Assistant Informatique H/F

As an Assistant Informatique H/F at ENERTRAG, your responsibilities will include collaborating with the IT support center, providing support with software and hardware, serving as an interface with system administrators, overseeing IT service monitoring, and administrative operations within the IT team. This role is essential for ensuring the smooth functioning of our IT services.

To apply for the Assistant Informatique H/F position at ENERTRAG, you should possess a BTS or a license in IT with a focus on system and network management. A minimum of two years of relevant experience is also required. Candidates should have technical proficiency in Windows, iOS, Android, Microsoft 365, and have the ability to adapt quickly to new technologies.

ENERTRAG supports its IT team by fostering an environment that encourages teamwork and autonomy. The company provides collaborative tools, a modern work culture, and the opportunity to engage in a sector that is increasingly important—renewable energy. Employees are empowered to make decisions, enhancing both individual and team productivity.

At ENERTRAG, the professional development of employees, including those in the role of Assistant Informatique H/F, is highly prioritized. The company offers a variety of training and development programs to enhance your IT skills and knowledge of renewable energies, enabling you to grow alongside the firm in a sector that is continuously evolving.

The work environment for the Assistant Informatique H/F at ENERTRAG is characterized by openness and collaboration. Team members are encouraged to express their creativity and innovative ideas while working in an atmosphere that values diversity and inclusion. As part of a growing company in renewable energy, your contributions will significantly impact the team's mission and objectives.

When prioritizing tasks, I assess the impact and urgency of each issue. By differentiating between critical system failures and minor inconveniences, I can effectively manage my time and resources. I also communicate with the team to ensure we’re aligned on urgent matters as an Assistant Informatique H/F at ENERTRAG.

I have experience using various system monitoring tools to oversee IT services. I regularly check performance metrics and identify potential issues before they escalate. At ENERTRAG, I would use these skills to maintain optimal performance and reliability within our technology infrastructure.

To troubleshoot a software issue, I would first gather as much information as possible about the problem. Then, I would replicate the issue to understand it better. After identifying causes, I would test potential solutions in a controlled environment before applying fixes. Effective troubleshooting is key for an Assistant Informatique H/F role at ENERTRAG.

I believe in open communication and discussing the rationale behind my proposed solution. I would provide data and reasoning to support my suggestions while also being receptive to feedback. Collaboration is vital, especially in the IT sector at ENERTRAG, where teamwork leads to successful outcomes.

I have worked with cloud technologies, including Microsoft 365 and other SaaS applications. I understand how these platforms can enhance collaboration and efficiency and would use my knowledge to support teams at ENERTRAG in maximizing our cloud services.

The most important quality is adaptability. The IT landscape is ever-changing, and being able to embrace new technologies and methodologies is essential for success. In a fast-growing company like ENERTRAG, having a proactive and flexible mindset can make a significant positive impact.

I regularly engage with industry news through online articles, forums, and webinars. Networking with other IT professionals is also important to share insights and learn from others in the field. Staying informed allows me to bring valuable knowledge to my role at ENERTRAG.

I have extensive experience supporting non-technical staff by simplifying complex IT concepts and providing clear instructions. Understanding the unique needs of different users is crucial, and I strive to ensure that everyone at ENERTRAG feels confident using the technology available to them.

I am drawn to ENERTRAG because of its commitment to renewable energy and innovation. As an Assistant Informatique H/F, I want to contribute to a company that prioritizes sustainable solutions and creates a positive impact on the environment while allowing my skills to thrive in a dynamic team.

In a previous role, I had to rapidly learn a new project management tool. I took the initiative to engage with training resources, participated in forums, and practiced extensively. This experience taught me that taking proactive steps in learning can help me adapt quickly—a vital skill for the Assistant Informatique H/F at ENERTRAG.