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Customer Success SEM Associate

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Frequence is the only end-to-end platform for media companies and agencies to grow and automate their advertising sales and operations while integrating owned and operated media. Through its full-stack proposal, workflow, and campaign-management software, Frequence drives revenue with best-in-class tools to sell, optimize, and report omnichannel advertising campaigns.

Frequence is a Madhive Company. Madhive is the leading independent and fully customizable operating system built to help local media organizations build profitable, differentiated, and efficient businesses.

Learn more about how Madhive and Frequence work together here.

As a Client Success SEM Associate, you will play a crucial role in developing, implementing, and managing the overall SEM strategy to drive online traffic and achieve our partner’s SEM goals. This role requires a deep understanding of search engine algorithms, keyword research, bid management, and performance analysis.

We find this position interesting because you will use your knowledge of SEM to drive measurable results for our partner's SEM campaigns. You will use your creativity and analytical skills to help scale our partner’s SEM campaigns. You’ll gain opportunities to develop your SEM experience across multiple industries and varied campaign budget sizes.

What You Will Do:

Assist in planning, developing, and implementing SEM strategies
Partner closely with the SEM operations team to ensure the successful execution of campaigns
Pinpoint and communicate actionable SEM insights that improve ROI
Troubleshoot underperforming campaigns to identify areas of opportunity
Monitor SEM KPIs such as CPC, CTR, and conversions
Recommend new keywords or ad copy to improve performance
Suggest improvements for process and productivity optimizations
Help come up with streamlined processes for cross-team collaboration

Who You Are:

3-5 years of hands-on agency experience with planning and implementing successful SEM campaigns across a vast range of industry verticals
Up-to-date knowledge of the latest industry trends in SEM
Knowledge of Google Tag Manager
Current Google Ads certification
This position requires candidates to be located in EST or CST
Bachelor's degree in Business, Marketing, or another quantitative field
Ability to analyze data and provide evidence-based recommendations

Nice to Have:

Experience with Google Analytics
Good time-management skills
Great interpersonal and communication skills
Critical thinking and problem-solving skills

The approximate compensation range for this position is $50,000-$60,000. The actual offer, reflecting the total compensation package and benefits, will be determined by a number of factors including the applicant's experience, knowledge, skills, and abilities, as well as internal equity among our team.

#LI-remote

Why Frequence?

Frequence is a dynamic, diverse, innovative, and friendly place to work. We embrace our differences and believe they fuel our creativity. We come from varied backgrounds and think that’s important. Whether it’s taking ideas from previous lives and applying them in different ways or creating something completely new, we are all trail-blazing team players who think big and want to make an impact.

We are committed to cultivating a culture of inclusion and collaboration. We welcome diversity in education, culture, opinions, race, ethnicity, gender identity, veteran status, religion, disability, sexual orientation, and beliefs.

Please be advised that we will NOT be using third-party recruiting agencies for this search.

Frequence Glassdoor Company Review

4.3

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CEO of Frequence

Tom Cheli

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Average salary estimate

$55000 / YEARLY (est.)

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$50000K

$60000K

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What You Should Know About Customer Success SEM Associate, Frequence

At Frequence, we're on a mission to redefine advertising for media companies and agencies, and we're looking for a passionate Customer Success SEM Associate to join our dynamic team! In this role, you'll play a pivotal part in crafting and managing our SEM strategy to elevate our partners' advertising campaigns. With 3-5 years of hands-on agency experience, you'll leverage your expertise in search engine algorithms, keyword research, and performance analysis to drive online traffic and help our partners achieve their SEM goals. Your analytical mindset and creativity will shine as you troubleshoot campaigns, monitor key performance indicators, and provide actionable insights to enhance ROI. Collaboration is key, as you'll work closely with the SEM operations team to ensure campaigns run seamlessly. We're looking for someone who is up-to-date with the latest SEM trends and has strong communication skills to recommend new keywords and optimize ad copy. If you’re eager to dive into a variety of industries and budgets while using your SEM knowledge to deliver measurable results, Frequence is the place for you. Join us and become part of a team that thrives on innovation and inclusivity, where your unique insights are valued and can make a real impact!

Frequently Asked Questions (FAQs) for Customer Success SEM Associate Role at Frequence

What are the responsibilities of a Customer Success SEM Associate at Frequence?

A Customer Success SEM Associate at Frequence is responsible for planning and implementing SEM strategies, managing campaign execution, analyzing key performance indicators, and providing actionable insights to improve ROI. You'll also be working closely with SEM operations teams to troubleshoot campaigns and suggest optimizations to enhance efficiency.