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Operations Administrator, Department of Theology and Religious Studies - Georgetown University College of Arts & Sciences

Georgetown University comprises two unique campuses in the nation’s capital. With the Hilltop Campus located in the heart of the historic Georgetown neighborhood, and the Capitol Campus, just minutes from the U.S. Capitol and U.S. Supreme Court, Georgetown University offers rigorous academic programs, a global perspective, and unparalleled opportunities to engage with Washington, D.C. Our community is a close-knit group of remarkable individuals driven by intellectual inquiry, a commitment to social justice, and a shared dedication to making a difference in the world.

Requirements

The Georgetown University College of Arts & Sciences experience is marked by intellectual vitality, a global outlook, and dedication to service. In the Jesuit tradition of cura personalis, the Georgetown University College of Arts & Sciences strives to provide its students with a multifaceted liberal arts education—an education of the whole person. Our exceptional students and world-class faculty are the heart and soul of the university.

The Operations Administrator (OA) serves as the primary office, academic, and events administrator for a portfolio of designated departments in the College of Arts & Sciences at Georgetown University. The OA is responsible for overseeing and executing the office and administrative functions essential for the successful day-to-day operations of the department.  Additionally, the OA serves as the first line of assistance and support for the department's faculty, students, visitors, and other stakeholders, regarding administrative processes. The OA also serves as the key representative and  liaison for the department on administrative matters when interacting with a number of campus and university partner offices.

Duties include but are not limited to:

  • Holistic management of the physical office space(s), and associated administrative functions of the Department.

  • Workforce planning, recruitment and supervision of clerical student employees to support the department.

  • In collaboration with the Department Chair and/or Director of Undergraduate Studies, manage the course and classroom scheduling process in preparation for each academic term.

  • Provide end-to-end support for department-wide events, and, in consultation with school and departmental leadership, may provide such support for conferences or events organized by specific faculty members.

  • Manage website and social media content, in partnership with the College’s internal communications team, as well as for technology management, in collaboration with the University’s IT department.

Work Interactions

The OA reports directly to the Department Administrator (DA) who supports the Department.  Additionally, the OA maintains  a dotted line reporting relationship to the Chair of the Department, who collaborates with the DA to establish  expectations and priorities for the OA’s support of the unit, assess success, and work to resolve any performance related issues.  In addition to this reporting relationship, the OA works directly with the DA (who oversees the department’s financial and human capital management related matters) to accomplish many tasks.  The OA communicates and collaborates daily with the department’s faculty,  relevant staff  and students.  The OA is also responsible for liaising with various stakeholders regarding the department’s administrative needs and purposes, both internal and external of Georgetown University.

Requirements and Qualifications

  • High School Diploma and 5+ years of administrative experience required, or equivalent combination of education and relevant experience, preferably within a higher education or other non-profit environment

  • Strong written and verbal communication skills

  • Ability to work both independently and collaboratively

  • Ability to learn quickly with resourcefulness highly valued

  • Working knowledge of CourseLeaf, Cognos, and/or Workday is preferred

  •  Experience in website management and social media platforms is also preferred

Preferred Requirements and Qualifications

  • Bachelor’s degree

Work Mode Designation

This position has been designated as On Campus. Please note that work mode designations are regularly reviewed in order to meet the evolving needs of the University.  Such review may necessitate a change to a position’s mode of work designation. Complete details about Georgetown University’s mode of work designations for staff positions can be found on the Department of Human Resources website: https://hr.georgetown.edu/mode-of-work-designation.

Pay Range:

The projected salary or hourly pay range for this position which represents the full range of anticipated compensation is:

$21.16 - $35.29

Compensation is determined by a number of factors including, but not limited to, the candidate’s individual qualifications, experience, education, skills, and certifications, as well as the University’s business needs and external factors.

Current Georgetown Employees:

If you currently work at Georgetown University, please exit this website and login to GMS (gms.georgetown.edu) using your Net ID and password. Then select the Career worklet on your GMS Home dashboard to view Jobs at Georgetown.

Submission Guidelines:

Please note that in order to be considered an applicant for any position at Georgetown University you must submit a resume for each position of interest for which you believe you are qualified. Documents are not kept on file for future positions.

Need Assistance:

If you are a qualified individual with a disability and need a reasonable accommodation for any part of the application and hiring process, please click here for more information, or contact the Office of Institutional Diversity, Equity, and Affirmative Action (IDEAA) at 202-687-4798 or ideaa@georgetown.edu.

Need some assistance with the application process? Please call 202-687-2500. For more information about the suite of benefits, professional development and community involvement opportunities that make up Georgetown's commitment to its employees, please visit the Georgetown Works website.

EEO Statement:

Georgetown University is an Equal Opportunity/Affirmative Action Employer fully dedicated to achieving a diverse faculty and staff.  All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, color, religion, national origin, age, sex (including pregnancy, gender identity and expression, and sexual orientation), disability status, protected veteran status, or any other characteristic protected by law.

Benefits:

Georgetown University offers a comprehensive and competitive benefit package that includes medical, dental, vision, disability and life insurance, retirement savings, tuition assistance, work-life balance benefits, employee discounts and an array of voluntary insurance options. You can learn more about benefits and eligibility on the Department of Human Resources website.

Average salary estimate

$58700 / YEARLY (est.)
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$44000K
$73400K

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What You Should Know About Operations Administrator, Department of Theology and Religious Studies - Georgetown University College of Arts & Sciences, Georgetown University

Are you looking for a dynamic role that allows you to be at the heart of the action? As the Operations Administrator for the Department of Theology and Religious Studies at Georgetown University College of Arts & Sciences, you'll play a vital role in supporting our close-knit community that's dedicated to social justice and intellectual inquiry. Based on the beautiful Main Campus, you’ll manage daily administrative functions and provide essential support for faculty, students, and visitors. Your responsibilities will include overseeing office space management, guiding course scheduling, and playing a key part in department-wide events. If you have a knack for communication and a resourceful mindset, this role allows you to thrive both independently and collaboratively. Your tasks will also involve managing website content and liaising with various campus offices, making your day-to-day work both varied and impactful. With a high school diploma and at least five years of administrative experience under your belt, or a relevant combination of education and experience, you're set to embark on an exciting journey with us. We're looking for someone who not only brings strong organizational skills but also embodies the Jesuit tradition of care for the whole person. Join us at Georgetown University and contribute to shaping the lives of our exceptional students and faculty!

Frequently Asked Questions (FAQs) for Operations Administrator, Department of Theology and Religious Studies - Georgetown University College of Arts & Sciences Role at Georgetown University
What are the responsibilities of the Operations Administrator at Georgetown University College of Arts & Sciences?

The Operations Administrator at Georgetown University College of Arts & Sciences is responsible for managing the day-to-day administrative functions within the Department of Theology and Religious Studies. This includes overseeing the physical office spaces, managing recruitment and supervision of student employees, coordinating course and classroom scheduling, and providing end-to-end support for departmental events. Furthermore, they act as a liaison for administrative matters with various campus and external stakeholders.

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What qualifications are needed to become an Operations Administrator at Georgetown University?

To become an Operations Administrator at Georgetown University, a high school diploma is required alongside 5+ years of administrative experience, preferably in a higher education environment. Additionally, candidates should possess strong written and verbal communication skills, a resourceful mindset, and a willingness to learn quickly. Preferred qualifications include a bachelor’s degree and familiarity with CourseLeaf, Cognos, and social media platforms.

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How does the Operations Administrator contribute to department-wide events at Georgetown University's theology department?

The Operations Administrator plays a crucial role in organizing and managing department-wide events at Georgetown University's theology department. They are responsible for overseeing all aspects of event planning, coordinating logistics, and working in consultation with faculty and leadership to ensure that events run smoothly and effectively, enhancing the overall experience for both participants and attendees.

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What type of work environment can an Operations Administrator expect at Georgetown University?

As an Operations Administrator at Georgetown University, you can expect a collaborative and intellectually vibrant work environment. This role is grounded in the Jesuit tradition of cura personalis, which emphasizes care for the whole person. You will interact daily with faculty, students, and other stakeholders, allowing for strong community engagement and support within a dynamic university setting.

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What is the salary range for the Operations Administrator role at Georgetown University?

The salary range for the Operations Administrator position at Georgetown University is projected between $21.16 and $35.29 per hour. The final compensation may vary based on individual qualifications, experience, and education, reflecting the university’s commitment to fair and equitable pay practices.

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Common Interview Questions for Operations Administrator, Department of Theology and Religious Studies - Georgetown University College of Arts & Sciences
Can you describe your experience with managing office operations?

When answering this question, highlight your specific experience with office administration, including examples of how you've managed day-to-day operations, handled scheduling, and supported a team. Discuss any relevant tools or systems you've used to enhance efficiency.

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How do you prioritize tasks in a fast-paced environment?

Provide examples of how you set priorities based on urgency and importance. You might discuss a method you use, like the Eisenhower Box, or describe a situation where your prioritization led to successful outcomes in your previous roles.

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What experience do you have with event planning?

Detail any event planning experience you possess, focusing on specific events you managed, your role in the planning process, and the outcomes. Be prepared to discuss challenges you faced and how you resolved them to ensure successful events.

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How do you handle communication with different stakeholders?

Discuss your approach to communication, emphasizing adaptability to various audiences. Provide examples of how you’ve effectively interacted with faculty, students, and external partners, ensuring that all parties have the information they need.

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What strategies do you use to manage and motivate student employees?

Outline your strategies for guiding and motivating student workers, emphasizing communication styles, goal-setting, and providing feedback. Share a specific story of a successful mentorship or management experience in your past roles.

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Describe a time when you had to solve a problem quickly.

Select a concrete example that illustrates your problem-solving skills. Detail the situation, the actions you took, and the outcome, showcasing your ability to remain calm and effective under pressure.

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What is your experience with administrative software or tools?

Talk about your proficiency with relevant administrative software, such as CourseLeaf or Workday. Share specific tasks you've accomplished using these tools and how they helped improve operational efficiency.

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How do you manage stress and maintain a work-life balance?

Discuss personal strategies you employ to manage stress, such as prioritizing tasks or taking regular breaks. Highlight the importance of work-life balance and how it has enhanced your productivity and job satisfaction.

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Why do you want to work as an Operations Administrator at Georgetown University?

Express your interest in the university's mission and values, emphasizing how they align with your own personal or professional philosophy. Share specific reasons why you feel passionate about contributing to the Department of Theology and Religious Studies.

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What are your long-term goals as an Operations Administrator?

Articulate your long-term goals and how they relate to growth within the role and contributing to the department’s mission. Emphasize your desire to develop skills and further support the educational and administrative goals of Georgetown University.

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Founded in 1789 by John Carroll, the nation's first Catholic bishop, Georgetown University is the oldest Catholic university in the US. Its more than 16,000 students (about half are undergraduates) are instructed by some 2,000 faculty members (ful...

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DATE POSTED
March 31, 2025

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