Let’s get started
By clicking ‘Next’, I agree to the Terms of Service
and Privacy Policy
Jobs / Job page
Hospitality Specialist image - Rise Careers
Job details

Hospitality Specialist

It's fun to work at a company where people truly believe in what they are doing!

Job Description:

Are you a hospitality professional looking for a rewarding role with little to no nights, weekends, or holiday shifts? Bring your passion for service to a prestigious law firm as a Hospitality Specialist, where you’ll deliver concierge-style hospitality services in a professional setting. This is a unique opportunity to transition your food & beverage or hotel expertise into a Monday–Friday schedule, supporting high-level meetings, events, and daily office hospitality needs. If you thrive in a fast-paced environment and take pride in impeccable service, this role offers the perfect blend of hospitality and work-life balance.

Essential Job Responsibilities

  • Personalized & tailored service for guests and employees of our client

  • Set-up meeting rooms as specified

  • Perform walk through of floor(s) to inspect and ensure that all conference rooms and kitchens are clean, and stocked with supplies

  • Clean pantry and kitchen as needed

  • Provide support for miscellaneous requests and flex services

  • Utilize various software and event planning programs to meet tasks

Qualifications & Requirements

  • High School Diploma or GED

  • Minimum of 1-year work experience, client service-oriented preferred

  • Good customer service skills, including tact in handling complaints

  • Good verbal and written communication skills

  • Attention to detail and ability to multitask in a fast-paced environment

  • Ability to lift or move 40 lbs.

  • Ability to walk, bend, kneel, stand, and/or sit for an extended periods of time

  • Working knowledge of Microsoft, Outlook, Word, and Excel

  • This is an on site / in office position, Monday - Friday: 7:30 AM - 4:30 PM

The Compensation range for this role is 17.50 - 23.38 USD per hour and may be eligible for an annual bonus. Actual compensation within that range will be dependent upon the individual's location, skills, experience and qualifications.

Click here to learn about Epiq's Benefits.

If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!

It is Epiq’s policy to comply with all applicable equal employment opportunity laws by making all employment decisions without unlawful regard or consideration of any individual’s race, religion, ethnicity, color, sex, sexual orientation, gender identity or expressions, transgender status, sexual and other reproductive health decisions, marital status, age, national origin, genetic information, ancestry, citizenship, physical or mental disability, veteran or family status or any other basis protected by applicable national, federal, state, provincial or local law. Epiq’s policy prohibits unlawful discrimination based on any of these impermissible bases, as well as any bases or grounds protected by applicable law in each jurisdiction. In addition Epiq will take affirmative action for minorities, women, covered veterans and individuals with disabilities. If you need assistance or an accommodation during the application process because of a disability, it is available upon request. Epiq is pleased to provide such assistance and no applicant will be penalized as a result of such a request.  Pursuant to relevant law, where applicable, Epiq will consider for employment qualified applicants with arrest and conviction records.

Average salary estimate

$42517 / YEARLY (est.)
min
max
$36400K
$48634K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Hospitality Specialist, Epiq Systems

Are you a hospitality professional with a knack for providing top-notch service? Join Epiq as a Hospitality Specialist in Washington, DC, where you can channel your passion into a role that prioritizes both your career and work-life balance. Picture this: a Monday to Friday schedule, free from late nights, weekends, and holiday shifts! In this dynamic position, you'll be an essential part of a prestigious law firm's team, delivering concierge-style hospitality services. From setting up immaculate meeting rooms to ensuring conference spaces and kitchens are stocked and tidy, your attention to detail will shine. Not only will you provide personalized service to both guests and employees, but you’ll also enjoy the opportunity to manage various requests and flex services in a fast-paced environment. If you're excited about contributing to professional meetings and events while maintaining the highest standards of hospitality, this is the perfect fit for you. Additionally, Epiq offers competitive compensation ranging from $17.50 to $23.38 per hour, with potential annual bonuses, ensuring you’re valued for your dedication and hard work. Come grow with us, and become a vital part of a team that believes in uplifting one another while providing extraordinary service!

Frequently Asked Questions (FAQs) for Hospitality Specialist Role at Epiq Systems
What are the primary responsibilities of the Hospitality Specialist at Epiq?

As a Hospitality Specialist at Epiq, your primary responsibilities include delivering personalized and tailored services to guests and staff. You'll set up meeting rooms, ensure that all conference areas and kitchens are clean and well-stocked, and perform routine inspections of the facilities. Flexibility to support miscellaneous service requests will also be part of your role, along with utilizing event planning software to streamline operations.

Join Rise to see the full answer
What qualifications do I need to become a Hospitality Specialist at Epiq?

To qualify for the Hospitality Specialist position at Epiq, you'll need a High School Diploma or GED. At least one year of experience in a client service-oriented role is preferred, along with excellent customer service skills. Additionally, good verbal and written communication skills, attention to detail, and proficiency in Microsoft software are essential for success.

Join Rise to see the full answer
Does the Hospitality Specialist position at Epiq require previous hospitality experience?

While previous experience in hospitality is beneficial, Epiq is looking for candidates who demonstrate strong customer service skills and a positive attitude. If you have experience in food & beverage or hotel settings, it will seamlessly translate into the Hospitality Specialist role, equipping you to excel in providing high-level services.

Join Rise to see the full answer
What is the work schedule for the Hospitality Specialist at Epiq?

The Hospitality Specialist at Epiq enjoys a consistent schedule of Monday to Friday, from 7:30 AM to 4:30 PM. This structure allows for a balanced work-life while engaging in fulfilling hospitality services during typical business hours, making it perfect for those seeking stability and routine.

Join Rise to see the full answer
What opportunities for growth exist for a Hospitality Specialist at Epiq?

Epiq is dedicated to the personal and professional growth of its team members. As a Hospitality Specialist, you'll have the chance to expand your skills through on-the-job training and experience within a prestigious environment. Exceptional performance may open doors for advancement within the company in various roles in hospitality or client services.

Join Rise to see the full answer
Common Interview Questions for Hospitality Specialist
Can you describe your experience in providing hospitality services?

Share specific instances where you've delivered exceptional service, highlighting your ability to tailor your approach to meet different guest needs. Focus on your understanding of maintaining high standards in a fast-paced environment.

Join Rise to see the full answer
How do you handle multiple tasks under pressure?

Discuss your time management and prioritization strategies, providing examples of past experiences where you successfully multitasked during busy events or service periods.

Join Rise to see the full answer
What would you do if a client was unhappy with a service you provided?

Explain your approach to conflict resolution, emphasizing the importance of listening to the client's concerns, responding with empathy, and offering a solution that addresses their needs.

Join Rise to see the full answer
How do you ensure that meeting spaces are properly prepared?

Detail your systematic process for checking and preparing meeting rooms, including equipment setup, cleanliness, and ensuring necessary supplies are available. Mention any specific tools or checklists you utilize.

Join Rise to see the full answer
What role does communication play in the Hospitality Specialist position?

Emphasize the importance of clear communication in coordinating with teams and addressing client requests promptly. Provide examples of how effective communication improved service delivery in your previous roles.

Join Rise to see the full answer
Can you give an example of a time you went above and beyond for a guest?

Share a specific story illustrating your commitment to exceptional service, focusing on how your actions positively impacted the client’s experience and satisfaction.

Join Rise to see the full answer
How comfortable are you using technology in your hospitality role?

Express your familiarity with various software and tools commonly used in hospitality. Provide examples of how you've applied technology to enhance service efficiency.

Join Rise to see the full answer
What do you find most rewarding about working in hospitality?

Discuss your passion for service, expressing how creating memorable experiences for others motivates you. Relate this back to your desire to work as a Hospitality Specialist at Epiq.

Join Rise to see the full answer
How would you prioritize tasks on a busy day?

Outline your methods for assessing urgency and necessity in tasks. Give an example of a busy day where your prioritization led to effective service delivery.

Join Rise to see the full answer
Why do you want to work for Epiq as a Hospitality Specialist?

Articulate your admiration for Epiq’s commitment to service quality and employee development. Link this with your career aspirations in hospitality and how you see yourself contributing to the team's success.

Join Rise to see the full answer
Similar Jobs
Photo of the Rise User
ServiceNow Hybrid Building A,B,C 2225 Lawson Lane, Santa Clara, CALIFORNIA, United States
Posted 12 days ago
Inclusive & Diverse
Mission Driven
Rise from Within
Diversity of Opinions
Work/Life Harmony
Empathetic
Feedback Forward
Take Risks
Collaboration over Competition
Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Resources
Life insurance
Disability Insurance
Health Savings Account (HSA)
Flexible Spending Account (FSA)
Conferences Stipend
Paid Time-Off
Maternity Leave
Equity
Photo of the Rise User
Domino's Hybrid 5410 W. Devon Ave., Chicago, IL
Posted 9 days ago
Photo of the Rise User
Posted 2 days ago
Staff4Me Remote No location specified
Posted 6 days ago
MATCH
VIEW MATCH
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
No info
HQ LOCATION
No info
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
March 27, 2025

Subscribe to Rise newsletter

Risa star 🔮 Hi, I'm Risa! Your AI
Career Copilot
Want to see a list of jobs tailored to
you, just ask me below!
LATEST ACTIVITY
Photo of the Rise User
637 people applied to Web Chat Representative at Netflix
C
Someone from OH, Port Clinton just viewed Data Entry Clerk at Comforce Resource
Photo of the Rise User
Someone from OH, Mason just viewed HR/Recruiting Assistant at Illumination
Photo of the Rise User
Someone from OH, Strongsville just viewed Used Car Buyer - Concord Toyota at Sonic Automotive
Photo of the Rise User
Someone from OH, Cincinnati just viewed Mid-level Creative (f/m/d) at Landor
P
Someone from OH, Kent just viewed Graphic Designer at ProjectGrowth
Photo of the Rise User
Someone from OH, Waverly just viewed Client Services Manager at Pepperstone
Photo of the Rise User
Someone from OH, Plain City just viewed Aesthetic Telehealth Nurse Practitioner (remote) at Moxie
Photo of the Rise User
Someone from OH, Columbus just viewed EdTech Product/Program Manager at Planner5D
S
Someone from OH, Lorain just viewed Test Engineer- Ninja at SharkNinja
Photo of the Rise User
Someone from OH, Youngstown just viewed Channel Development Representative at Arrow Electronics
Photo of the Rise User
Someone from OH, Cincinnati just viewed Buyer at Novolex
k
Someone from OH, Columbus just viewed Patient Experience Coordinator at knownwell
Photo of the Rise User
Someone from OH, Columbus just viewed Store Manager - New Store Opening at Curaleaf
Photo of the Rise User
Someone from OH, Akron just viewed Finance Intern - Summer 2025 at Spectrum
Photo of the Rise User
Someone from OH, Norwalk just viewed Hybrid Account Manager-Commercial Lines at AssuredPartners
Photo of the Rise User
Someone from OH, Loveland just viewed Animator at Apex Systems Bellevue, WA at Apex Systems
Photo of the Rise User
Someone from OH, Canton just viewed Lead Jr. Toddler Teacher at All Around Children
Photo of the Rise User
Someone from OH, Mentor just viewed Site Merchandising Manager at Lovepop
Photo of the Rise User
Someone from OH, Batavia just viewed Restaurant Busser at Outback Steakhouse
Photo of the Rise User
Someone from OH, New Albany just viewed Customer Success Manager at Quisitive