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Assistant Manager (02110)

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what

they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got.

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This

includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

You must be 18 years of age or older.

General job duties for all store team members

• Operate all equipment.

• Stock ingredients from delivery area to storage, work area, walk-in cooler.

• Prepare product.

• Receive and process telephone orders.

• Take inventory and complete associated paperwork.

• Clean equipment and facility approximately daily.

Training-Orientation and training provided on the job.

Communication Skills-Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills-Ability to add, subtract,

multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.

Work Conditions

EXPOSURE TO: Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.

SENSING: Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.

TEMPERAMENTS: The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.

PHYSICAL REQUIREMENTS including, but not limited to the following: Standing, Walking, Sitting, Lifting, Carrying, Pushing, Climbing, Stooping/Bending, crouching/Squatting, Reaching, Hand/eye tasks, Tools, Equipment, and Work Aids.

Driving Specific Job Duties Deliver product by car and then to door of customer. Deliver flyers and door hangers.

Requires Valid driver's license with safe driving record meeting company standards. Access to an insured vehicle which can be used for delivery.

Essential Skills Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse

terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Physical Demands

CARRYING During delivery, carry pizzas and beverages while performing walking and climbing duties.

DRIVING Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

WALKING Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

CLIMBING During delivery of product, navigation of five or more flights of stairs may be required.

WORK CONDITIONS

Exposure To Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING Far vision and night vision for driving.

For further detailed information about job descriptions will be presented to you upon interview.

Additional Information

Requires Valid driver's license with safe driving record meeting company standards. Access to an insured vehicle which can be used for delivery.

Essential Skills Navigational skills to read a map, locate addresses within designated delivery area. Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying

 

 

 

 

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Average salary estimate

$40000 / YEARLY (est.)
min
max
$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Assistant Manager (02110), Domino's

If you're looking to take your leadership skills to the next level, then consider joining Domino's Pizza as an Assistant Manager! Located at N112W15800 Mequon Rd in Germantown, WI, this position is perfect for someone who naturally takes charge and ensures that everything runs smoothly. In this role, you will be responsible for managing your shift, which includes cost controls, inventory management, customer relations, and more. You'll set the pace and example for your crew, guiding them to greatness. We pride ourselves on being fun and flexible, and you'll gain invaluable experience that will serve you for years to come. If you're 18 years or older and possess strong judgment, great math skills, and the ability to multitask efficiently, then we want you! Your daily tasks will range from operating equipment and stocking ingredients to handling orders and maintaining a clean working environment. Here, you won't just be working; you'll be building your future in a dynamic industry. So, are you ready to show us your true leadership potential and help us become the best pizza delivery team? At Domino's, we're excited to welcome you aboard and watch you grow!

Frequently Asked Questions (FAQs) for Assistant Manager (02110) Role at Domino's
What are the key responsibilities of the Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you'll oversee all daily operations during your shift. This includes assisting with cost control, managing inventory, handling cash flow, and maintaining positive customer relations. You'll also be responsible for ensuring that all team members follow company policies and procedures, while setting a strong example with your leadership.

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What qualifications are required for the Assistant Manager position at Domino's Pizza?

To qualify for the Assistant Manager position at Domino's Pizza, you must be at least 18 years old. You should have excellent judgment, strong math skills for managing finances, and the ability to multitask efficiently. Previous experience in a similar role or in a fast-paced environment will definitely give you an edge!

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What skills do I need to succeed as an Assistant Manager at Domino's Pizza?

Succeeding as an Assistant Manager at Domino's Pizza requires strong leadership skills, the ability to communicate effectively with team members and customers, and a knack for organization. Additionally, you'll need the ability to work under pressure, maintain quality control, and efficiently handle various business aspects such as staffing and inventory management.

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What kind of work environment can I expect as an Assistant Manager at Domino's Pizza?

As an Assistant Manager at Domino's Pizza, you can expect a fun and dynamic work environment! You're part of a fast-paced team where you'll interact with customers and staff daily. The role involves various physical tasks, from working in a kitchen setting to managing deliveries, all while promoting a positive atmosphere.

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Is training provided for new Assistant Managers at Domino's Pizza?

Yes! Domino's Pizza provides comprehensive on-the-job training for new Assistant Managers. You'll learn the ropes of operational procedures, cash management, customer service excellence, and team leadership, ensuring that you're fully prepared to take charge and succeed at your location.

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Common Interview Questions for Assistant Manager (02110)
How do you ensure that your team follows company policies and procedures?

It's essential to start by setting a strong example yourself. I always communicate policies clearly, provide training, and maintain an open door for questions. Regularly checking in with team members helps me ensure everyone is on the same page and adheres to our standards.

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Can you describe a time when you handled a difficult customer situation?

Absolutely! In a previous role, I had a customer who was unhappy with their order. I listened actively to their concerns, apologized sincerely, and offered a replacement or refund. By the end of the conversation, the customer felt valued, and I turned a potentially negative experience into a positive one.

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What strategies do you use to maintain a positive working environment?

Fostering a positive workplace starts with recognizing and appreciating my team’s efforts. I encourage open communication, celebrate successes, and provide constructive feedback. With a positive culture, my team feels motivated and valued, leading to better performance.

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How do you prioritize tasks during busy shifts?

During busy shifts, I assess the situation quickly and delegate tasks based on team strengths. I focus on crucial operations like customer service and order fulfillment first, ensuring that everyone is on board and productive without getting overwhelmed.

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What does excellent customer service mean to you?

Excellent customer service means going above and beyond to meet the customer's needs while ensuring their experience is enjoyable. It's listening to their feedback, promptly addressing any issues, and always striving to exceed their expectations, be it quality of food or service speed.

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How do you manage inventory effectively?

I follow a systematic approach to inventory management, conducting regular stock checks and using sales data to predict demand accurately. Implementing a clear process ensures we have the right amount of stock on hand without overordering, reducing waste and costs.

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Can you give an example of how you increased profitability in a previous role?

In a previous position, I conducted a thorough analysis of our operational expenses and identified areas where we could cut costs, such as reducing waste in food preparation. By implementing better inventory control and training, we saw a significant increase in profitability over several months.

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What would you do if you noticed a decline in team morale?

If I noticed a decline in team morale, I would first hold one-on-one conversations to understand their concerns. Based on feedback, I would implement improvements, such as team-building activities or recognition programs to boost motivation and create a more supportive work environment.

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Describe your experience with training new employees.

Training new employees is something I genuinely enjoy. I take the time to develop a structured onboarding plan that includes shadowing and hands-on experiences. Ensuring they feel welcomed and confident is crucial to their success and retention in the team.

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How do you handle stress during peak hours?

In peak hours, I prioritize maintaining a calm demeanor and focus on the tasks at hand. I break down responsibilities for my team to minimize overwhelm, developing a plan that allows us to work efficiently together while delivering exceptional service to our customers.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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Full-time, on-site
DATE POSTED
April 13, 2025

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