Senior Manager, Compliance Assurance

As a Senior Manager of Compliance Assurance at DoorDash, you will be responsible for establishing enterprise-wide compliance frameworks and monitoring programs across various aspects of compliance, including Ethics & Compliance, Anti-Money Laundering, and Fintech. Your role includes setting the vision for legal compliance assurance, developing key objectives, conducting compliance assessments, and driving cross-functional collaboration to integrate regulatory requirements seamlessly. You will also oversee data collection for compliance monitoring and reporting, enhance compliance workflows, and mentor a team of compliance professionals.

To succeed as a Senior Manager, Compliance Assurance at DoorDash, you need at least 8 years of experience in compliance, audit, or risk management. A robust understanding of compliance frameworks and a proven track record in fast-paced environments, preferably within the technology or finance sectors, is essential. Additionally, strong analytical and communication skills are crucial, enabling you to navigate regulatory complexities and interact with both technical and non-technical stakeholders effectively.

In the role of Senior Manager, Compliance Assurance, you play a critical part in aligning DoorDash’s compliance efforts with the company’s broader objectives. By developing effective compliance frameworks and ensuring adherence to regulatory standards, you will protect the business while fostering an environment of accountability and transparency. Your leadership in conducting assessments and driving training initiatives will cultivate an organizational culture that prioritizes compliance, ultimately supporting DoorDash's goals of maintaining integrity and trust with users.

DoorDash's team culture for the Senior Manager, Compliance Assurance role is characterized by collaboration, support, and respect. The Legal Team is known for its strong bias for action and creative problem-solving approach, encouraging team members to share their unique perspectives. As a member of the Compliance, Privacy, and Data Responsibility team, you will be joining a diverse and passionate group committed to protecting and accelerating the company while valuing inclusivity and teamwork.

A career as a Senior Manager, Compliance Assurance at DoorDash offers significant growth potential. This high-visibility position will allow you to build a new function within the Compliance Team and lead essential initiatives. With opportunities to mentor others, engage in cross-functional collaborations, and continuously improve compliance strategies, you'll be in a prime position to enhance your leadership skills and advance your career within the organization.

When discussing your experience with compliance frameworks, focus on specific frameworks you’ve worked with, such as GDPR, CCPA, or HIPAA. Highlight instances where you developed, implemented, or assessed compliance frameworks, detailing your approach, the challenges faced, and the outcomes achieved to demonstrate your expertise and impact in previous roles.

To answer this, discuss the resources you utilize, such as subscribing to industry newsletters, following relevant regulatory bodies, engaging in ongoing professional education, or participating in webinars and conferences. Explain how you implement this knowledge to adapt and enhance compliance strategies effectively.

Share a detailed example of a specific compliance initiative you spearheaded, outlining your objectives, the team involved, the steps taken, and the results achieved. Focus on measurable outcomes, such as improved compliance metrics or reduced risk exposure, to illustrate your success.

Discuss your approach to risk assessment, which may include identifying key risk areas, evaluating existing controls, and assessing their effectiveness. Mention any tools or methodologies you employ, such as risk matrices or audits, and provide insights into how you prioritize risks to allocate resources effectively.

To foster a culture of compliance, describe your commitment to communications, training, and awareness initiatives. Discuss how you would create engaging training programs, promote open discussions about compliance issues, and encourage leadership buy-in to reinforce the importance of compliance at all organizational levels.

When addressing conflicts, it's essential to illustrate your ability to balance compliance with business needs. Provide an example that showcases your experience navigating such conflicts, emphasizing your problem-solving skills and collaborative approach to finding mutually beneficial solutions without compromising legal standards.

Explain how data informs compliance assurance by enabling assessments and monitoring. Discuss how you would leverage analytics and automation tools to drive efficiencies, enhance decision-making, and support ongoing compliance efforts, highlighting the critical role data plays in proactive risk management.

Highlight the importance of establishing strong communication channels. Discuss strategies such as regular cross-department meetings, compliance champions in each department, and the use of collaborative tools to ensure that compliance messaging and updates are effectively disseminated and understood organization-wide.

Detail your approach to creating compliance training programs, emphasizing the importance of tailoring content to various audiences. Discuss interactive methods such as workshops or scenario-based training and how you would measure the effectiveness of these programs to ensure employees understand their compliance obligations.

Share specific metrics you would use to evaluate a compliance assurance program's success, such as compliance rates, audit findings, or employee engagement with training programs. Discuss how you would analyze these metrics to drive continuous improvement in compliance efforts and ensure alignment with organizational goals.