Senior Product Lead - Discoverability

As a Senior Product Lead - Discoverability at Fetch, your responsibilities include developing compelling product strategies, collaborating with cross-functional teams to execute product enhancements, and immersing yourself deeply in user experiences. You will identify key pain points and opportunities, leading the creation of innovative software solutions that elevate user engagement and satisfaction.

To excel in the Senior Product Lead - Discoverability role at Fetch, candidates should have a proven track record of launching high-quality consumer-facing products. A background in content or shopping domains is essential, along with strong communication skills and an entrepreneurial spirit. Experience with data-driven decision-making and a passion for creating meaningful user experiences are vital for success.

Fetch is committed to its employees' well-being and success, offering competitive equity options, comprehensive health benefits including dental and vision plans, and flexible paid time off policies. Additionally, the company provides education reimbursement, robust parental leave policies, and a supportive work environment that fosters diversity and inclusion.

The work environment for the Senior Product Lead - Discoverability at Fetch is flexible, allowing for full remote work or collaboration in stunning offices located in Madison, Birmingham, or Chicago. Employees are equipped with the necessary hardware and software to ensure productivity from anywhere, fostering a work-life balance that suits individual needs.

Fetch is dedicated to creating a diverse and inclusive workplace, actively promoting respect for all individuals regardless of their background. The company encourages participation in employee resource groups to foster dialogue and advocacy for diversity, ensuring that everyone has an opportunity to succeed based on their talent and skills.

In prioritizing features as a Senior Product Lead - Discoverability, I assess user feedback, data analytics, and business objectives to identify the most impactful features. Collaboration with cross-functional teams ensures that the priorities align with user needs and company goals.

My approach to launching a new product or feature involves extensive research and user testing. I prioritize clear communication across all teams, set a structured timeline, and prepare for user feedback during soft launches to refine the offering before the full rollout.

I have extensive experience in conducting A/B testing to analyze user engagement with various features. By actively seeking user feedback during and after implementation, I can make data-informed adjustments that enhance user experience and drive product success.

I stay updated with industry trends by subscribing to relevant publications, attending conferences, and engaging with professional networks. This continuous learning process helps me identify new technologies and user behaviors that could inform our product development strategies.

To drive customer engagement, I focus on delivering personalized experiences, leveraging data to understand user preferences, and continuously enhancing features based on user insights. This customer-centric approach fosters strong connections and brand loyalty.

When faced with conflicting ideas, I encourage open dialogue among team members to explore different perspectives. I facilitate discussions that focus on data and the end user's needs, helping the team to align on a shared vision that benefits everyone.

In a challenging project where timelines were tight, I prioritized communication and transparency with my team. By breaking down responsibilities and setting clear milestones, we were able to adapt and deliver the project successfully, even ahead of schedule.

When evaluating the success of a product, I consider metrics such as user engagement rates, customer retention ratios, and overall satisfaction scores. These metrics provide insights into how well the product meets user needs and supports business objectives.

I incorporate user research into product development by conducting interviews and surveys to gather qualitative feedback, which I analyze alongside quantitative data. This mix ensures that product decisions are deeply rooted in user expectations and experiences.

Key to fostering a successful product-team culture is creating an environment where team members feel valued and heard. Encouraging collaboration, celebrating diversity of thought, and promoting a shared vision can enhance creativity and motivate teams to achieve common goals.