Key Account Executive - job 1 of 2

As a Key Account Executive at VusionGroup, your primary responsibilities include actively prospecting potential key account clients, managing and developing relationships with existing Tier 1 accounts, and collaborating with internal teams to create commercial proposals. You will also participate in events and trade shows, work towards achieving sales objectives, and regularly update CRM tools with your activities and insights regarding competitors.

To be successful as a Key Account Executive at VusionGroup, candidates should have 4-5 years of experience in a similar sales role, with a strong performance orientation. A background in selling complex technical hardware and software solutions in a B2B environment is essential. Proficiency in English and German is mandatory, and additional language skills are considered a plus.

VusionGroup is committed to the professional development of its employees, offering various e-learning opportunities, workshops, and potential global mobility. As a Key Account Executive, you will have access to these resources to enhance your skills and advance in your career.

The work culture at VusionGroup is dynamic and collaborative. As a Key Account Executive, you will be part of a globally distributed team that values innovation, safety, and respect. The environment is fast-paced and ambitious, promoting creativity and teamwork as essential components of success.

VusionGroup stands out as an attractive employer due to its commitment to innovation in retail technology, competitive compensation packages, flexible hybrid work schedules, and a supportive atmosphere focused on employee well-being. Joining us means you’ll contribute to meaningful projects while being valued for your contributions.

When answering this question, focus on specific examples from your previous roles where you successfully managed key accounts. Discuss the strategies you employed to build and maintain relationships, handle challenges, and achieve sales targets. Highlight your understanding of the B2B sales cycle and how it differs from B2C.

Explain your method for prioritizing accounts based on factors like potential revenue, relationship strength, and alignment with company goals. Discuss tools and techniques you use to manage your sales pipeline, such as CRM software, and emphasize your proactive approach to tracking opportunities and follow-ups.

Choose an example where you effectively negotiated terms with a client. Outline your preparation, the negotiation process, and how you reached a win-win solution. Emphasize the importance of listening to the client's needs while advocating for your company's objectives.

Discuss your approach to understanding customer needs through active listening, asking probing questions, and identifying pain points. Highlight how you tailor solutions that align with their specific requirements and how this contributes to building trust and long-term relationships.

Emphasize your technique for addressing objections by staying calm, listening actively, and ensuring the client feels heard. Discuss your approach to providing clear, fact-based counterarguments and how you turn objections into opportunities for further discussion.

Talk about how you utilize data and metrics to assess your performance, refine your strategies, and make informed decisions. Provide examples of specific metrics you track, such as conversion rates, and how you use them to improve efficiency and effectiveness in your sales activities.

Share a compelling story where you addressed a client's concerns head-on, which led to improved satisfaction. Highlight your problem-solving skills, how you communicated effectively, and any subsequent actions you took to ensure a positive outcome.

Elaborate on your strategies for networking, attending industry events, and leveraging existing connections to foster relationships at all levels within client organizations.

To answer this, outline your knowledge of current trends in retail technology, such as IoT, big data, and AI. Discuss their potential impact on efficiency and customer experience, and how you can position your solutions to help clients leverage these advancements for their benefit.

Convey your enthusiasm for VusionGroup’s mission and innovative approach in the retail sector. Highlight how your skills and experiences align with their goals and values. Be sure to express why you believe in their vision and how you can contribute to their success.