Marqeta is seeking an experienced Incident Manager to improve incident handling for their fintech platform. The role focuses on incident communication, management, and cross-functional collaboration.
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Skills
Incident management
Process automation
Technical communication
Problem-solving
Organizational skills
Responsibilities
Lead incident communication efforts
Coordinate incident response efforts
Drive continuous improvement initiatives
Collaborate with engineering teams to prioritize incidents
Maintain incident-related documentation
Education
Bachelor's degree or 5+ years of relevant experience
Benefits
Multiple health insurance options
Flexible time off
Retirement savings program with company contribution
Equity in a publicly-traded company
Annual development dollars
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