We are seeking a talented Live Chat Support Specialist to join our dynamic Customer Support team. This role offers the flexibility to work remotely or in our office, providing assistance to customers through live chat. If you have excellent communication skills and a passion for helping others, we want to hear from you!

Responsibilities:

• Respond to customer inquiries and provide support through live chat

• Assist customers with product information, troubleshooting, and issue resolution

• Escalate complex issues to the appropriate team members

• Maintain accurate records of customer interactions and transactions

• Collaborate with other departments to improve customer satisfaction

Qualifications:

• Previous experience in customer service or support role

• Excellent written and verbal communication skills

• Ability to multitask and prioritize in a fast-paced environment

• Proficient in using live chat software and CRM systems

• Strong problem-solving skills and attention to detail