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General Manager(09268) - 119 Business Park Dr

Job Description

ABOUT THE JOB

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you've always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance - Domino's Pizza is hiring bosses - more specifically assistant managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills - judgment, math and the ability to multitask.

You'll be working for a company that's fun and flexible. Not to mention, it's work experience you're going to use for a long time to come. You've had our pizza delivered to you, now help us be the best in pizza delivery. Go on, boss, show us what you've got. Apply now!

JOB REQUIREMENTS AND DUTIES

You are responsible for everything that happens during your shift. This includes all cost controls, inventory control, cash control and Customer relations. You must set the example. You must follow ALL policy and procedures 100% of the time and expect the same from your crew.

In addition: Staffing, Paperwork, Cost Controls, Cash control, Food management, Work to a Schedule, Perfect Image and adherence to standards, Great Customer Service, Attendance & punctuality, Transportation to/from work, Store cleanliness, Marketing, Profitability.

ADVANCEMENT

Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From assistant manager to general manager, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.

DIVERSITY

Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.

SUMMARY STATEMENT

We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!

General Job Duties For All Store Team Members

· Operate all equipment.

· Stock ingredients from delivery area to storage, work area, walk-in cooler.

· Prepare product.

· Receive and process telephone orders.

· Take inventory and complete associated paperwork.

· Clean equipment and facility approximately daily.

Training

Orientation and training provided on the job.

Communication Skills

· Ability to comprehend and give correct written instructions.

· Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.

Essential Functions/Skills

· Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator).

· Must be able to make correct monetary change.

· Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed.

· Ability to enter orders using a computer keyboard or touch screen.

· Navigational skills to read a map, locate addresses within designated delivery area.

· Must navigate adverse terrain including multi-story buildings, private homes, and other delivery sites while carrying product.

Work Conditions

EXPOSURE TO

· Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks.

· In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas.

· Sudden changes in temperature in work area and while outside.

· Fumes from food odors.

· Exposure to cornmeal dust.

· Cramped quarters including walk-in cooler.

· Hot surfaces/tools from oven up to 500 degrees or higher.

· Sharp edges and moving mechanical parts.

· Varying and sometimes adverse weather conditions when delivering product, driving and couponing.

SENSING

· Talking and hearing on telephone. Near and mid-range vision for most in-store tasks.

· Depth perception.

· Ability to differentiate between hot and cold surfaces.

· Far vision and night vision for driving.

TEMPERAMENTS

The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgements and decisions.

Additional Information

PHYSICAL REQUIREMENTS, including, but not limited to the following:

Standing

Most tasks are performed from a standing position. Walking surfaces include ceramic tile "bricks" with linoleum in some food process areas. Height of work surfaces is between 36" and 48".

Walking

For short distances for short durations

Delivery personnel must travel between the store and delivery vehicle and from the delivery vehicle to the customer's location.

Sitting

Paperwork is normally completed in an office at a desk or table

Lifting

Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck.

Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'.

Cases are usually lifted from floor and stacked onto shelves up to 72" high.

Carrying

Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves.

Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store.

Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.

During delivery, carry pizzas and beverages while performing "walking" and "climbing" duties.

Pushing

To move trays which are placed on dollies.

A stack of trays on a dolly is approximately 24" - 30" and requires a force of up to 7.5 pounds to push.

Trays may also be pulled.

Climbing

Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.

During delivery of product, navigation of five or more flights of stairs may be required.Stooping/Bending

Forward bending at the waist is necessary at the pizza assembly station.

Toe room is present, but workers are unable to flex their knees while standing at this station.

Duration of this position is approximately 30 - 45 seconds at one time, repeated continuously during the day.

Forward bending is also present at the front counter and when stocking ingredients.

Crouching/Squatting

Performed occasionally to stock shelves and to clean low areas.

Reaching

Reaching is performed continuously; up, down and forward.

Workers reach above 72" occasionally to turn on/off oven controls, change prices on sign, and lift and lower objects to and from shelves.

Workers reaching down to perform such tasks as scooping cornmeal from a plastic barrel, or washing dishes.

Workers reach forward when obtaining topping ingredients, cleaning work surfaces, or answering phones.

Driving

Deliver pizzas within a designated delivery area. A Team Member may make several deliveries per shift.

Machines, Tools, Equipment, Work Aids

Team Members may be required to utilize pencils/pens, computers, telephones, calculators, TDD equipment, pizza cutter and pizza peel.

Driving Specific Job Duties

Deliver product by car and then to door of customer.

Deliver flyers and door hangers.

Requires

Valid driver's license with safe driving record meeting company standards.

Access to insured vehicle which can be used for delivery.

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Average salary estimate

$40000 / YEARLY (est.)
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$35000K
$45000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About General Manager(09268) - 119 Business Park Dr, Domino's

At Domino's Pizza, we're on the lookout for a General Manager to join our vibrant team at our location on 119 Business Park Dr in Kenedy, Texas. If you've always believed you're born to lead, this could be your moment to shine! Picture yourself supervising all aspects of operations during your shift, ensuring that our staff is engaged, our customers are happy, and everything runs smoothly. This role isn't just about overseeing; it's about motivating your crew, managing inventory, controlling costs, and delivering the best experience in pizza delivery. You’ll harness your skills in judgement, multitasking, and communication to maintain our stellar standards, while embracing the fun and dynamic work environment that our employees love. Working at Domino's isn't just a job; it’s a step into the future with countless opportunities for career advancement—some of our the best franchise owners started out just like you! And let’s not forget about the perks of being part of a team where diversity and inclusion are at the forefront of our values. It’s time to take control, be the boss you were meant to be, and help us continue to be the world’s best pizza delivery service. Ready to jump in? Apply now and take your first step towards an exciting future with us!

Frequently Asked Questions (FAQs) for General Manager(09268) - 119 Business Park Dr Role at Domino's
What are the responsibilities of a General Manager at Domino's Pizza?

As a General Manager at Domino's Pizza, you will oversee all aspects of store operations including staffing, inventory control, cash management, and customer satisfaction. You will be tasked with setting a positive example for your team, implementing company policies, and ensuring adherence to all procedures and standards. Your role will also involve managing costs effectively, conducting training, and marketing to enhance profitability.

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What qualifications do I need to become a General Manager at Domino's Pizza in Kenedy?

To qualify for the General Manager position at Domino's Pizza in Kenedy, you should ideally have prior management experience, strong leadership skills, and the ability to multitask under pressure. Basic math and financial skills are essential for cash handling and inventory management, and excellent communication skills will help in interacting with customers and team members alike.

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What career advancement opportunities does Domino's Pizza offer for General Managers?

Domino's Pizza offers numerous career advancement opportunities for General Managers. You can progress from an Assistant Manager to a General Manager, and with proven success, you may even become a franchise owner or move into corporate operations. Domino's values career development and provides support for those looking to grow within the company.

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What skills are needed to succeed as a General Manager at Domino's Pizza?

To excel as a General Manager at Domino's Pizza, you need strong leadership skills, the ability to manage a team effectively, and a knack for problem-solving. Multitasking is crucial as you will juggle various tasks throughout your shift, including logistics, customer service, and team management. A keen understanding of inventory and cost controls alongside excellent communication skills are equally important.

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What does the work environment look like for a General Manager at Domino's Pizza?

The work environment for a General Manager at Domino's Pizza is fast-paced, dynamic, and collaborative. You'll be working closely with your crew and interacting with customers regularly. Expect to maintain a clean and organized workspace while motivating your team to achieve excellence in every aspect, from delivery to customer interactions.

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Common Interview Questions for General Manager(09268) - 119 Business Park Dr
How do you prioritize tasks when managing a busy shift as a General Manager?

When managing a busy shift, I communicate clearly with my team, assigning roles based on strengths and urgency. I focus on high-priority tasks like inventory management and customer service to ensure a smooth operation and meet our service standards.

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Can you describe a time when you resolved a conflict within your team?

In a previous role, I facilitated open discussions between team members to address grievances. By encouraging transparency and collaboration, we reached a mutual understanding which improved team dynamics and productivity.

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What do you consider the most important aspect of customer service?

I believe the most important aspect of customer service is creating a positive and memorable experience. Listening to customers' needs and responding promptly with empathy can foster loyalty and satisfaction.

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How do you handle staff training and development?

I focus on hands-on training combined with regular feedback. I believe in mentoring my team and setting clear expectations, which helps ensure that everyone is well-prepared to meet company standards and excelling in their roles.

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What strategies do you use to manage inventory effectively?

I implement daily inventory checks and encourage team reports on usage trends. This helps minimize waste and ensures we have sufficient stock to meet customer demand without over-ordering.

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How do you ensure adherence to company policies and standards?

I lead by example and ensure that my team understands the importance of company policies. Regular training sessions and setting clear expectations during shifts help maintain adherence to our standards.

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What motivates you about leading a team in the food service industry?

I am motivated by the dynamic nature of the food service industry and the opportunity to make a direct impact on customer satisfaction and team morale, fostering a collaborative environment that thrives on success.

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How would you improve operational efficiency in your store?

I would analyze current processes and gather feedback from team members on bottlenecks. Streamlining procedures through better communication and leveraging technology can significantly improve our operational efficiency.

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How do you address customer complaints and ensure satisfaction?

I address customer complaints by actively listening and empathizing with their concerns. I take prompt action to rectify the situation and follow up to ensure their satisfaction, turning a negative experience into a positive one.

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What do you think is the key to a successful team?

The key to a successful team lies in open communication, trust, and shared goals. When team members feel valued and empowered, they work collaboratively toward common objectives, driving success for the business.

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At Domino’s, we make a promise to our customers to inspire through our actions, consistently provide delicious pizza at a great value, handcraft every pizza just for them, and to provide exceptional service all the time.

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DATE POSTED
March 30, 2025

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