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Sr. Training Consultant

Overview

Leverage your consultative sales experience to strengthen the success of Esri technology with our customers. An energetic and resourceful individual is needed to drive strategic conversations with all levels of contacts promoting and securing training solutions. Your partnership with the account team will result in Esri customers being more efficient and empowered to fully take advantage of ArcGIS.

Esri has a Relocation Assistance Program and can provide support with relocating to the Philadelphia, PA area for this position. 

Responsibilities

  • Work as an individual contributor utilizing available resources to achieve sales target
  • Proactively seek out training opportunities from a current customer base by consulting with government or B2B organizations to clearly understand their needs
  • Work with customers who have shown an interest in training and services
  • Proactively craft and propose solutions that clarify how Esri training, services, and staff development bring business value to address each customer's critical business goals and challenges
  • Represent and communicate the value of training and service to both internal and external Esri customers
  • Contribute to a total package solution as you partner with teams across Esri
  • Achieve measurable success by using your consultative skills to effectively manage the sales cycle from discovery to close
  • Leverage your networking skills at Esri events and elsewhere to expand your customer contacts and support the overall mission of helping Esri customers be successful 

Requirements

  • 5+ years of consultative sales experience, preferably government or B2B
  • Direct work-related experience in or familiarity with the organizations and operations of the government communities
  • Demonstrated ability to be creative in the consultative sales process
  • Excellent verbal and written communication skills
  • Ability to travel as needed, up to 20% of the time
  • US citizenship and willingness and ability to maintain a US Security Clearance
  • Bachelor's in Business Administration, Marketing, or related field

Recommended Qualifications

  • Strong interpersonal and relationship-building skills
  • Experience in government communities
  • Experience with Esri products
  • Excellent prioritization and management of several opportunities at once
  • Master's in Business Administration, Marketing, or related field

#LI-SS2

#LI-Hybrid

Total Rewards

Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.

A reasonable estimate of the base salary range is
$93,600$178,880 USD

The Company

At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.

If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!

Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.

Esri Privacy Esri takes our responsibility to protect your privacy seriously. We are committed to respecting your privacy by providing transparency in how we acquire and use your information, giving you control of your information and preferences, and holding ourselves to the highest national and international standards, including CCPA and GDPR compliance.

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Average salary estimate

$136240 / YEARLY (est.)
min
max
$93600K
$178880K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Training Consultant, Esri

As a Sr. Training Consultant at Esri in Philadelphia, PA, you will play a crucial role in enhancing the experience and success of our customers as they engage with ArcGIS technology. We’re seeking an energetic and resourceful individual who values consultative sales and is eager to drive strategic conversations at various organizational levels. Your ability to connect and collaborate with the account team will empower our customers to become more efficient and fully leverage Esri technologies. You'll proactively seek out training opportunities among our current clientele, especially within government and B2B sectors, to fully understand their unique needs. This isn’t just about selling a service; it's about crafting tailored solutions that align Esri training and staff development with each customer’s critical business goals. Moreover, you'll be a key player in communicating the value of our services to both internal and external customers, helping us continue to foster success across the board. Your experience should include at least 5 years in consultative sales, with a particular focus on the government sector or B2B environments; a Bachelor’s degree is essential, with a preference for those holding a Master’s. We want someone creative, with strong communication skills and a willingness to engage, both in person and virtually. If you’re ready to help shape the future of our training initiatives while growing in a supportive environment, we’d love to hear from you!

Frequently Asked Questions (FAQs) for Sr. Training Consultant Role at Esri
What responsibilities does the Sr. Training Consultant at Esri have?

The Sr. Training Consultant at Esri is responsible for leveraging consultative sales experience to drive conversations that promote and secure training solutions for our customers. This includes understanding customer needs, proposing tailored solutions, representing the value of training, and managing the sales cycle from discovery to closure.

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What qualifications are required for the Sr. Training Consultant position at Esri?

Candidates for the Sr. Training Consultant role at Esri should have a minimum of 5 years of consultative sales experience, especially within government or B2B sectors. A Bachelor's degree in Business Administration, Marketing, or a related field is required, with a preference for those holding a Master’s degree.

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What skills are important for a Sr. Training Consultant at Esri?

Important skills for the Sr. Training Consultant role at Esri include strong interpersonal and relationship-building capabilities, excellent verbal and written communication skills, and the ability to creatively navigate the consultative sales process to meet customer needs effectively.

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Does Esri provide relocation assistance for the Sr. Training Consultant position?

Yes, Esri offers a Relocation Assistance Program for the Sr. Training Consultant position, providing support for individuals and their families relocating to the Philadelphia, PA area.

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What is the salary range for the Sr. Training Consultant role at Esri?

The competitive base salary range for the Sr. Training Consultant at Esri is between $93,600 and $178,880 USD, depending on various factors such as experience, skills, and other organizational needs.

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Common Interview Questions for Sr. Training Consultant
How do you handle objections from clients during the sales process?

When faced with objections, it’s essential to listen actively and empathize with client concerns. Respond with relevant information that addresses their specific issue and highlight how Esri's training solutions can resolve their challenges.

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Can you describe your experience with consultative sales?

Discuss a specific instance where you used consultative sales to identify a customer's needs, crafted a tailored solution, and successfully closed the deal. Highlight your approach in fostering relationships and engagement throughout the sales cycle.

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What strategies do you use to identify training opportunities?

I regularly analyze customer interactions, utilize CRM tools to track engagement, and maintain open communication with clients to spot potential training needs early on. Networking during events also helps in uncovering opportunities.

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What makes you a suitable candidate for the Sr. Training Consultant position at Esri?

Highlight your relevant experience, particularly in the government or B2B sectors, and how your consultative sales approach aligns with Esri’s mission. Emphasize your skills in relationship building and communication.

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How do you stay updated on Esri products and services?

I stay informed by attending trainings and webinars offered by Esri, engaging in industry forums, and accessing resources and documentation provided by the company to ensure I can provide accurate information to clients.

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Describe a challenging sales experience and how you overcame it.

Choose a specific situation where you faced significant barriers. Explain your method to troubleshoot, innovate solutions, and how your persistence resulted in a positive outcome for both the client and Esri.

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How do you prioritize tasks when managing multiple client opportunities?

I prioritize based on factors such as urgency, potential impact on overall sales targets, and the specific needs of each client. Utilizing a task management system helps me stay organized and focused.

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What role do you believe training plays in successful technology implementation?

Training is vital because it ensures that users have the skills and knowledge required to effectively use the technology, ultimately leading to higher efficiency and satisfaction. It also minimizes errors and maximizes ROI on the implemented technology.

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How do you measure success in a training consultant role?

Success can be measured through customer satisfaction scores, achieving sales targets, and the effectiveness of training sessions based on feedback and performance improvements. Repeat business from satisfied clients also indicates success.

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What do you think are key attributes to becoming a successful consultant?

Key attributes include excellent communication skills, the ability to empathize with clients, a solution-oriented mindset, and a drive for continuous learning to adapt to changing client needs and industry trends.

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Full-time, hybrid
DATE POSTED
March 8, 2025

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