Senior Product Operations Manager (6-9 Month Contract)

As a Senior Product Operations Manager at doxo, your main responsibilities include optimizing product development processes, conducting a comprehensive audit of Jira usage, providing hands-on program management support for key initiatives, and fostering cross-functional collaboration. Your role will also involve analyzing current processes to identify areas for improvement and implementing effective solutions.

To qualify for the Senior Product Operations Manager position at doxo, you should have 5+ years of experience in Product Management, Program Management, or similar roles. You need to demonstrate extensive experience with Jira and its best practices, and a strong understanding of software development processes. Excellent communication skills and familiarity with Agile methodologies are also essential.

In the role of Senior Product Operations Manager at doxo, familiarity with Jira is crucial, especially regarding advanced functionalities like Advanced Roadmaps. You should also have experience with other program management tools such as Asana or Monday.com. Understanding best practices for these tools will enable you to provide valuable insights and improvements.

The work culture at doxo is dynamic and collaborative, with a strong focus on transparency and teamwork. As a Senior Product Operations Manager, you’ll be part of a company that values initiative and innovation. Employees are encouraged to share ideas, mentor one another, and make impactful contributions to the company’s success.

Yes, having startup experience is preferred for the Senior Product Operations Manager position at doxo. Familiarity with startup environments will help you navigate the challenges and opportunities that arise, ensuring that you can provide practical and resource-conscious solutions within the fast-paced setting.

When answering this question, highlight your extensive experience with Jira, mentioning specific projects or tasks where you optimized its configuration and workflows. Discuss how you've utilized Jira's advanced features to manage projects effectively and provide insights into your understanding of its best practices.

To respond to this, share a specific example where you identified bottlenecks in product development. Discuss the steps you took to analyze the processes, the solutions you proposed, and the positive results that followed, emphasizing your analytical thinking and problem-solving skills.

When discussing cross-functional collaboration, illustrate how you communicate effectively with different teams. Give examples of how you facilitated meetings, ensured alignment on project goals, and navigated conflicting priorities to promote teamwork and discuss the outcome.

Highlight your experience with Agile methodologies. Discuss how you apply Agile principles such as iterative development and continuous feedback in your program management work, providing specific examples of projects where these methodologies led to success.

It's essential to mention your familiarity with various program management tools such as Asana and Monday.com. Discuss how you have effectively utilized these tools in past positions, illustrating your flexibility and adaptability in finding the right tool for each project.

In a rapidly changing environment, it's crucial to prioritize tasks by evaluating urgency and importance. Share your method for prioritization, perhaps using frameworks like the Eisenhower Matrix, and provide an example of how this approach has helped you meet deadlines effectively.

Discuss your strategies for clear and effective communication, such as regular status meetings, email updates, or dashboards. Emphasize the importance of being transparent with stakeholders and provide an example of how your communication helped keep a project on track.

Discuss any past experiences where you had the opportunity to mentor team members. Highlight how you supported their growth by providing guidance, sharing best practices, and encouraging their professional development, showcasing your leadership skills.

In your response, describe your approach to identifying, assessing, and mitigating risks in projects. Provide a specific example where you successfully managed risks, emphasizing proactive communication and contingency planning.

Share your motivations for working in a Senior Product Operations Manager role, including your passion for product development, your desire to make meaningful contributions, and your interest in fostering innovation within a collaborative team. This will show your enthusiasm and dedication to the position.