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Sr. Home Loan Officer - Business Development

Job Details

Level:    Senior
Job Location:    Coeur d' Alene - Coeur d' Alene, ID
Position Type:    Full Time - Hourly
Education Level:    High School
Salary Range:    $45,760.00 - $350,000.00 Base+Commission/year

Description

Take a leap and join our team!

At Gesa, we believe in the power of our people. Coming from all walks of life, our team members’ individual stories and unique experiences are our most valuable asset. But it’s how we come together, igniting our collective compassion and commitment to empowering our communities, that makes us succeed. Because we know we go further when we go together.

Here you can join a team who is passionate about serving others, has a desire to do good, and shares a deep love of people. You can engage in meaningful work that impacts your community. You can challenge yourself and grow in your career. And, you can rest assured that your wellbeing and prosperity are our priority.

Get to know us:  About - Gesa Credit Union

 

Role Summary:

Under the direction of the Production Manager/Team Leader – Business Development (BD), the Sr. Home Loan Officer - BD generates leads, develops, and maintains referral relationships, and assists members with their mortgage lending needs.  The position is responsible for analyzing loan requests and making credit decisions based on the mortgage lending policy, originates real estate first mortgage loans for the credit union’s portfolio or for sale on the secondary market for existing members and for new members obtained through business development efforts and outside sales, and projects a professional image and maintains confidentiality with all member and sensitive data.

 

What You Will Be Doing:

  1. Meet the minimum established individual goals each month.
  2. Make in-person calls on real estate agents and brokers, financial advisors, builders, and other potential referral sources to develop borrower leads.  It is expected the Home Loan Officer will spend significant time out in market selling loan products and generating leads.
  3. Meet prospective clients at locations outside of Gesa as needed.
  4. Attend open houses and other industry events as needed.
  5. Home Loan Officers focused on business development will have office availability at a Gesa location, but the flexibility for significant time outside of the office generating business as needed.
  6. Perform the loan origination function in a thorough and complete manner. Adhere to Credit Union policies and procedures.
  7. Ensure that all approved loans comply with applicable regulations, established loan standards, and have zero errors.
  8. Maintain a professional, courteous, and friendly atmosphere for members and co-workers.
  9. Demonstrate a working knowledge of all mortgage products and rates, both within the Credit Union and from the industry overall.
  10. Troubleshoot and resolve member and internal inquiries in a timely, friendly, and accurate manner.
  11. Interview members for residential mortgage loans, and clearly explain financing and mortgage programs and their requirements.
  12. Inform members of results of preliminary financial analysis.
  13. Calculate loan estimates.
  14. Monitor status of loans; process loan in a timely manner.
  15. Must understand and perform Bank Secrecy Act (BSA) functions as applicable to job responsibilities.
  16. Attend Credit Union training sessions, conferences, and seminars as approved by supervisor. Maintain awareness of policies and regulations related to duties and responsibilities.
  17. Build positive relationships with real estate agents and members of the community to increase production of loan sales.
  18. Promptly report areas and actions of concern to supervisor as actionable.
  19. Display mutual respect, trust, and dignity, acting in the best interest of the Credit Union. Lead by example by always displaying solid ethics and integrity.
  20. Control risk and perform duties in a safe and sound manner.
  21. Maintain and protect all sensitive data utilizing the highest standard of confidentiality and professionalism. Consistently display respect for all areas of diversity and levels of knowledge.

 

About You:

  1. Ability to multi-task on numerous projects simultaneously.
  2. Ability to effectively communicate in writing, in person and over the phone.
  3. Ability to make quality decisions in a timely manner with extreme attention to detail.
  4. Ability to work with minimal supervision.
  5. Ability to promote and maintain a productive work environment.

Qualifications


What You Will Need:

  1. Three to five years of similar or related experience; mortgage lending experience desired.
  2. High school diploma or equivalent completion of specialized course of study, training, and experience.
  3. Bachelors degree in Business Administration or Finance is preferred but not required.
  4. Obtain and maintain valid NMLS Mortgage Loan Originator Identification (MLO) Number.
  5. Extensive knowledge of conforming and non-conforming loans as defined by the secondary market desired.
  6. Experience with Desktop Underwriting or other lending-specific software desired.
  7. Experience in the development of new business through calling on the real estate community and membership in professional organizations, with a proven outside sales track record desired.
  8. Experience in loan origination consistent with FNMA guidelines, as well as FHA and VA loan originations desired.
  9. Proficiency with standard office equipment, lending software, spreadsheets, and word processing.
  10. Independent travel is required to achieve training and business objectives.
  11. A valid Driver’s License is required.

 

Our Team Member Value Proposition:

In exchange for bringing your talent to Gesa, here are a just a few of the benefits and perks we offer:

  • Competitive Pay
  • Medical, Dental, Vision, and Life Insurance
  • 20 days/year of Paid Time Off – Plus 10 Paid Holidays!
  • 401(k) Match
  • Incentive Program
  • Tuition Assistance and Student Loan Repayment
  • Commuter Benefits
  • Paid Time Off to Volunteer in the Community
  • Product discounts
  • Engaging Work Environment
  • Rewards and Recognition Programs

 

Salary Range:

$45,760.00 - $350,000.00 (Base/Commission) 

 

Get wise to what’s possible with a career at Gesa. Join us!

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact the HR Department at (509) 378-3100 or hrmail@gesa.com to request an accommodation.

Gesa Credit Union reserves the right to revise or change the job description as the need arises. This job description is not all inclusive of total job responsibilities nor does it constitute a written or implied contract of employment.

Selected candidate(s) must be able to pass a pre-employment credit/background check.

Gesa Credit Union is an Equal Opportunity Employer and strong advocate of workforce diversity. Race/Color/Gender/Sexual Orientation/Gender Identity/Religion/National Origin/Disability/Veteran.

Equal Employment Opportunity (gesa.com)

Average salary estimate

$197880 / YEARLY (est.)
min
max
$45760K
$350000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Sr. Home Loan Officer - Business Development, Gesa Credit Union

Are you ready to take your career to the next level as a Sr. Home Loan Officer - Business Development at Gesa Credit Union in the beautiful Coeur d'Alene, Idaho? Here, we believe in the passion and potential of our team, and we’re on the lookout for someone who can help elevate our mortgage lending services while building meaningful relationships. In this exciting position, you’ll generate leads and foster referral networks by connecting with real estate professionals, builders, and financial advisors. You’ll also play a critical role in assisting our members with their loan needs, analyzing requests, and making sound credit decisions in line with our lending policies. You can expect to thrive both in the office and by engaging with clients in the community, ensuring they receive the best service possible. With a competitive salary structure loaded with commission and the opportunity to make impactful decisions, this is your chance to grow in a warm and supportive environment focused on community impact. You’ll enjoy flexible work options while ensuring compliance with all necessary regulations and maintaining excellent standards of professionalism. If you want to join a team that values integrity, compassion, and hard work, then Gesa Credit Union is the place for you. Let's make a difference together!

Frequently Asked Questions (FAQs) for Sr. Home Loan Officer - Business Development Role at Gesa Credit Union
What are the responsibilities of a Sr. Home Loan Officer - Business Development at Gesa Credit Union?

As a Sr. Home Loan Officer - Business Development at Gesa Credit Union, your responsibilities include generating leads, developing referral relationships, assisting members with mortgage lending needs, analyzing loan requests, and originating real estate first mortgage loans. You’ll spend a significant amount of time outside of the office, meeting potential clients, and building a network within the community.

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What qualifications do I need to apply for the Sr. Home Loan Officer - Business Development position at Gesa?

To qualify for the Sr. Home Loan Officer - Business Development role at Gesa Credit Union, you should have three to five years of relevant experience in mortgage lending, a high school diploma, and preferably a bachelor’s degree in Business Administration or Finance. You’ll also need to obtain an NMLS Mortgage Loan Originator Identification Number.

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How does Gesa Credit Union support the professional development of its Sr. Home Loan Officers?

Gesa Credit Union is committed to the professional growth of its Sr. Home Loan Officers. The position includes access to training sessions, conferences, and seminars designed to enhance your knowledge and skills in mortgage products, lending practices, and compliance with industry regulations.

Join Rise to see the full answer
What kind of compensation can a Sr. Home Loan Officer - Business Development expect at Gesa?

The compensation for a Sr. Home Loan Officer - Business Development at Gesa Credit Union varies based on performance, with a salary range between $45,760 and $350,000 that combines base pay and commission. This structure is designed to reward your ability to meet and exceed production goals.

Join Rise to see the full answer
What is the work environment like for a Sr. Home Loan Officer - Business Development at Gesa Credit Union?

At Gesa Credit Union, the work environment for a Sr. Home Loan Officer - Business Development is engaging and team-oriented. You’ll find a supportive culture that emphasizes collaboration, community involvement, and professional integrity, making it an excellent place for those passionate about serving others.

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Common Interview Questions for Sr. Home Loan Officer - Business Development
Can you describe your experience in mortgage lending as a Sr. Home Loan Officer?

When discussing your experience, highlight specific roles and responsibilities related to mortgage lending, such as loan origination, compliance knowledge, and customer engagement. Discuss your familiarity with common loan products and how you’ve successfully closed loans in the past.

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How do you generate leads as a Sr. Home Loan Officer?

Focus on your strategies for lead generation, such as networking with real estate agents and attending industry events. Share specific examples of how your efforts led to successful referrals or new client acquisitions.

Join Rise to see the full answer
What do you think are the key qualities of a successful Home Loan Officer?

A successful Home Loan Officer should have strong communication skills, an in-depth understanding of mortgage products, and the ability to build lasting relationships. Discuss how you embody these qualities and provide examples of how they have contributed to your success.

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How do you handle challenging situations with clients?

Share a specific example of a challenging situation you faced with a client and how you resolved it. Highlight your problem-solving skills, patience, and ability to maintain a professional demeanor.

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Why do you want to work at Gesa Credit Union as a Sr. Home Loan Officer?

Express your admiration for Gesa’s commitment to community and team culture. Mention how the company’s values align with your personal beliefs and how you believe you can contribute to their mission.

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Can you explain the loan origination process?

Discuss the steps involved in the loan origination process, including assessing loan requests, gathering borrower documentation, and ensuring compliance with lending policies and regulations. Use this opportunity to demonstrate your thorough understanding of the process and your attention to detail.

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What techniques do you use to maintain relationships with real estate agents and referral sources?

Talk about your proactive approach to networking, how often you communicate with referral sources, and any events you attend to engage with them. Emphasize the importance of trust and mutual benefits in these relationships.

Join Rise to see the full answer
How do you stay updated on the latest trends and developments in mortgage lending?

Share the methods you use to stay informed, such as attending workshops, subscribing to industry publications, or participating in professional organizations. Highlight your commitment to ongoing learning in the mortgage lending field.

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What role does compliance play in your work as a Home Loan Officer?

Explain the significance of compliance in mortgage lending, including ensuring all loans meet regulatory requirements. Share how you’ve managed compliance in your previous roles and your methods for staying updated with changing regulations.

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How would you approach a situation where a loan isn’t going to be approved?

Discuss your approach to delivering difficult news to clients. Emphasize the importance of transparency, providing clear explanations, and suggesting alternative solutions or next steps for clients.

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From modest beginnings in 1953, our Credit Union was originally formed by members of General Electric Supervisor’s Association (GESA) in Richland, WA in order to help make much needed consumer loans. The first account receipts were held in a shoeb...

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March 30, 2025

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