Engineering Manager, DashPass Subscriptions Experience - job 1 of 2

As the Engineering Manager for DashPass Subscriptions Experience at DoorDash, you will lead a full-stack team responsible for managing the subscription lifecycle for DashPass, which includes activating subscriptions, membership billing, and churn prevention. You will collaborate with various stakeholders to define the roadmap, provide technical guidance, and ensure that the engineering solutions are both scalable and user-friendly.

Candidates for the Engineering Manager position at DoorDash should possess a B.S., M.S., or Ph.D. in Computer Science or a related field, along with over seven years of industry experience and a minimum of two years in a management role. A strong ability to communicate effectively with non-technical stakeholders and experience in developing scalable products in a fast-paced environment are also essential qualifications.

Engineering teams at DoorDash are encouraged to embrace collaboration by working cross-functionally with product and business partners. As the Engineering Manager for DashPass Subscriptions Experience, promoting open communication and aligning team efforts to a unified technical vision will be key to maximizing business impact.

The culture at DoorDash emphasizes leadership, action, and continuous learning. As an Engineering Manager, you will not only embody these principles but also inspire your team to thrive in a rapidly changing environment. Working at DoorDash means being part of an inclusive community that values diverse perspectives and fosters innovation.

As an Engineering Manager at DoorDash, opportunities for career development are abundant. You will be responsible for recruiting, mentoring, and developing a highly talented team, giving you the chance to cultivate internal talent while also expanding your own leadership and technical skills in a dynamic work environment.

Your leadership style should reflect a mix of collaboration, empowerment, and technical guidance. Emphasize your ability to inspire your team, delegate tasks effectively, and maintain high engineering standards while nurturing talent within your team.

Discuss your approach to prioritization, emphasizing the importance of clear communication with stakeholders, the use of agile methodologies, and how you evaluate projects based on their potential impact on the business and users.

Share strategies such as data analysis to understand churn patterns, implementing user feedback mechanisms, and developing features that enhance user engagement, as well as how you would collaborate cross-functionally to implement solutions effectively.

Explain your approach to clarifying ambiguous requirements by facilitating discussions, engaging with product managers and stakeholders, and iteratively refining project goals to ensure that both technical and business needs are met.

Discuss specific techniques like one-on-one mentorship sessions, setting clear goals, providing constructive feedback, and creating a culture of learning where team members feel comfortable exploring new technologies and ideas.

Provide an example that showcases your technical expertise, leadership, and problem-solving skills. Detail how you overcame obstacles, worked with cross-functional teams, and what the outcome of the project was.

Highlight the significance of collaboration in achieving project goals. Discuss how you facilitate communication among teams, encourage shared ownership of projects, and promote an inclusive environment where every team member's input is valued.

Talk about your commitment to continuous learning through attending conferences, participating in online courses, engaging with peer networks, and keeping abreast of industry trends that can impact your team's work.

Share your strategies for attracting top engineering talent, including how you leverage your network, create compelling job descriptions, and emphasize the benefits of working in a dynamic company like DoorDash.

Discuss metrics such as user growth, retention rates, customer satisfaction, and revenue impact. Explain how you would use these metrics to drive decisions and improvements in the DashPass subscriptions program.