General Manager In Training(02529) - 11805 Allisonville Rd.

As a General Manager In Training at RPM Pizza, you're responsible for creating a positive team environment, setting high standards for customer service, ensuring product quality, and managing daily operations. You'll lead your team with consistent coaching and uphold RPM's policies and procedures throughout your tenure.

The ideal candidate for the General Manager In Training position at RPM Pizza should be an AM4 or a prior General Manager in good standing with RPM. Additionally, you need to have completed the GMITO class or an equivalent program, possess strong leadership skills, and have experience in high-volume pizza operations.

At RPM Pizza, you’ll have numerous opportunities for professional growth. As a General Manager In Training, you will receive ongoing skills development and training, allowing you to elevate your leadership abilities and prepare you for further responsibilities within the company.

You can expect a flexible yet demanding schedule as a General Manager In Training at RPM Pizza, typically working over 40 hours per week. Your role will require you to be available at nights and weekends to support your team and ensure store operations run smoothly.

General Manager In Training employees at RPM Pizza enjoy a comprehensive benefits package, including medical, dental, and vision coverage (if enrolled in the company medical plan), a 401K program, and competitive salary along with bonus opportunities.

When answering this question, focus on your ability to motivate and develop your team. Highlight examples of how you've successfully led a team in the past while emphasizing the importance of maintaining high standards and fostering a positive work environment.

Consider discussing specific customer service strategies such as training team members in effective communication and problem resolution, implementing customer feedback systems, and creating a positive atmosphere within the store that encourages repeat business.

To address this question, highlight your conflict resolution skills. Discuss your approach to listening to both parties, facilitating a respectful dialogue, and finding a solution that benefits both individuals and the overall team dynamic.

When discussing your experience with inventory management, focus on specific methodologies you’ve used in previous roles to track supplies, reduce waste, and maintain stock levels that support operational efficiency and profitability.

Outline your approach to prioritizing tasks effectively, such as using the Eisenhower matrix, delegating responsibilities to team members based on their skills, and maintaining a flexible mindset to adapt to changes as they arise.

Discuss your ideas by showcasing previous marketing examples or community engagement efforts. Talk about forming partnerships with local organizations, participating in community events, and using social media to drive awareness and foot traffic.

Reference your approach to ongoing training, regular feedback sessions, and performance evaluations to help team members succeed while holding them accountable to RPM Pizza's operational and service standards.

In answering this, emphasize the importance of staying calm, focused, and resourceful during busy times. Share techniques you use to manage stress, such as maintaining clear communication and supporting your team effectively.

Provide a specific goal related to operational improvements or leadership growth. Explain the steps you took to achieve this goal and the positive outcomes that resulted from your efforts.

Express your enthusiasm for RPM Pizza's values and its commitment to community and team development. Highlight your interest in being part of a family-oriented company and how you see yourself contributing to its success.