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Marketplaces Manager

Ready to lead, disrupt and reinvent the sleep industry?


We are Emma – The Sleep Company. Founded in 2015, we’ve become the world’s largest D2C sleep brand, available in over 35 countries with more than 25 stores across Europe. Recommended by leading consumer associations in EMEA, APAC, and the Americas, we develop the best sleep comfort products that empower our customers to awaken their best every day. 

  

At Emma, we are a community of smart, driven people, united by a strong culture of collaboration, teamwork, and knowledge sharing. We think big, take ownership, and are empowered to drive meaningful impact. Through hands-on experience, mentorship, and continuous learning, we drive our own growth and learning. With Emmies from over 60 nationalities and offices across multiple regions, our diverse perspectives enrich our workplace culture. Ready to shape the future of sleep with us? Let’s make it happen!


Who we’re looking for:
  • You will be part of the online marketplace team and you will manage and drive the growth of our key accounts (e.g., Amazon and Mercado Libre)
  • You will leverage and lead in-depth market studies (market share, competitor’s strategy, pricing competitiveness etc.) to develop best in class market knowledge
  • You will manage stakeholders across different teams, making sure that all aspects of the business are taken care of, and our accounts are always in a good shape (Marketing, Operations and Customer Service)
  • You will grow, develop, and maintain strong relationships with our key external stakeholders
  • You plan and execute a local promotional strategy working with internal and external stakeholders
  • You will closely cooperate with the product development, production, creatives, and country team to help kickstart new product launches, align on strategy and steer the business together


What we need:
  • You have a fluent level of English 
  • You have successfully completed your studies at a college or university (bachelor or master) in a relevant course with strong achievements
  • Ideally you have experience in online marketplaces, business development, sales, or marketing (B2C / B2B)
  • You have an independent, responsible, and structured way of working and think in a process-oriented manner
  • You excel in strategical thinking and implement your strategies with an entrepreneurial-like ownership
  • You are detail-oriented, analytically strong and have an affinity for numbers. In addition, you are communicative and enjoy working in a team and know how to manage your stakeholders
  • You can show good knowledge of MS Office (especially in Excel)
  • You have an infectious can-do attitude, and you are a passionate all-rounder and pragmatist


What we offer:
  • A combination of personal and company growth to accelerate your career and help you reach your goals.
  • The chance to work on exciting and challenging projects either independently or as part of a dedicated, international team.
  • Wellbeing activities
  • Hybrid home office policy
  • Flexible schedules
  • Pet-friendly office
  • Monthly salary + pantry & restaurant vouchers
  • Benefits higher than the law


Become an Emmie


Emma is transforming the world of sleep - and we want the highest-performing people to help us pull it off. We want you. But only if you're willing to go all in. Only if you're willing to question, disrupt, innovate, and create from the ground up. ​


We proudly celebrate diversity. We are an equal-opportunity employer committed to promoting inclusion in our workplace. We consider all qualified applicants for employment without regard to race, ethnic origin, religion or belief, gender, gender identity or expression, sexual orientation, national origin, disability, or age.


Our aim is to get back to you in a couple of days, however, we are currently receiving a large number of applications and this might lead to a delay in the process. We will get back to you as soon as possible!

Average salary estimate

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What You Should Know About Marketplaces Manager, Emma – The Sleep Company

Join Emma – The Sleep Company, as a Marketplaces Manager in beautiful Mexico City! Ready to push the boundaries and reshape the sleep industry? Emma is known for being the world’s largest D2C sleep brand, present in over 35 countries, and recognized by leading consumer associations globally. As part of our dynamic online marketplace team, your primary focus will be managing and fostering growth in key accounts like Amazon and Mercado Libre. You will conduct thorough market studies, analyzing competitors and pricing, to ensure we maintain our edge in the industry. Collaborating with various stakeholders, including marketing, operations, and customer service, will be second nature to you as you ensure our accounts consistently shine. Your role involves establishing strong relationships with our key external partners and devising local promotional strategies to maximize our outreach. Plus, you’ll work closely with product development and country teams to kickstart exciting new launches. Ideally, you're passionate about e-commerce and have a knack for strategic thinking, aiming to drive impactful results. Being detail-oriented and analytical will help you navigate the numbers effortlessly. If you’re ready to tackle challenges in a vibrant, diverse workplace and make a meaningful impact, come be a part of our Emma family where innovation and community thrive!

Frequently Asked Questions (FAQs) for Marketplaces Manager Role at Emma – The Sleep Company
What does a Marketplaces Manager do at Emma – The Sleep Company?

As a Marketplaces Manager at Emma – The Sleep Company, you will focus on driving growth for key online accounts like Amazon and Mercado Libre. This role includes conducting in-depth market analyses, maintaining stakeholder relationships, and executing local promotional strategies, ensuring that all aspects of our online business are well-coordinated and successful.

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What qualifications do I need to become a Marketplaces Manager at Emma?

To be a successful Marketplaces Manager at Emma – The Sleep Company, you should possess a fluent level of English and hold a relevant degree with strong achievements. Experience in online marketplaces, business development, or sales will be highly beneficial, along with a detail-oriented mindset and strong analytical skills.

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What is the work culture like as a Marketplaces Manager at Emma?

The work culture at Emma – The Sleep Company is vibrant and collaborative. As a Marketplaces Manager, you'll be part of a dynamic team that values innovation, teamwork, and knowledge sharing. Working alongside colleagues from diverse backgrounds, you'll contribute to a strong culture of support and personal growth.

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What are some key responsibilities of the Marketplaces Manager at Emma?

The Marketplaces Manager at Emma – The Sleep Company will manage key online accounts, conduct market studies, and ensure coordinated efforts among different teams, including marketing and customer service. Relationship-building with external stakeholders and contributing to product launch strategies are also essential parts of the role.

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What can I expect as a salary package for a Marketplaces Manager at Emma?

As a Marketplaces Manager at Emma – The Sleep Company, you can expect a competitive salary along with additional benefits like pantry and restaurant vouchers, flexible work schedules, and a hybrid home office policy, designed to support your work-life balance and personal growth.

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Common Interview Questions for Marketplaces Manager
How do you prioritize tasks as a Marketplaces Manager?

To prioritize tasks as a Marketplaces Manager, focus on the importance and urgency of each task. Consider the impact on sales, account performance, and stakeholder engagement. Use tools like task management software to keep track of deadlines and to collaboration effectively.

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Can you give an example of a marketplace strategy you developed?

When developing a marketplace strategy, be prepared to discuss a specific instance where you analyzed market data, assessed competition, and crafted a promotional plan that led to increased visibility and sales for a product on platforms like Amazon or Mercado Libre.

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What experience do you have in managing online marketplace accounts?

Discuss your experience with specific online marketplace platforms, how you've managed product listings, optimized sales through pricing strategies, and collaborated with cross-functional teams to enhance account performance. Be sure to share measurable outcomes from your past roles.

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How do you keep up with the latest trends in e-commerce?

To stay updated on e-commerce trends, subscribe to industry newsletters, follow thought leaders on social media, and participate in webinars and conferences. Actively analyzing competitor strategies also provides insights into current market trends.

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What role does data play in your decision-making process?

Data is crucial in my decision-making process. As a Marketplaces Manager, I rely on analytics to identify trends, measure performance against KPIs, and inform strategies. This evidence-based approach helps make informed, strategic decisions that drive growth.

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Describe a challenging situation you faced while managing stakeholders.

Share a memorable experience where you successfully navigated a stakeholder conflict or challenge. Highlight your communication and negotiation skills, emphasizing how you aligned everyone's interests to move towards a common goal.

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How do you handle product launch strategies?

Discuss your approach to coordinating product launches involving multiple teams, emphasizing the importance of communication and collaboration. Detail how market insights inform promotional strategies and align with the brand's overall vision.

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What strategies do you use for competitor analysis?

In conducting competitor analysis, I focus on identifying strengths and weaknesses in their offerings. I utilize tools and reports to monitor their pricing, promotions, and marketing strategies, which helps in refining my own approach at Emma.

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How do you encourage collaboration among different teams?

To foster collaboration, I promote open communication and clarity in project goals. Regular meetings and updates keep everyone aligned, allowing for the exchange of ideas and ensuring that all teams feel valued in the overall strategy.

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What motivates you in the role of a Marketplaces Manager?

My motivation lies in the opportunity to influence business growth directly. The prospect of creating impactful strategies that elevate our brand and enhance customer satisfaction excites me. Additionally, working in a diverse team pushes me to continuously learn and innovate.

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Emma - The Sleep Company is a founder-managed company and with 1.5 million mattresses sold in 2020, the world's leading D2C sleep brand. Founded in 2013 as Bettzeit GmbH by Dr. Dennis Schmoltzi and Manuel Mueller, the Sleep Tech company is based i...

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Full-time, hybrid
DATE POSTED
April 8, 2025

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