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Operations Intern

Empatica is a full-stack digital healthcare company and a pioneer in digital biomarker development and continuous patient monitoring driven by AI. Our platform consists of medical-grade smartwatches, software, and physiological and behavioural digital biomarkers. Together they enable the continuous remote monitoring of human health across a range of conditions, through clinical-quality digital measurements.

If you are looking to join a fast-paced growth environment and do meaningful work that can make a true impact in the world, then keep reading.

About the role

In this internship you will have the opportunity to join Empatica's Operations Team in Boston. This role will involve close collaboration with our Clinical Operations & Logistics Teams, allowing you to gain a comprehensive understanding of our processes.

Within this position, your responsibilities will include:

  • Handling incoming and outgoing mail for all products, materials, and supplies
  • Assembling, inspecting, and packaging devices as required
  • Ensuring an adequate inventory and proper allocation of devices for upcoming studies
  • Assisting in managing and maintaining relationships with vendors
  • Collaborating with cross-functional teams to ensure smooth operations

This internship is intended to start in May and will last for 3 months on a part-time basis, with the potential for contract extension.

You are the ideal candidate if:

  • Currently in college in the Boston area, preferably studying operations, supply-chain management, international business/trade/commerce or a related field
  • Available to work up to 20 hrs/week in-office
  • Highly organized with strong attention to detail
  • Full of excitement and not afraid to speak up when you see an improvement can be made
  • Desire to learn about many different aspects of a Start-up environment
  • Proactive self-starter with a can-do attitude towards a variety of tasks

Life at Empatica

You will join a fast-growing, international, and diverse team of 120+ talented people who care passionately about what we do and the difference we are making in the world. You’ll get the opportunity to work directly with colleagues across all levels of the organization, no matter their seniority, and learn from the people that built the business and our products.


If you jump on board, we can guarantee it won't be an easy ride, but it will be one of the most rewarding experiences in your career, one that will allow you to learn a lot, have true ownership of your work, and test your whole skillset on multiple projects which are helping thousands of people worldwide.
Read our blog post and find out some reasons why we love working at Empatica.


Inclusion & Diversity

At Empatica we embrace diversity and inclusion. We have colleagues from 31 different countries, while more than 50% of our team is women (double the tech average!). We believe this makes Empatica a more exciting and stimulating place to work, and brings different points of view to the table while fostering a spirit of communication, collaboration, and care, where everyone’s opinion and thoughts matter.

  • 🧠 Multiple opportunities to be challenged and step up your career in a fast-growth company in one of the hottest areas of tech
  • 💰 The internship is well-paid
  • 🥗 Free healthy lunch every day
  • 🕰️ Flexible working hours
  • 👀 Much more…
Empatica Glassdoor Company Review
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CEO of Empatica
Empatica CEO photo
Matteo Lai
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Average salary estimate

$35000 / YEARLY (est.)
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$30000K
$40000K

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What You Should Know About Operations Intern, Empatica

Are you ready to jumpstart your career in the dynamic world of healthcare technology? Empatica is seeking an enthusiastic Operations Intern to join our innovative team. We are a full-stack digital healthcare company, known for our pioneering work in digital biomarker development and continuous patient monitoring powered by AI. In this role, you will work closely with our Clinical Operations & Logistics Teams based in Boston, where you'll gain valuable experience in a fast-paced environment. Your responsibilities will include managing incoming and outgoing mail for various products, packaging devices, and ensuring our inventory is well-stocked for upcoming studies. You will also assist in maintaining strong relationships with vendors and collaborate with cross-functional teams to promote seamless operations. If you’re currently in college in the Boston area and studying fields like operations or supply-chain management, this is a fantastic opportunity to apply your skills. We pride ourselves on being a diverse and passionate team of over 120 members, and we’re committed to making a real impact in the world through innovative healthcare solutions. At Empatica, you’ll have the chance to take ownership of your work, learn from experienced colleagues, and contribute to projects that help thousands of people. So if you’re organized, proactive, and ready to make meaningful contributions, come join us for what promises to be a rewarding three-month internship that could potentially lead to more!

Frequently Asked Questions (FAQs) for Operations Intern Role at Empatica
What are the main responsibilities of the Operations Intern at Empatica?

The Operations Intern at Empatica will take on several key responsibilities, including managing incoming and outgoing mail for products and materials, assembling and packaging devices, ensuring proper inventory for studies, and assisting with vendor relationships. This role provides a hands-on opportunity to learn about operational processes in a leading digital healthcare company.

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What qualifications are needed for the Operations Intern position at Empatica?

To qualify for the Operations Intern position at Empatica, candidates should be currently enrolled in college, preferably studying operations, supply-chain management, or international business. Strong organizational skills, attention to detail, and a proactive attitude are essential. The applicant should also be available to work up to 20 hours per week in-office.

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What can I expect from the internship experience at Empatica?

Interns at Empatica can expect a meaningful and challenging experience. They will work in a fast-growth environment, interact with a diverse team, and have the opportunity to learn from experienced professionals. This internship aims to provide hands-on operational experience while contributing to impactful healthcare projects.

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Is the Operations Intern position at Empatica paid?

Yes, the Operations Intern position at Empatica is a well-paid opportunity. Interns can expect fair compensation for their contributions while gaining valuable experience in a pioneering digital healthcare company.

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How does Empatica support diversity and inclusion in the workplace?

Empatica is committed to embracing diversity and inclusion, having colleagues from 31 different countries and promoting gender diversity within our team. This culture fosters a stimulating work environment where every opinion is valued, encouraging collaboration and innovation.

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Common Interview Questions for Operations Intern
What attracted you to the Operations Intern position at Empatica?

To answer this question effectively, highlight your interest in the intersection of technology and healthcare, and express enthusiasm for working in a dynamic start-up environment. Mention specific aspects of Empatica’s mission that resonate with your career goals.

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Can you describe your experience with inventory management?

In response, provide examples of any relevant experience, whether during previous internships or academic projects. Emphasize your organizational skills and any systems or tools you’ve used to manage inventory effectively, such as spreadsheets or inventory management software.

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How do you prioritize tasks when managing multiple responsibilities?

For this question, illustrate your time management skills by discussing how you assess task urgency and importance. You might explain your process, such as using to-do lists or task management tools, and how you communicate with team members to ensure all priorities are aligned.

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What do you think are the key skills needed for operations management?

In your answer, mention skills such as organization, attention to detail, communication, and collaboration. Provide examples of how you’ve developed these skills and explain why they are vital for the Operations Intern role at Empatica.

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Can you give an example of when you identified an area for improvement?

To answer this question, share a specific example from school, work, or a project where you recognized a process inefficiency. Describe the steps you took to address it and the positive outcomes that followed, demonstrating your proactive mindset.

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How do you handle constructive feedback?

Discuss your openness to feedback and provide an example of a time you received constructive criticism. Explain how you applied that feedback to improve your work or skills, illustrating your growth mindset and willingness to learn.

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Why do you want to work in a start-up environment?

In your response, emphasize your desire for diverse responsibilities and fast-paced learning opportunities that are characteristic of start-up companies. Highlight your enthusiasm for taking on challenges and being part of a team that is making a meaningful impact.

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Describe a time you worked on a team project.

Provide an example that showcases your teamwork and collaboration skills. Talk about your specific role, how you contributed to the team's success, and any challenges you overcame together, emphasizing the importance of communication and mutual support.

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What do you know about Empatica and its products?

Before the interview, research Empatica’s products and mission. In your answer, summarize your findings regarding the company’s commitment to digital healthcare and explain how their innovative solutions are transforming patient monitoring, showcasing your initiative in preparing for the interview.

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How do you keep up with industry trends in healthcare technology?

To answer, mention any specific sources you follow, such as industry blogs, journals, or webinars. Emphasize your interest in continuous learning and how staying informed helps you contribute positively to a company like Empatica.

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DATE POSTED
April 4, 2025

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