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Consultant, Product Management (Client Service) - job 3 of 20

  • Drive Insights: understand both overall and specific trends and behaviors that can translate to business opportunities. Develop proposals based on these findings to build out the product roadmap and portfolio.
  • Product Development: Execute the consumer-centric product roadmap on time & within budget. Lead the Product Development Stage Gate process by working cross functionally to prepare and present stage gates to the review team. Work closely with the tech team to ensure the product is on trend and that packaging reflects the product.
  • Product/Portfolio Maintenance: Develop and maintain product portfolios.

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Average salary estimate

$90000 / YEARLY (est.)
min
max
$80000K
$100000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Consultant, Product Management (Client Service), Visa

At our dynamic company in Austin, we're looking for a passionate Consultant in Product Management (Client Service) to help drive our product strategies forward. In this role, you'll dive deep into industry insights and market trends to identify business opportunities that can enhance our product offerings. You will leverage these findings to create compelling proposals that not only shape our product roadmap but also enrich our portfolio. Collaboration is key, as you will work closely with cross-functional teams to execute a consumer-centric product roadmap that is delivered on time and within budget. Your leadership will be instrumental during the Product Development Stage Gate process, where you’ll prepare and present crucial information to our review team. Staying on trend is essential, so you'll partner with the tech team to ensure our products are not just innovative but also come with packaging that resonates with our audience. Additionally, your skills will be vital for maintaining and developing product portfolios, ensuring they consistently meet market demands and business goals. Plus, this role is hybrid, so there will be flexibility with your work environment – the number of days spent in the office will be set by your hiring manager. If you’re excited about making impactful contributions to a fast-paced team and help shape the future of our products, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Consultant, Product Management (Client Service) Role at Visa
What are the main responsibilities of a Consultant in Product Management (Client Service) at our Austin office?

As a Consultant in Product Management (Client Service) at our Austin office, you’ll be responsible for driving insights that influence product strategies, managing the product development cycle, and maintaining product portfolios. Your role will require you to analyze market trends, develop proposals for the product roadmap, lead cross-functional teams through the Product Development Stage Gate process, and ensure products are not only innovative but also effectively packaged and positioned in the market.

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What qualifications are required for the Consultant, Product Management (Client Service) position in Austin?

To qualify for the Consultant, Product Management (Client Service) position in Austin, candidates typically need a Bachelor’s degree in Business, Marketing, or a related field. Experience in product management or consulting is essential, particularly in driving product strategies and managing product lifecycles. Strong analytical skills, project management experience, and the ability to work collaboratively with diverse teams are also key attributes for success in this role.

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How does the hybrid work model affect the Consultant, Product Management (Client Service) position in Austin?

For the Consultant, Product Management (Client Service) role in Austin, the hybrid work model offers flexibility in your work environment. The exact expectation of days in the office will be determined by your hiring manager, allowing for both face-to-face collaboration and the convenience of remote work. This model aims to create a balanced work experience that enhances productivity while also accommodating the needs of our team members.

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What skills are essential for success as a Consultant in Product Management (Client Service) at our company?

Success as a Consultant in Product Management (Client Service) at our company hinges on several key skills. Strong analytical capabilities are critical for interpreting market trends and translating them into actionable product strategies. Excellent communication and collaboration skills are also vital, as you'll be leading discussions with cross-functional teams. Additionally, project management experience will aid in ensuring that product developments are executed properly, while a keen understanding of consumer behavior will guide your approach to portfolio maintenance.

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What opportunities for career advancement exist for a Consultant in Product Management (Client Service) at our Austin location?

A Consultant in Product Management (Client Service) at our Austin location will find a pathway rich with opportunities for career advancement. By demonstrating effective leadership in product development and contributing to business growth, you can position yourself for roles with greater responsibility, such as Product Manager or Senior Consultant. Our company values innovation and personal development, encouraging continuous learning and the pursuit of advanced roles as expertise in product management is developed.

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Common Interview Questions for Consultant, Product Management (Client Service)
Can you describe your experience with product roadmapping?

In answering this question, share specific experiences where you developed or contributed to product roadmaps. Discuss your approach to analyzing market trends, stakeholder input, and how you balanced consumer needs with business objectives. Providing insight into how your contributions led to successful product launches or adjustments will showcase your expertise.

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How do you prioritize features for product development?

To answer effectively, describe your framework for prioritizing features based on factors such as market research, customer feedback, and alignment with business goals. You could mention using methods like the MoSCoW framework or impact vs. effort analysis. Be sure to provide an example of a time when prioritization positively impacted product outcomes.

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What is your experience with cross-functional teams?

Discuss your interactions with diverse teams across disciplines, such as marketing, tech, and design. Highlight your ability to facilitate communication and collaboration. Providing concrete examples of projects where you successfully navigated team dynamics will emphasize your skills in this area.

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Explain your understanding of the Product Development Stage Gate process.

In your response, discuss your familiarity with the Stage Gate process, elaborating on its purpose in managing product development from the concept phase through to launch. Highlight your experience in preparing stage gate presentations and how you've utilized feedback from each gate to refine products. Sharing a specific example where this process led to a successful product will strengthen your answer.

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How do you maintain ongoing product portfolios?

Explain your strategies for monitoring and maintaining product portfolios, focusing on market performance analysis and customer feedback. Discuss how you may have updated or enhanced products to meet shifting consumer needs or market conditions, including specific metrics you track to gauge success.

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Tell me about a time you turned insights into actionable product strategies.

Use this question to illustrate your analytical skills. Share an experience where you gathered insights from data, customer feedback, or market research and translated that into a concrete product strategy. Detailing the steps taken, decisions made, and outcomes achieved will highlight your effectiveness.

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How do you ensure timely product delivery?

Discuss your project management skills and any methodologies you use to keep product development on schedule, such as Agile or Scrum. Provide an example of a project where you implemented these practices to overcome challenges and ensure successful on-time delivery.

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What metrics do you use to measure product success?

In answering, mention metrics relevant to product management such as sales performance, customer satisfaction scores, or market share growth. Discuss how these metrics guide your decision-making and product improvements, providing examples of times when data informed your actions.

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How do you handle feedback from stakeholders?

Your response should convey your approach to receiving and integrating feedback from various stakeholders. Emphasize your commitment to collaboration and adaptability, referencing a situation where stakeholder input significantly shaped product direction or outcomes. Highlight your proactive communication skills in this context.

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Why do you want to work as a Consultant in Product Management at our company?

Articulate your interest in our company and how it aligns with your career goals. Mention specific aspects of our products, culture, or values that resonate with you. Explain how your experiences and skills will contribute to our mission and success, demonstrating your enthusiasm for being part of the team.

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Visa Inc. operates as a payments technology company worldwide. The company facilitates commerce through the transfer of value and information among consumers, merchants, financial institutions, businesses, strategic partners, and government entiti...

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Full-time, hybrid
DATE POSTED
April 4, 2025

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