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Clinical Research Interface Coordinator

Company Description

Genomics England partners with the NHS to provide whole genome sequencing diagnostics. We also equip researchers to find the causes of disease and develop new treatments – with patients and participants at the heart of it all.

Our mission is to continue refining, scaling, and evolving our ability to enable others to deliver genomic healthcare and conduct genomic research.

We are accelerating our impact and working with patients, doctors, scientists, government and industry to improve genomic testing, and help researchers access the health data and technology they need to make new medical discoveries and create more effective, targeted medicines for everybody.

Job Description

As a Clinical Research Interface Coordinator, you will facilitate the daily operations of the diagnostic discovery pathway, ensuring the seamless return of researcher-identified potential diagnoses to the NHS. You will also foster clinical collaboration, serving as a key liaison to strengthen partnerships between researchers and clinicians.

You will work with members of the clinical team, bioinformatics team, system developers and external professionals to provide optimal end-to-end support for these workflows and assist in streamlining processes at the clinical-research interface having sought feedback both internally and from external stakeholders. 

Additionally, you will be responsible for following up on reported variants and collaborations to verify their outcomes. You will work collaboratively with the Data Protection, Information Governance, Ethics and other teams to evolve Genomics England's policies and processes, providing essential support to the research environment squads as they update, improve and enhance Genomics England's research environments.   

Skills and experience for success:

  • A confident, empathetic self-starter with excellent communication skills and a collaborative mindset.  
  • Strong analytical skills and keen attention to detail, ensuring accuracy in clinical research data.  
  • Proficiency with clinical research interfaces, including Excel and Microsoft tools.  
  • Ability to work effectively with multiple stakeholders in a dynamic, fast-paced environment.
  • Experience in a clinical data setting, handling sensitive healthcare data.

Qualifications

Science or healthcare-related qualification at degree level or equivalent experience and ideally an understanding and/or experience of the NHS ecosystem. 

Additional Information

Salary from £36,500

Being an integral part of such a meaningful mission is extremely rewarding in itself, but in order to support our people, we’re continually improving our benefits package. We pride ourselves on investing in our people and supporting them to achieve their career goals, as well as offering a benefits package including: 

  • Generous Leave: 30 days’ holiday plus bank holidays, additional leave for long service, and the option to apply for up to 30 days of remote working abroad annually (approval required).
  • Family-Friendly: Blended working arrangements, flexible working, enhanced maternity, paternity and shared parental leave benefits.
  • Pension & Financial: Defined contribution pension (Genomics England double-matches up to 10%, however you can contribute more if you wish), Life Assurance (3x salary), and a Give As You Earn scheme.
  • Learning & Development: Individual learning budgets, support for training and certifications, and reimbursement for one annual professional subscription (approval required).
  • Recognition & Rewards: Employee recognition programme and referral scheme.
  • Health & Wellbeing: Subsidised gym membership, a free Headspace account, and access to an Employee Assistance Programme, eye tests, flu jabs.

Equal opportunities and our commitment to a diverse and inclusive workplace 

Genomics England is actively committed to providing and supporting an inclusive environment that promotes equity, diversity and inclusion best practice both within our community and in any other area where we have influence. We are proud of our diverse community where everyone can come to work and feel welcomed and treated with respect regardless of any disability, ethnicity, gender, gender identity, religion, sexual orientation, or social background. 

Genomics England’s policies of non-discrimination and equity and will be applied fairly to all people, regardless of age, disability, gender identity or reassignment, marital or civil partnership status, being pregnant or recently becoming a parent, race, religion or beliefs, sex or sexual orientation, length of service, whether full or part-time or employed under a permanent or a fixed-term contract or any other relevant factor.  

Genomics England does not tolerate any form of discrimination, harassment, victimisation or bullying at work. Such behaviour is contrary to our virtues, undermines our mission and core values and diminishes the dignity, respect and integrity of all parties.  Our People policies outline our commitment to inclusivity. 

We aim to remove barriers in our recruitment processes and to be flexible with our interview processes. Should you require any adjustments that may help you to fully participate in the recruitment process, we encourage you to discuss this with us. 

Blended working model

Genomics England operates a blended working model as we know our people appreciate the flexibility that hybrid working can bring. We expect most people to come into the office a minimum of 2 times each month. However, this will vary according to role and will be agreed with your team leader. There is no expectation that people will return to the office full time unless they want to, however, some of our roles require full time on site attendance e.g., lab teams, reception team. 

Our teams and squads have, and will continue to reflect on what works best for them to work together successfully and have the freedom to design working patterns to suit, beyond the minimum. Our office locations are: Canary Wharf, Cambridge and Leeds.

Onboarding background checks

As part of our recruitment process, all successful candidates are subject to a Standard Disclosure and Barring Service (DBS) check.  We therefore require applicants to disclose any previous offences at point of application, as some unspent convictions may mean we are unable to proceed with your application due to the nature of our work in healthcare. 

Average salary estimate

$46500 / YEARLY (est.)
min
max
$46500K
$46500K

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What You Should Know About Clinical Research Interface Coordinator , Genomics England

Join Genomics England as a Clinical Research Interface Coordinator and step into a pivotal role in the world of genomic healthcare. In this position based in London, UK, you will support the daily operations of the diagnostic discovery pathway, ensuring that insights from researchers translate seamlessly back to the NHS. Your mission will be to enhance clinical collaboration, acting as a vital bridge between researchers and clinicians to foster successful partnerships. Collaborate with talented members from our clinical team, bioinformatics group, and experienced system developers to streamline workflows at the intersection of clinical and research efforts. You’ll have the opportunity to interact with various stakeholders, utilizing your strong analytical skills to ensure that clinical research data is accurate and reliable. If you have a science or healthcare-related degree and possess a dynamic mindset that thrives in fast-paced environments, this could be the perfect fit for you. Your efforts will contribute to evolving Genomics England's practices and policies while you gain invaluable experience in a mission-driven organization dedicated to improving healthcare outcomes for all. With a starting salary from £36,500, we also offer a robust benefits package and a supportive work environment that encourages your career growth and well-being. Embrace the journey of transforming genomic research into practical medical solutions and be part of a diverse community where every contribution is appreciated.

Frequently Asked Questions (FAQs) for Clinical Research Interface Coordinator Role at Genomics England
What are the main responsibilities of a Clinical Research Interface Coordinator at Genomics England?

As a Clinical Research Interface Coordinator at Genomics England, your primary duties will involve facilitating daily operations within the diagnostic discovery pathway and ensuring that potential diagnoses identified by researchers get efficiently communicated back to the NHS. You'll serve as a liaison between clinicians and researchers, assembling feedback to improve workflows, verifying reported outcomes, and collaborating with various teams, including Data Protection and Ethics, to enhance genomic healthcare practices.

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What qualifications are required for the Clinical Research Interface Coordinator position at Genomics England?

To join Genomics England as a Clinical Research Interface Coordinator, candidates should ideally hold a degree in a science or healthcare-related field, or possess equivalent experience. Familiarity with the NHS ecosystem and proficiency in clinical research interfaces, Excel, and Microsoft tools is preferred. Additionally, strong analytical skills and the ability to work with sensitive healthcare data are crucial for success in this role.

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How does Genomics England support career development for Clinical Research Interface Coordinators?

Genomics England is committed to investing in the professional growth of its employees, including Clinical Research Interface Coordinators. The company offers individual learning budgets, support for training and certifications, and reimbursement for an annual professional subscription, empowering employees to further their expertise and enhance their career trajectories.

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What is the work environment like for Clinical Research Interface Coordinators at Genomics England?

Working as a Clinical Research Interface Coordinator at Genomics England means being part of a dynamic and collaborative environment. The company promotes a blended working model, encouraging flexibility with options for remote working. You'll engage with a diverse team of professionals dedicated to advancing genomic healthcare, fostering a culture of respect and inclusion.

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What benefits does Genomics England offer to Clinical Research Interface Coordinators?

Genomics England provides an attractive benefits package for Clinical Research Interface Coordinators, starting with a competitive salary from £36,500. Additional perks include generous leave policies, family-friendly working arrangements, a strong pension scheme, learning and development opportunities, health and well-being programs, and a supportive inclusive culture, ensuring employees feel valued and motivated.

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Common Interview Questions for Clinical Research Interface Coordinator
Can you describe your experience with clinical research and how it relates to the Clinical Research Interface Coordinator role?

In your response, focus on any relevant experience you have in clinical research settings. Highlight specific projects, your role in facilitating research or data management, and how those experiences will benefit your work as a Clinical Research Interface Coordinator at Genomics England.

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How do you handle communication between diverse stakeholders, such as researchers and clinicians?

Provide examples of your communication strategies, emphasizing the importance of clarity, empathy, and active listening. Discuss how you've navigated different perspectives to foster collaboration, aligning the needs of both researchers and clinicians in past roles.

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What analytical tools or software are you proficient in, and how have you used them in your previous work?

Mention specific analytical tools you've worked with, especially if they relate to clinical research. Explain how these tools helped improve accuracy in data handling and decision-making processes, leading to successful outcomes in previous projects.

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Can you provide an example of a challenging situation you faced in a research environment and how you resolved it?

Share a concrete example that demonstrates your problem-solving skills. Describe the challenge, your analytical approach to finding a solution, and the positive impact of your resolution on the team or project.

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How do you prioritize your tasks when dealing with multiple stakeholders and projects?

Discuss your methods for effective task management, such as using organizational tools or frameworks like prioritization matrices. Explain how you ensure that all stakeholders' needs are met while maintaining project timelines.

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What do you understand about the role of ethics in clinical research?

Outline your knowledge of ethical guidelines and regulations governing clinical research. Emphasize your commitment to maintaining patient confidentiality and integrity in research processes, aligning with Genomics England's values.

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How would you ensure that feedback from stakeholders is effectively incorporated into the research process?

Explain your approach to gathering feedback and implementing changes. Highlight your ability to listen actively and how you facilitate discussions that invite contributions from various stakeholders to drive improvement.

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What motivates you to work in the field of genomic healthcare?

Share your passion for genomic healthcare, possibly citing personal experiences, academic interests, or professional inspirations that ignited your enthusiasm for this growing field and how it aligns with your career goals.

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How do you maintain accuracy and attention to detail in clinical research data handling?

Discuss specific strategies you use to ensure data accuracy, such as double-checking information, using validation tools, and piloting systems to prevent errors. Emphasize your understanding of how precision impacts healthcare outcomes.

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What is your understanding of the NHS ecosystem, and how will it benefit your role as a Clinical Research Interface Coordinator?

Demonstrate your knowledge of the NHS's structure, processes, and the challenges it faces. Discuss how this understanding can enhance your ability to bridge the gap between clinical practice and research at Genomics England.

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Founded in 2013, Genomics England is a company that specializes in providing genomic healthcare focusing on research, and genomic medicine. Genomics England is located in the United Kingdom.

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DATE POSTED
March 21, 2025

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