domino's, we believe in promoting from within, and we provide ample training to help you grow your career. This means you’ll not only manage daily operations but also support recruitment, train new Team Members, and maintain the high standards of quality and customer service that we pride ourselves on. Whether you're managing inventory, optimizing sales, or fostering a fun and energetic team environment, there’s never a dull moment. A key part of the role is building relationships with customers and the community, which adds that personal touch that keeps them coming back for more! This position offers a multitude of benefits, from competitive wages to health insurance and plenty of opportunities for advancement. If you have an exceptional attitude, possess integrity, and are ready to go the extra mile, then we're excited to welcome you to the Domino's family where your career can flourished!

Frequently Asked Questions (FAQs) for Assistant Manager(08944) 7208 Market St Role at Domino's
What are the key responsibilities of the Assistant Manager at Domino's in Wilmington, North Carolina?

As an Assistant Manager at Domino's in Wilmington, North Carolina, your key responsibilities will include supporting the General Manager in daily operations, overseeing recruitment and training of new Team Members, ensuring high standards of product quality and customer service, managing inventory control, and maximizing sales and profits. You'll also be involved in maintaining health and safety standards, fostering a positive team environment, and building connections with the local community.

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What qualifications do I need to become an Assistant Manager at Domino's in Wilmington, North Carolina?

To qualify for the Assistant Manager position at Domino's in Wilmington, North Carolina, you must be at least 18 years old and have a reliable mode of transportation. Prior experience in management and customer service will be beneficial, along with skills in inventory control and basic mathematics. Strong communication abilities are essential, as well as the capability to effectively train and engage Team Members.

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What opportunities for growth are available for an Assistant Manager at Domino's in Wilmington, North Carolina?

Working as an Assistant Manager at Domino's in Wilmington, North Carolina, opens numerous pathways for career growth. Many individuals start their journey as Team Members and advance to positions like General Manager or even franchise owners. Domino's is committed to internal promotions, so if you demonstrate leadership and operational excellence, there are plenty of chances for advancement within the company.

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What is the work culture like for an Assistant Manager at Domino's in Wilmington, North Carolina?

The work culture for an Assistant Manager at Domino's in Wilmington, North Carolina is energetic, positive, and focused on teamwork. With a friendly competition atmosphere, you'll find yourself working with passionate individuals who share the same dedication to high standards and customer satisfaction. It's a fun and fast-paced environment where your contributions truly matter and are appreciated.

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What are the benefits of working as an Assistant Manager at Domino's in Wilmington, North Carolina?

As an Assistant Manager at Domino's in Wilmington, North Carolina, you will enjoy numerous benefits, including competitive wages, paid training opportunities, health insurance, and paid time off. You'll also find a supportive company culture that encourages personal and professional development, providing you with the tools and skills needed to excel in your career.

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Common Interview Questions for Assistant Manager(08944) 7208 Market St
How do you handle conflicts among Team Members in a fast-paced environment?

When handling conflicts among Team Members, it's crucial to remain calm and objective. Listen to both sides of the story, and try to mediate a solution that ensures everyone feels heard while maintaining the team's focus on providing excellent customer service.

Join Rise to see the full answer
What strategies would you use to maximize sales as an Assistant Manager at Domino's?

To maximize sales, I would focus on team motivation, uphold high standards of customer service, and utilize targeted marketing strategies. I’d analyze sales data to identify peak hours and ensure the team is well-staffed during those times, while also promoting special deals to entice customers.

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How do you prioritize tasks when managing a team during busy hours?

During busy hours, I prioritize tasks by assessing immediate customer needs, such as ensuring quick order fulfillment and maintaining product quality. I delegate responsibilities based on Team Members' strengths to ensure efficiency while keeping the team motivated and supported.

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What experience do you have with managing inventory and minimizing waste?

I have experience using inventory management systems to track stock levels and analyze sales trends. By reviewing usage patterns and adjusting orders accordingly, I can minimize waste and ensure that we always have the necessary items on hand without over-ordering.

Join Rise to see the full answer
How would you create a positive team environment among diverse Team Members?

Creating a positive team environment among diverse Team Members involves fostering an inclusive atmosphere. I would encourage open communication, recognize individual contributions, and organize team-building activities to bring everyone together, celebrating our differences while emphasizing our common goals.

Join Rise to see the full answer
Can you describe your approach to training new Team Members?

My approach to training new Team Members revolves around hands-on learning and mentorship. I believe in providing clear instructions, pairing them with experienced staff initially, and ensuring they understand the importance of each task in relation to the team's success.

Join Rise to see the full answer
How do you ensure compliance with health and safety standards?

To ensure compliance with health and safety standards, I would conduct regular training sessions and audits, encourage Team Members to report any safety concerns, and maintain open lines of communication about our health protocols and the importance of cleanliness.

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How do you build relationships with customers in your role as an Assistant Manager?

Building relationships with customers involves providing personalized service, remembering regular customers' preferences, and engaging with them in conversation. I aim to create a welcoming atmosphere that not only brings customers back but also transforms them into advocates for our brand.

Join Rise to see the full answer
What motivates you to work in the food service industry?

I am motivated by the fast-paced nature of the food service industry and the opportunity to interact with diverse customers. The challenge of ensuring customer satisfaction and operational excellence fuels my passion for delivering the best service possible.

Join Rise to see the full answer
How do you handle stress during peak hours in the restaurant?

During peak hours, I handle stress by staying organized and focused on the task at hand. I maintain a positive attitude, rely on my team for support, and prioritize effective communication to ensure a smooth operation under pressure.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
March 30, 2025

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