Event Sales Manager - Friendswood, TX

The Event Sales Manager at Fogo de Chão in Friendswood, TX, is responsible for growing sales through prospecting local businesses, managing group bookings, and ensuring client satisfaction during events. This role also involves entering booking information into our CRM system, maintaining regular updates on prospects, and strategizing marketing efforts alongside the General Manager to drive overall sales and traffic.

To qualify for the Event Sales Manager position at Fogo de Chão in Friendswood, TX, candidates should have a high school diploma, with a bachelor's degree preferred, along with at least 2 years of relevant sales experience, preferably in the restaurant or attraction sector. Strong organizational and computer skills, particularly in Microsoft Office and CRM systems like Tripleseat, are also beneficial.

At Fogo de Chão in Friendswood, TX, training for the Event Sales Manager position encompasses comprehensive onboarding as well as ongoing development opportunities. New hires will participate in company-related training sessions, including weekly and quarterly meetings, to stay aligned with our mission and values. We believe investing in our team members is essential for both personal and professional growth.

The Event Sales Manager at Fogo de Chão actively engages with clients by being the primary point of contact for all group bookings, ensuring a seamless booking process, conducting site tours, and maintaining communication about event specifications. The role also involves establishing and maintaining positive relationships with existing clients to encourage repeat business.

Event Sales Managers at Fogo de Chão in Friendswood, TX, enjoy a robust benefits package that includes medical, dental, and vision insurance after 60 days of employment, along with company-paid life insurance and short-term disability. Additionally, employees may also access a range of voluntary benefits such as critical illness coverage and more.

To successfully manage multiple event bookings, it's essential to stay organized and utilize a CRM system like Tripleseat. Prioritizing tasks, setting reminders, and maintaining clear communication with clients and team members can help ensure that every detail is attended to, and that clients are kept informed throughout the process.

My approach to prospecting for new clients involves researching potential businesses and associations in the area, then reaching out through personalized communication to showcase the benefits of hosting events at Fogo de Chão. I believe in building relationships, so I focus on listening to their needs and demonstrating how our venue can accommodate their specific requirements.

I prioritize consistent and open communication with clients, ensuring they feel valued and heard. Following up after events to gather feedback and address any concerns helps reinforce trust. Additionally, offering tailored solutions and personalized experiences creates lasting relationships that encourage repeat business.

In my previous role, I successfully converted a lead by engaging them through a tailored proposal that highlighted our venue’s unique offerings. I addressed their specific needs and followed up consistently, which ultimately led to them booking multiple events, significantly boosting our sales.

Ensuring client satisfaction during events involves thorough planning and proactive communication. I maintain clear checklists to ensure every detail is taken care of prior to the event and make myself available to handle any issues promptly. Post-event follow-up is also crucial for gathering feedback and confirming their experience met or exceeded expectations.

I typically approach contract negotiations with a collaborative mindset, aiming to understand the client's needs while clearly communicating the value of our offerings. By being flexible and proposing mutually beneficial arrangements, I find common ground that satisfies both parties.

Success can be gauged through various metrics such as the number of new bookings, client retention rates, and overall revenue generated from events. I also consider qualitative feedback from clients to identify areas for improvement and adapt my strategies accordingly.

Teamwork is essential in the sales process; collaborating with kitchen staff, management, and marketing teams allows us to provide a seamless experience for clients. Regular communication ensures that everyone works in harmony towards shared goals and enhances our service quality.

Handling last-minute changes requires flexibility and quick problem-solving skills. I ensure all team members are informed and collaborate to adjust the plan as necessary, keeping the client updated throughout the process to minimize stress and ensure a smooth transition.

I admire Fogo de Chão’s commitment to excellence and creating memorable dining experiences. The opportunity to drive sales while embracing a culture of integrity and teamwork aligns perfectly with my professional values, and I am excited about the potential to contribute to a respected brand.