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Quality Compliance Manager

Are you energized by a role that provides leadership for the quality assurance staff ensuring that quality objectives are met and site operations are in compliance with all applicable quality policies and procedures? If so, this Quality Compliance Manager could be a great opportunity to explore.

At GSK, we are hiring a Quality Compliance Manager who will be responsible for developing, planning, and executing QA compliance programs at Upper Merion Biopharm to meet applicable regulatory requirements and corporate quality goals.  This position requires an extensive working knowledge and understanding of cGMP regulations and industry trends, especially as they affect the biopharmaceutical industry.  This position also requires the ability to handle multiple projects and interface with individuals from various departments (internal and external) and at various levels. 

This role will provide YOU the opportunity to lead key activities to progress YOUR career, these responsibilities include some of the following…

  • Provides interpretation of regulatory quality and compliance requirements and ensures integration into site quality systems. Oversees site Regulatory Compliance team responsible for assessing regulatory impact and coordinating site efforts and evidence to assure all mandatory licenses and registrations (BLA’s/MAA’s) are kept current and in compliance with applicable requirements. 
  • Is accountable for the program for mapping and assessment of quality systems to identify compliance gaps, including management of the internal business monitoring and management monitoring audit programs.
  • Is responsible for the internal audit program, and oversees Inspection Readiness preparation and routine activities for GMP surveillance , pre-approval, and other regulatory inspections. 
  • Oversees management of document control and the routine development, updates, reviews, and approvals of cGMP documents to conform to QMS and health authority regulations.
  • Oversees the site Change Control system responsible for documenting and assessing impact of proposed technical changes.  Reviews and approves local changes and provides necessary impact assessments. 
  • Oversees management of 3rd Party Suppliers (Vendors) and Service Providers, including their selection, assessment/ audit, approval, control, oversight, and exit.  Additionally, oversee programs assessing impacts of changes to supplied materials and services, and where necessary issuing Vendor complaints.   
  • Accompanies or substitutes for the Site Quality Director and participates in aspects of external regulatory inspections at the site. Directly interface as a host with auditors during inspections.  Assists, when required, in the drafting of necessary correspondence with regulatory agencies, related to inspections or other GMP matters.  Coordinates site preparation and CAPA planning activities and issues Executive Summaries. Maintains files of documentation associated with past regulatory agency inspections.
  • Manages the Customer Complaint Program (including Adverse Findings).  Investigates the complaints, schedule testing to address issues, prepare responses and reports to appropriate departments the results.
  • Manages compliance activities including compilation of annual report/periodic quality review and Distribution Risk Assessments for all products manufactured at UM Biopharm.
  • Leads routine site Tier 1 Quality Council, to review the performance and effectiveness of quality systems, check they are operating as expected and identify risks and improvement opportunities. Ensures regular reporting of quality and performance metrics to affected groups and upper management.

 Why you?

Basic Qualifications:

We are looking for professionals with these required skills to achieve our goals:

  • Bachelors degree.
  • 7+ years pharmaceutical industry experience in either operations or quality assurance functions.
  • 3+ years prior experience leading teams.

Preferred Qualifications:

If you have the following characteristics, it would be a plus:

  • Bachelor’s of Science in Chemical or Biological Sciences is preferred.
  • Masters degree in quality or regulatory.
  • Bio-pharma experience.
  • Bulk drug substance experience.
  • Leading people within Quality Assurance.
  • Experience in highly regulated and complex environment, ability to effectively manage workload.
  • In-depth experience in quality systems, including validation, compliance, and running a high volume, rapid turnaround operation.
  • Strong technical understanding of industry and science practices related to the business.
  • Prior experience with leading significant improvement programs.
  • Fully versed in GMP’s, NIH Guidelines, FDA and other regulatory agency compliance requirements for validation and operations, and analytical and stability functions.
  • Strong interpersonal and leadership skills.  Solid team player able to function within team-based organization.
  • Strong verbal and written communication skills.
  • Able to interact with peers, subordinate and senior personnel in multidisciplinary environment including engineering, facility operations, validation, supply chain operations, production, QC, finance and EHS.
  • Able to prioritise and decide appropriate course of actions.  Effective at implementing decisions.
  • Excellent organization skills as well as effective verbal/written communication skills.

#LI-GSK

Please visit  GSK US Benefits Summary to learn more about the comprehensive benefits program GSK offers US employees.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

If you require an accommodation or other assistance to apply for a job at GSK, please contact the GSK Service Centre at 1-877-694-7547 (US Toll Free) or +1 801 567 5155 (outside US).

GSK is an Equal Opportunity Employer and, in the US, we adhere to Affirmative Action principles. This ensures that all qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

Important notice to Employment businesses/ Agencies

GSK does not accept referrals from employment businesses and/or employment agencies in respect of the vacancies posted on this site. All employment businesses/agencies are required to contact GSK's commercial and general procurement/human resources department to obtain prior written authorization before referring any candidates to GSK. The obtaining of prior written authorization is a condition precedent to any agreement (verbal or written) between the employment business/ agency and GSK. In the absence of such written authorization being obtained any actions undertaken by the employment business/agency shall be deemed to have been performed without the consent or contractual agreement of GSK. GSK shall therefore not be liable for any fees arising from such actions or any fees arising from any referrals by employment businesses/agencies in respect of the vacancies posted on this site.

Please note that if you are a US Licensed Healthcare Professional or Healthcare Professional as defined by the laws of the state issuing your license, GSK may be required to capture and report expenses GSK incurs, on your behalf, in the event you are afforded an interview for employment. This capture of applicable transfers of value is necessary to ensure GSK’s compliance to all federal and state US Transparency requirements. For more information, please visit the Centers for Medicare and Medicaid Services (CMS) website at https://openpaymentsdata.cms.gov/

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What You Should Know About Quality Compliance Manager, GSK

Are you ready to step into a leadership role that truly makes a difference in quality assurance? At GSK, we are on the lookout for a passionate Quality Compliance Manager to join our team in King of Prussia, Pennsylvania. In this exciting position, you’ll be at the forefront of developing, planning, and executing quality assurance compliance programs, ensuring we meet all regulatory requirements while delivering on our corporate quality goals. With over 7 years of experience in the pharmaceutical industry, including at least 3 years in a leadership capacity, you’ll leverage your extensive knowledge of cGMP regulations and industry trends to guide our regulatory compliance team through various challenges. You will interpret quality and compliance requirements, manage internal audits, and oversee inspections, ensuring our biopharmaceutical operations meet the highest standards. This isn’t just a job; it’s a chance to influence the quality systems in our plant, manage third-party suppliers, and lead our site Quality Council to foster continuous improvement. If you're someone who enjoys managing multiple projects and collaborating across departments and levels, this role at GSK is tailor-made for you. Join us as we aim to unite science and technology, improving health outcomes for millions while supporting your career growth. We believe in making GSK a place where individuals thrive, feel valued, and can grow professionally.

Frequently Asked Questions (FAQs) for Quality Compliance Manager Role at GSK
What does a Quality Compliance Manager at GSK in King of Prussia do?

As a Quality Compliance Manager at GSK in King of Prussia, your primary responsibility will involve leading the quality assurance staff to ensure compliance with regulatory policies and quality standards. You will develop and implement QA compliance programs, conduct internal audits, manage change control systems, and oversee inspections, ensuring that our biopharmaceutical operations maintain the highest quality levels.

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What qualifications are needed for the Quality Compliance Manager position at GSK?

To qualify for the Quality Compliance Manager role at GSK, candidates typically need a Bachelor's degree along with over 7 years of experience in the pharmaceutical industry, including at least 3 years in a leadership role. An advanced degree in quality or regulatory fields is preferred, as is experience in a highly regulated environment like biopharma and solid knowledge of cGMP regulations.

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What career growth opportunities are available for Quality Compliance Managers at GSK?

Quality Compliance Managers at GSK have significant opportunities for career growth. By leading key projects, participating in strategic decision-making, and engaging with multiple departments, you can enhance your leadership skills and subject matter expertise—opening doors for advancements to senior management positions within the organization.

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How does GSK support the continued education and training for its Quality Compliance Managers?

GSK is committed to employee development, offering various educational resources, training programs, and workshops specifically designed for quality assurance professionals. As a Quality Compliance Manager, you will have access to continuous learning programs that keep you informed about the latest industry trends and regulatory changes, ensuring your skills remain at the forefront of the biopharmaceutical field.

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What is the role of Quality Compliance Manager in ensuring compliance with regulatory agencies at GSK?

A Quality Compliance Manager at GSK plays a crucial role in interfacing with regulatory agencies during inspections and maintaining compliance with all regulatory standards. This involves managing audit programs, preparing for regulatory inspections, and ensuring all documentation and procedures adhere to cGMP and health authority regulations.

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Common Interview Questions for Quality Compliance Manager
What experience do you have with cGMP regulations as a Quality Compliance Manager?

To answer this effectively, highlight your specific experience working with cGMP regulations, detailing any past projects where you've applied these standards. Discuss how you ensured compliance within your team or organization and any improvements or audits you led that directly impacted quality assurance.

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How do you prioritize compliance projects in a fast-paced environment like GSK?

Explain your approach to managing multiple projects, focusing on how you assess urgency and impact. Discuss tools and techniques you use to stay organized, such as project management systems or regular team meetings, ensuring timely compliance deliverables.

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Can you provide an example of a time you led a team through a regulatory inspection?

Share a specific situation where you took the lead during a regulatory inspection. Describe your role in preparing the team and addressing findings, emphasizing your leadership and problem-solving skills along with the outcomes of the inspection.

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How do you stay updated on the latest regulatory changes in the biopharmaceutical industry?

Discuss your strategies for staying informed about regulatory updates, such as attending industry conferences, participating in webinars, subscribing to professional journals, or engaging in professional networks that focus on pharmaceutical compliance.

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What are your strategies for fostering collaboration between different departments?

Provide examples of how you have successfully collaborated between departments in previous roles. Mention specific communication practices, conflict resolution strategies, and team-building initiatives that promote trust and teamwork.

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What metrics do you believe are important for evaluating quality systems?

Detail the metrics you consider essential for assessing quality systems, such as deviation rates, inspection results, compliance scores, and audit findings. Explain why these metrics matter and how they can guide continual improvement in a quality-focused organization like GSK.

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How do you approach training staff on compliance practices?

Outline your approach to training by mentioning specific techniques you use, such as interactive workshops, e-learning modules, or one-on-one coaching. Emphasize how you tailor training to meet varying levels of understanding among team members.

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What would you do if you identified a compliance gap in the quality system?

Discuss a proactive approach where you first assess the gap's impact, gather your team for input, and then outline a corrective action plan that includes timelines and accountability. Stress the importance of transparency and communication throughout the process.

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How can you lead a Quality Council effectively?

Explain how you envision leading a Quality Council by setting clear agendas, facilitating open discussions, and tracking follow-up actions. Highlight how you plan to encourage participation and harness diverse viewpoints to drive quality improvements.

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Why is leadership important in a Quality Compliance Manager role?

Discuss the critical role leadership plays in fostering a culture of compliance and excellence. Mention how your leadership can impact team motivation, accountability, and the overall success of quality assurance initiatives at GSK.

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We know that healthy communities depend on healthy people, and healthy communities are the backbone of strong, sustainable societies. As a business, we have responsibilities to society, and society has expectations of us. Our goal is to meet those...

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BENEFITS & PERKS
Dental Insurance
Disability Insurance
Vision Insurance
Flexible Spending Account (FSA)
Health Savings Account (HSA)
Performance Bonus
Family Medical Leave
Paid Holidays
FUNDING
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 9, 2025

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