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Affordable Housing Maintenance Technician (REF8621L)

Company Description

Multifamily Property Management

Job Description

The Maintenance Technician is responsible for the upkeep and maintenance of apartment homes, buildings, and grounds, and performs highly diversified duties to include but not limited to: repairing flooring, drywall, and appliances; troubleshooting and repairing plumbing, electrical, safety and security systems (lighting, locks, smoke/CO2 alarms, etc.), and HVAC systems; painting (interior and exterior); and cleaning (sweeping, mopping, garden/yard upkeep, etc.). The Maintenance Technician is responsible for conducting all job duties in accordance with company policy and all safety protocols, and supports the overall objective of meeting the expectations of the Client, based on the respective operating capital budget and management agreement.

• Property Name: Laredo Hill
• 1002 N Main St, Big Spring, TX 79720, USA
• Full-Time
• Unit Count: 68

Pay: $18 - $20 / Hour

DUTIES AND RESPONSIBILITIES

RESPONSIBILITIES

1.Client Relations

  • Carry out the philosophies and wishes of the Owner in the daily overall operations of the apartment community to ensure FPI is meeting the Client objective and expectations

2.General Maintenance Overview

  • Adhere to the assigned maintenance program to ensure the most economical, proper and safe condition of the property
  • Follow the preventative maintenance program as outlined in the Maintenance Manual.
  • Ensure grounds, curbs, and property aesthetics are in compliance with the FPI Curb Appeal Policies.
  • Assist with required periodic inspections as outlined in the Safety and Maintenance Manuals or as specified by Client or Lender.

3.On-call/After Hours Response

  • Serve as on-call maintenance providing evening, weekends and holiday emergency services, as outlined in the Employee Handbook and Maintenance Manual

4.Unit Turnover

  • Perform maintenance inspections and repairs on vacant apartments to ensure proper operating conditions and appearance upon move-in.
  • Coordinate and/or assist in painting vacant apartments.
  • Change out appliances-install and remove as necessary.
  • Ensure timely completion of all unit turnovers according to FPI guidelines or based on the established scope of work for the property location.

5. General Maintenance Equipment and Systems

  • Repair and maintain any equipment owned by the apartment community including proper storage in a secure Location Maintain all maintenance shops and storage rooms in an orderly fashion and in compliance with safety regulations
  • Properly secure all parts, supplies, and property equipment
  • Maintain, within the budgetary limits, an inventory of parts to make necessary repairs
  • Wear required uniform, if provided, and name badge during work hours. Refer to FPI Dress Code policy
  • Provide own small hand tools necessary to perform routine maintenance (when applicable)

6. Inspections

 

  • Proficiently prepare properties and ensure compliance for the following potential regulatory
    inspections.
    •  NSPIRE (formerly REAC) National Standards for the Physical Inspection of Real Estate
    • MOR (Management and Occupancy Review): Experienced in conducting Management
      and Occupancy Reviews, ensuring adherence to housing program requirements and
      regulations.
    • TCAC (Tax Credit Allocation Committee) Compliance: Knowledgeable in TCAC
      compliance, ensuring that affordable housing projects meet the necessary tax credit
      allocation standards.
    • CALFHA (California Housing Finance Agency) Inspections: Skilled in conducting
      inspections in accordance with CALFHA requirements, ensuring properties meet state
      housing finance standards.
    • City, Bank, Non-profit Partner Collaboration: Adept at collaborating with various
      stakeholders including city officials, financial institutions, and non-profit partners to
      streamline processes and achieve project goals.

7. Other

  • Consistently and fairly enforce community rules and regulations Standard Operating Procedures
  • Comply with all Fair Housing Laws
  • Promote a professional image by adhering to FPI Management's Dress Code Policy
  • Conduct displayed must be of a professional manner when communicating with employees, residents, prospective residents, clients, vendors, and guests while representing FPI Management.

 

Qualifications

Minimum Requirements:

  • Minimum 1 year of experience in a similar role, preferably within Residential Property Management. Experience in hotel maintenance, facilities maintenance, or construction will also be considered.
  • Proficiently prepare properties and ensure compliance for the following potential regulatory
    inspections.
    •  NSPIRE (formerly REAC) National Standards for the Physical Inspection of Real Estate
    • MOR (Management and Occupancy Review): Experienced in conducting Management
      and Occupancy Reviews, ensuring adherence to housing program requirements and
      regulations.
    • TCAC (Tax Credit Allocation Committee) Compliance: Knowledgeable in TCAC
      compliance, ensuring that affordable housing projects meet the necessary tax credit
      allocation standards.
    • CALFHA (California Housing Finance Agency) Inspections: Skilled in conducting
      inspections in accordance with CALFHA requirements, ensuring properties meet state
      housing finance standards.
    • City, Bank, Non-profit Partner Collaboration: Adept at collaborating with various
      stakeholders including city officials, financial institutions, and non-profit partners to
      streamline processes and achieve project goals.
  • High School diploma or equivalency certificate required; technical school and/or CAMT certification, preferred.
  • Valid Driver's License, a good driving record, current motor vehicle insurance which meets State requirements, and an operable vehicle that meets FPI's Driving Standards and Personal Vehicle Use policy.
  • Must be able to wear a respirator, and have the ability to be medically fit for duty and cleared to wear a respirator, and comply with FPI's facial hair policy.
  • Must be proficient in speaking, reading, and writing in English.
  • Basic computer skills (email, internet, etc.).
  • May be required to provide and maintain own tools.

Skills Required:

  • Rehab/Renovation
  • Pool Maintenance
  • Plumbing Repair
  • Painting (Int & Ext)
  • Landscape/Grounds
  • HVAC Maintenance
  • Electrical Repair
  • Drywall Installation/Repair
  • Carpentry
  • Boiler Systems
  • Appliance Repair
  • Complete Apt Turns
  • Google Drive
  • Google Mail (GMail)
  • Internet Use
  • Basic Computer
  • Customer Service

Additional Information

ESSENTIAL ATTRIBUTES

  • Embracing and exemplifying our HEART core values and incorporating them into every task performed and every interaction with clients, supervisors, team members, colleagues, residents, vendors, etc.
  • Positive influencing, interpersonal, and communication skills are essential.

Why look at FPI for your next career step? We are one of the largest third-party 100% fee-managed Property Management companies in the nation, an industry leader in both the Conventional and Affordable Housing spaces, managing over 850 communities (~150,000 units) across the country, and employing ~3,500 team members. We offer comprehensive compensation and benefits packages (employee-only employer-paid plan available), ongoing training, and plenty of opportunities to grow your career. Come join Team FPI!

EEO/EVerify Statements

FPI Management is an Equal Opportunity Employer. All qualified applicants are encouraged to apply. FPI Management participates in the E-Verify program.

Average salary estimate

$39520 / YEARLY (est.)
min
max
$37440K
$41600K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Affordable Housing Maintenance Technician (REF8621L), FPI Management, Inc.

Join Team FPI as an Affordable Housing Maintenance Technician at Laredo Hill in Big Spring, TX! In this dynamic role, you'll be the friendly face ensuring that our apartment homes, buildings, and grounds are maintained to the highest standards. Your day-to-day tasks will be varied and engaging, from repairing flooring and drywall to troubleshooting plumbing and HVAC systems. You’ll also have the opportunity to flex your creative side with exterior and interior painting, while ensuring the grounds stay tidy and inviting for our residents. But it doesn't stop there! You'll be on-call to address any emergency maintenance needs during off-hours and play a key role in prepping vacant apartments for new tenants. Your efforts will directly align with our mission to meet client expectations while upholding safety and operational standards. With a starting pay between $18 and $20 an hour, this is not just a job; it’s a chance to grow your career with one of the largest property management companies in the nation. If you're someone who loves to solve problems, has a knack for maintenance, and thrives in a team-oriented environment, we want to hear from you. Experience in residential property management is preferred, but if you’ve got the skills to keep our homes comfortable, we’re open to candidates from various backgrounds. Let’s make Laredo Hill a fantastic place to live together!

Frequently Asked Questions (FAQs) for Affordable Housing Maintenance Technician (REF8621L) Role at FPI Management, Inc.
What are the main responsibilities of an Affordable Housing Maintenance Technician at FPI Management?

As an Affordable Housing Maintenance Technician at FPI Management, you will be responsible for a wide variety of maintenance tasks, including repairing flooring, drywall, and appliances, troubleshooting plumbing and electrical issues, and maintaining HVAC systems. Your role also includes performing regular inspections, ensuring compliance with safety protocols, and conducting general upkeep of the community's aesthetic appeal. By effectively managing these responsibilities, you will play a crucial part in enhancing residents' satisfaction and property value.

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What qualifications are needed for the Affordable Housing Maintenance Technician position at Laredo Hill?

To apply for the Affordable Housing Maintenance Technician role at Laredo Hill, candidates should have a minimum of one year of maintenance experience, particularly in residential property management. While a high school diploma is required, technical school education or CAMT certification is preferred. You’ll need a valid driver’s license, basic computer skills, and must be able to pass safety protocols such as wearing a respirator. If you have a customer-centric attitude and a passion for maintaining properties, we encourage you to apply.

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How can one prepare for inspections as an Affordable Housing Maintenance Technician at FPI Management?

In your role as an Affordable Housing Maintenance Technician at FPI Management, you can prepare for inspections by ensuring your properties meet established standards. This includes familiarity with NSPIRE compliance, Management and Occupancy Review (MOR) requirements, and TCAC guidelines. Regularly conduct property inspections, maintain detailed records of maintenance activities, and ensure all repairs and safety protocols are up to date. Staying equipped with knowledge regarding regulations and maintaining open communication with stakeholders will also be essential in passing inspections smoothly.

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What is the on-call requirement for the Affordable Housing Maintenance Technician at Laredo Hill?

As an Affordable Housing Maintenance Technician at Laredo Hill, being on-call is an integral part of the job. You will be expected to provide emergency maintenance services during evenings, weekends, and holidays as outlined in the Employee Handbook. This ensures that residents have timely access to essential maintenance services, fostering a secure and comfortable living environment. Flexibility in your schedule will be important to meet these on-call duties effectively.

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What equipment and tools are expected to be used by an Affordable Housing Maintenance Technician at FPI Management?

In your position as an Affordable Housing Maintenance Technician at FPI Management, you will be expected to use various maintenance tools and equipment to perform your tasks effectively. This includes hand tools for general maintenance, plumbing, electrical repair, HVAC systems, and more. While certain tools will be provided, you may be required to maintain and provide your own essential hand tools. Familiarity with safety standards and proper handling of equipment will also be pivotal for your success in this role.

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Common Interview Questions for Affordable Housing Maintenance Technician (REF8621L)
Can you describe your maintenance experience relevant to the Affordable Housing Maintenance Technician role?

When answering this question, be specific about your previous maintenance roles, what types of tasks you handled, and how those responsibilities align with the Affordable Housing Maintenance Technician position at FPI Management. Discuss particular skills, such as plumbing, electrical repairs, or HVAC maintenance, showcasing your technical knowledge and experience in residential environments.

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How do you prioritize tasks as an Affordable Housing Maintenance Technician?

Demonstrating effective prioritization is critical. Discuss your approach to assessing urgency based on resident needs and safety concerns, and how you may employ a checklist or maintenance tracking system to manage your workload efficiently. Mention your ability to communicate with team members and management regarding prioritization needs as well.

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What steps do you take to ensure compliance with safety and maintenance regulations?

Begin by mentioning your understanding of local and federal safety regulations, along with specific compliance standards like NSPIRE or MOR. Share your experience in conducting regular inspections, keeping accurate records, and the importance of ongoing training to remain informed and compliant. Providing examples of how you've maintained safety standards in past roles would also support your answer.

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Describe a time when you resolved a difficult maintenance issue.

Utilize the STAR method—Situation, Task, Action, Result—to articulate a specific experience. Detail the challenge you faced, the approach you took to address it, and the successful outcome. Highlighting problem-solving skills and a customer-focused mindset will be valuable here.

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How do you handle on-call emergency maintenance situations?

Address how you would respond quickly and effectively to on-call emergencies, emphasizing your ability to stay calm under pressure. You might also discuss previous experiences that led you to develop effective troubleshooting skills and the importance of thorough documentation following any on-call incidents.

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What strategies do you use for effective communication with residents and team members?

Emphasize your interpersonal skills, the value of actively listening, and how you ensure clear and timely communication. Discuss strategies like maintaining a positive demeanor, using appropriate channels for communication, and being approachable, which help in fostering strong relationships with residents and colleagues.

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What techniques do you use for keeping records of maintenance requests and actions taken?

Highlight your organizational abilities and any experience with maintenance management software or tracking systems. Explain your method for documenting maintenance requests and ensuring follow-ups, which is vital for maintaining compliance and ensuring resident satisfaction.

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How do you stay informed about new maintenance technologies or methods?

Share your commitment to professional growth within the maintenance field. Discuss how you keep updated through trade publications, attending workshops, or online courses on the latest techniques and technologies, particularly those relevant to residential property management.

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What do you believe is the most important quality for an Affordable Housing Maintenance Technician?

Discuss qualities such as reliability, technical proficiency, approachability, and a strong commitment to customer service as essential traits for success in this role. Providing examples of how you embody these qualities will strengthen your response.

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How would you handle a situation where a resident is unhappy with a maintenance job you've completed?

Show your focus on customer satisfaction by expressing how you would listen to their concerns, assess the issue thoroughly, and take necessary steps to rectify their dissatisfaction. Emphasize the importance of clear communication and commitment to resolving complaints quickly.

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FPI Management is a real estate firm that provides property management services, marketing services, lease-up, and on-going operation of newly constructed apartment communities. It was founded in 1968 and is based in Folsom, California.

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Full-time, on-site
DATE POSTED
March 23, 2025

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