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Peer Support Specialist

Description

Easterseals Blake Foundation started as the Cerebral Palsy Foundation of Southern Arizona. Since then, we have expanded our services to better serve our community members. We are now one of Arizona's top providers of comprehensive behavioral health services, child welfare, and services for individuals with intellectual and developmental disabilities. We serve more than 40,000 individuals and families across 10 counties and support more than 3,700 children in Foster Care throughout Southern Arizona. Are you ready to make profound, positive differences in people's lives every day?


We offer our full-time employees the following benefits:

  • Medical, Dental and Vision
  • Flexible Spending Account and Dependent Flexible Spending Account 
  • Health Savings Account
  • Voluntary Life insurance
  • Voluntary Short-term Disability insurance
  • Critical Illness insurance
  • Accident insurance
  • Employer paid life insurance, long-term disability insurance, and Employee Assistance Program

Promotes a recovery-based approach to member care that emphasizes hope, respect, self-direction and empowerment by providing peer support, personal assistance, education on community resources, supportive services, advocacy and other support primarily in-home and/or in the community to aid in the recovery of the members from mental illness and/or addiction disorders.


Essential Duties and Responsibilities:

Provides supportive assistance to the member to help him/her research and access needed and desired community resources. Assists in the scheduling of follow-up appointments for members.

Assists members in choosing, obtaining and keeping wellness related goals. Assists in the development and coordination of activities, programs, and resources which directly support members or family members/caregivers of consumers in achieving wellness and recovery goals. 

Provides structure and support to promote personal progress and accountability.

Ensures safety of member’s living environment (personal safety, food supply, utilities and appliances working, adequacy of furnishings, and lack of fire hazards).

Provides instruction in activities of daily living (nutrition, meal planning, shopping, meal preparation, budgeting, home cleaning, organization, personal grooming, and laundry).

Communicates with clinical team regarding the members’ level of independent functioning and current levels of support provided.

Travels to the members’ residence to provide peer support, personal assistance, and other supportive in-home services. May transport members to and from appointments, as appropriate.

Relates own recovery process in a positive and supportive manner through coaching, role modeling and mentoring in order to assist members in developing skills to achieve their goals.

Advocates for members, as needed, to ensure delivery of necessary services.

Provides assistance during and after an acute behavioral health event, as needed, and notifies Supervisor all assigned and treatment team members.

Participates in the process of ongoing professional development and meetings. Maintains comprehensive communication among all contacts within the agency, members, and external agencies. Models professional standards and ethics in accordance with EBF Code of Conduct, Strategic Plan, Mission, and Vision. 

Performs other duties as assigned.

Requirements

Minimum Requirements: Certified Peer Support Specialist or Certified Recovery Support Specialist and 2 years of experience providing direct care in healthcare required. Bilingual (Spanish) preferred. 

Regulatory 

  • Must be at least 21 years of age. 
  • Current, unrestricted AZ driver’s license with no more than two (2) minor moving violations or one (1) accident within the past three (3 years). Three (3) years of driving experience required.
  • Must be able to pass a criminal background check.
  • Ability to obtain and maintain an AZ DPS Level 1 fingerprint clearance card (employer provides).
  • CPR and First Aid certification (Employer provides).
  • Crisis Prevention Certification (Employer provides).

Skills/Job Knowledge/Abilities: Able to establish and maintain a team atmosphere of communication and collaboration for all that reach out to the Department. Must be self-directed and be sensitive to cultural and linguistic diversity. Excellent customer service in stressful situations. Maintains a professional in appearance, communications, and actions. Excellent interpersonal communication skills. Possess a high level of computer proficiency. 


Working Conditions/Physical Requirements (with or without accommodation): Will work outside and inside environments, as needed. Daily travel to member homes and other locations. Interacts with employees and members of the public on a daily basis. Able to lift up to 50lbs to support member care. Visual acuity to read information from computer screens, forms and to assess the wellbeing of members. Able to speak clearly in conversations, general communications and to communicate verbally with members and emergency personnel as needed for daily operations. Hearing ability for communication in persona, phone, and/or other electronic methods. Manual dexterity to assist members with paperwork and daily functions. Able to stoop, squat, reach, pull, push, stretch, ascend and descend stairs, stand and sit for long periods of time.  May be required to work additional hours or days depending on circumstances. 


Easterseals Blake Foundation and Aviva are an Equal Employment Opportunity and Affirmative action employer that promotes a work environment of inclusion and diversity. We are committed to provide employment opportunities to all candidates based on their qualifications free of discrimination based on race, color, religion, national origin, sex (including pregnancy, sexual orientation or gender identity), age, disability, veteran status, genetic information, mental or physical disability, or any other characteristic protected by law.


If you have any questions, require assistance or reasonable accommodations while seeking employment, please contact the Human Resource Department at HR@blake.easterseals.com or call 520-327-1529.


What You Should Know About Peer Support Specialist, Easterseals Blake Foundation

If you're looking for a rewarding opportunity to make a real difference, the Peer Support Specialist position at Easterseals Blake Foundation in Tucson, Arizona, might just be the perfect fit for you! Here, you'll be at the heart of a team that’s dedicated to transforming the lives of those managing mental illness and addiction disorders. Your day-to-day will involve providing supportive assistance to members in accessing community resources, helping them follow through with appointments, and guiding them toward their wellness and recovery goals. You’ll get to use your own recovery experience positively, acting as a mentor and coach, which helps build trust and rapport with those you serve. This role isn’t just about checking off tasks; it’s about creating meaningful human connections and fostering hope and empowerment. With comprehensive benefits like medical, dental, and vision coverage, and ongoing professional development opportunities, Easterseals Blake Foundation is committed to taking care of its employees as much as its community members. You’ll be traveling to various locations to provide in-home support, ensuring a safe and conducive environment for recovery. Your contributions will matter, as you’ll be advocating for members, collaborating with clinical teams, and modeling professional standards that align with the organization’s mission. So, if you’re at least 21 years old, have a passion for helping others, and possess the required certification and experience, we invite you to be part of a workplace that truly cares about inclusion and diversity, while making profound positive impacts in the community. Let’s change lives together!

Frequently Asked Questions (FAQs) for Peer Support Specialist Role at Easterseals Blake Foundation
What are the primary responsibilities of a Peer Support Specialist at Easterseals Blake Foundation?

As a Peer Support Specialist at Easterseals Blake Foundation, your role is centered around providing support and guidance to individuals navigating mental illness and substance use challenges. This includes assisting members in accessing community resources, scheduling appointments, setting wellness goals, and ensuring they have a safe living environment. You'll also engage with clinical teams to communicate members' progress and help them develop essential life skills.

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What qualifications are necessary to become a Peer Support Specialist at Easterseals Blake Foundation?

To qualify for the Peer Support Specialist position at Easterseals Blake Foundation, candidates must have certification as a Peer Support Specialist or a Recovery Support Specialist, alongside two years of direct care experience in healthcare settings. Bilingual skills in Spanish are preferred. Additionally, you need a valid Arizona driver’s license, the ability to pass a background check, and certifications in CPR and First Aid.

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How does the Easterseals Blake Foundation support the professional development of Peer Support Specialists?

Easterseals Blake Foundation is dedicated to the ongoing professional development of its Peer Support Specialists. This includes providing training programs, workshops, and certification opportunities that enhance your skills and knowledge in working with individuals facing behavioral health challenges. By investing in your growth, they ensure you are equipped with the latest techniques and approaches to support their community effectively.

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What benefits can a Peer Support Specialist expect at Easterseals Blake Foundation?

Working as a Peer Support Specialist at Easterseals Blake Foundation offers a comprehensive benefits package that includes medical, dental, and vision insurance, as well as flexible spending accounts and health savings accounts. Employees also have access to voluntary life and short-term disability insurance, along with critical illness and accident insurance. Additionally, the foundation invests in employee wellness by providing employer-paid life insurance and long-term disability insurance.

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What is the work environment like for a Peer Support Specialist at Easterseals Blake Foundation?

The work environment for a Peer Support Specialist at Easterseals Blake Foundation is dynamic and community-focused. You’ll spend time both inside offices and out in the community, visiting members in their homes. This role requires adaptability as you interact with diverse individuals, support them in various settings, and navigate a variety of challenges while fostering a caring and professional atmosphere.

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Common Interview Questions for Peer Support Specialist
What personal qualities do you think are important for a Peer Support Specialist at Easterseals Blake Foundation?

To excel as a Peer Support Specialist, qualities such as empathy, active listening, and resilience are crucial. You should be able to share your own recovery story to inspire hope while helping members feel understood and valued. Approachability and strong communication skills will assist in building relationships essential for effective support.

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How do you handle situations where a member is resistant to support or guidance?

When facing resistance, it's important to remain patient and understanding. Building trust is key. Listen to their concerns openly and respect their feelings while gently providing information about resources and options. Find common ground and highlight small successes to encourage their willingness to engage over time.

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Can you provide an example of a time you assisted someone in achieving their recovery goals?

One effective way to respond could be by sharing a specific instance where you helped a member set and achieve a personal goal. Describe the process, the support strategies you implemented, and the positive outcomes that followed, emphasizing teamwork and the member's empowerment.

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What techniques do you use to ensure effective communication with members from diverse backgrounds?

Effective communication with diverse members can involve actively seeking to understand differing cultural contexts while tailoring your approach to their needs. Use simple language, be culturally sensitive, and avoid jargon. Asking open-ended questions allows members to express themselves comfortably, fostering an inclusive dialogue.

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How would you advocate for a member's needs when interacting with clinical teams?

When advocating for a member, I'd ensure to have clear documentation of their progress and specific needs. I would actively communicate with clinical team members, sharing insights gained from direct interactions with the member to facilitate a focused discussion on the best course of action aligned with the member's personal goals.

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In what ways do you offer support during and after a behavioral health crisis?

During a crisis, I remain calm and supportive, helping to de-escalate the situation while ensuring the member feels safe. Post-crisis, I focus on providing emotional support, encouraging open discussions about their feelings, and collaborating on recovery strategies to regain stability and confidence.

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What is your approach to maintaining boundaries while providing support?

Maintaining boundaries is essential in peer support. I communicate clear limits while being respectful and understanding, ensuring members know I'm a resource for their growth. Regularly revisiting these boundaries together fosters a healthy and accountable relationship that empowers them in their recovery journey.

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How do you keep yourself motivated while working in challenging situations?

Staying motivated involves recognizing the positive impacts of my role. I remind myself of the successes and achievements of those I support. Regular self-care practices, seeking support from colleagues, and engaging in professional development also help me maintain a resilient and focused mindset.

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What will you do if a member does not want to participate in peer support activities?

If a member is reluctant to participate, I approach the situation with understanding, exploring their reasons without pressure. Highlighting the benefits and providing a safe space for open dialogue about their hesitations can help cultivate their interest and readiness to engage at their own pace.

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How do you ensure the safety of the living environment for members?

To ensure safety, I conduct home visits and observe the living conditions closely. I proactively address any potential hazards, such as inadequate furnishings or safety issues, and work collaboratively with the member to create a safe and supportive environment conducive to their recovery.

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MATCH
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SENIORITY LEVEL REQUIREMENT
TEAM SIZE
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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 31, 2025

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