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General Manager(03656) - 7722 13th Ave - job 2 of 2

Company Description

Store Management

Our Domino's Pizza General Managers are the backbone of our business! General Managers handle all aspects of running a Domino's Pizza store, including leading their team, setting high standards for customer service and maintaining exceptional product quality standards.


Opportunities!

Our Management Development Program allows only our own store managers to apply for franchising opportunities - which sets us apart from our competition. For many of our General Managers, the ultimate goal is to own their own business. Only individuals who have successfully managed a Domino's Pizza store for at least a year, are eligible to apply for a franchise. Join our team and learn how business ownership may be within your grasp! If you are looking for a career path within our corporation, you could become a Trainer or a Regional Manager in our field marketplace.


Great Pay!

Our managers are paid a starting base hourly wage of $19.50. In addition, managers are eligible to earn bonuses and incentives based on the profitability of their stores, as well as the store's overall performance.



Qualified management applicants must be at least 18 years old, Some management experience is a plus. The ability to work in a fast-paced, high volume environment and be able to handle multiple tasks at once is required.

Job Description

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

 

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Qualifications

  1. Valid U.S employment authorization that allows you to work in the United States of America.
  2. Friendly
  3. Works well with others.
  4. Works well under stress of high paced environment.
  5. Organized
  6. Efficient in time management.
  7. Must work weekends
  8. Preferred restaurant experience.
  9. Ability to multitask.
  10. Flexible but must understand you must work a minimum of 5 closing nights a week, including Friday, Saturday, and Sunday, non-negotiable
  11. Motivational skills
  12. Enthusiastic
  13. Possess the ability to train and develop a team.
  14. Able to make employee schedules
  15. Able to place stores food orders/maintain inventory.
  16. Able to keep the store employees in proper image.
  17. Able to respond to customer concerns.
  18. Must be able to follow Team Sharma Domino’s Policies.
  19. Must be able to work together as a team.
  20. Must understand all store calls must be answered after the first ring
  21. Exceptional product above all.

Additional Information

All your information will be kept confidential according to EEO guidelines.

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Average salary estimate

$44780 / YEARLY (est.)
min
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$40560K
$49000K

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What You Should Know About General Manager(03656) - 7722 13th Ave, Domino's

At Domino's Pizza, we know that our General Managers are the heartbeat of our stores, and 7722 13th Ave in Brooklyn, New York is no exception! As a General Manager, you'll oversee every aspect of store operations, from building a motivated team that shares your passion for customer service to maintaining our legendary product quality. This isn't just a job; it's an opportunity to shape the future of your own business through our Management Development Program. Being a successful manager for at least a year could put you in the unique position to apply for your own franchise – how cool is that? You’ll enjoy competitive pay, starting at $19.50 per hour, with chances to earn bonuses by making your store as profitable as possible. While management experience is a plus, what’s really important is your ability to juggle multiple tasks in a fast-paced environment and work together as a team. You'll be leading by example, training new team members, and ensuring everyone is focused on delivering outstanding service, all while maintaining a fun and energetic workplace. You'll also handle inventory, scheduling, and customer concerns to create a seamless operation. If you're ready to jump into a rewarding position with growth potential, come join our team at Domino's Pizza and let your management dreams take flight!

Frequently Asked Questions (FAQs) for General Manager(03656) - 7722 13th Ave Role at Domino's
What are the responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, your responsibilities include overseeing store operations, leading your team, ensuring excellent customer service, maintaining high product quality standards, managing inventory, and creating employee schedules. You'll be crucial in fostering a positive working environment while also being eligible for bonuses based on your store's profitability.

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What qualifications do I need to apply for the General Manager position at Domino's Pizza?

To apply for the General Manager position at Domino's Pizza, you must be at least 18 years old, have valid U.S. employment authorization, and ideally possess some management experience. You should also be friendly, organized, and capable of working well under the high-paced demands of the restaurant environment.

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What is the pay for a General Manager at Domino's Pizza?

General Managers at Domino's Pizza start with a base hourly wage of $19.50. Additionally, they have opportunities to earn bonuses and incentives based on their store's performance, making it a rewarding position both financially and professionally.

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Can I become a franchise owner after working as a General Manager at Domino's Pizza?

Yes! At Domino's Pizza, if you successfully manage a store for at least one year, you become eligible to apply for a franchise. This program sets you on a path toward business ownership, making your management experience even more rewarding.

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What type of environment can I expect while working as a General Manager at Domino's Pizza?

Working as a General Manager at Domino's Pizza means thriving in a fast-paced and energetic environment. You'll collaborate with your team, tackle challenges together, and ensure that customers receive the best service. It's a dynamic atmosphere that values both hard work and fun.

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Common Interview Questions for General Manager(03656) - 7722 13th Ave
What qualities make a successful General Manager at Domino's Pizza?

A successful General Manager at Domino's Pizza embodies strong leadership skills, a customer-focused mentality, the ability to multitask, and a commitment to maintaining high standards of quality and service. Being enthusiastic and motivational in nature helps inspire the entire team.

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How do you handle customer complaints as a General Manager?

Handling customer complaints involves actively listening to the customer's concerns, empathizing with their situation, and then taking swift action to resolve the issue. Always ensure the customer feels heard and valued, and follow up to confirm they're satisfied with the resolution.

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Can you provide an example of how you've managed a team in a high-pressure environment?

In a high-pressure environment, successful management involves keeping the team focused and calm. An example would be during peak hours, I'd delegate tasks while maintaining communication to ensure everyone knew their responsibilities. Recognizing and rewarding team efforts fosters a positive atmosphere.

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What strategies would you implement to improve store performance?

To improve store performance, I would analyze sales trends, solicit team feedback for ideas, focus on staff training to enhance service, and implement new promotions that could attract more customers. Setting clear goals and tracking progress is essential for driving results.

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How do you prioritize tasks during busy periods?

During busy periods, prioritizing tasks involves identifying what needs immediate attention, like customer orders, while also delegating responsibilities to team members. A structured approach, such as creating a to-do list, can help ensure all critical areas are covered without neglect.

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What experience do you have in inventory management?

My inventory management experience includes tracking stock levels, ordering supplies based on sales forecasts, and maintaining proper storage to minimize waste. I ensure regular inventory audits to align stock with sales trends, ultimately improving the store's efficiency.

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How do you ensure employee satisfaction and motivation?

Employee satisfaction can be ensured through open communication, regular check-ins, and acknowledging team efforts. Providing opportunities for growth and development, such as training programs, is also crucial for keeping team members engaged and motivated.

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Why do you want to work at Domino's Pizza as a General Manager?

I want to work at Domino's Pizza because I admire your commitment to quality and customer service. I believe my skills in team management and passion for the industry align perfectly with your values, making this position an excellent fit for my career goals.

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What approach would you take to train new team members?

In training new team members, I believe in a hands-on approach. This involves pairing them with experienced staff, providing clear instructions, and allowing them to take on small tasks gradually. Continuous feedback throughout their training will help them grow more confident.

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How would you deal with a team member who is underperforming?

Dealing with an underperforming team member requires a supportive approach. I would address the performance issue in a private conversation, determine if there are underlying challenges, and provide constructive feedback. Setting achievable goals and pairing them with a mentor can also be beneficial.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
April 5, 2025

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