Sr. Engineer - Boundary Reliability Engineering
About the team
HashiCorp Boundary aims to provide a seamless, just-in-time remote access experience for customers to their infrastructure and other web applications without having to worry about passwords, certificates or other credentials. Boundary is offered as a Cloud platform and this role will be part of the Boundary Enterprise Enablement team whose primary focus will be scale and reliability to enable hypergrowth among medium and large enterprises.
What you’ll do (responsibilities)
Senior Engineer – Boundary Reliability Engineering
As a Senior Engineer on the Boundary Reliability Engineering team, you will
Key Responsibilities:
- Develop a deep understanding of how customers interact with Boundary Cloud and continuously improve reliability and user experience.
- Implement and advocate for best practices in high availability, disaster recovery, scalability, and fault tolerance.
- Design and build internal developer tools to proactively detect, diagnose, and remediate reliability issues.
- Lead and refine incident management processes to minimize downtime and directly improve customer satisfaction.
- Enhance service reliability by developing monitoring and observability tooling using SLIs, SLOs, and SLAs.
- Deploy, manage, and monitor large-scale Boundary Cloud deployments to ensure optimal performance.
- Anticipate potential failures and take proactive steps to mitigate risks before they impact users.
- Collaborate with cross-functional teams to refine tools and processes based on real-world production insights.
- Participate in a 24/7 on-call rotation, supporting mission-critical production services.
What you’ll need (basic qualifications)
- 5-7 years of handling production applications at scale: Backend applications written in Golang or similar, Postgresql (or any RDBMS), Observability, and AWS Primitives
- Strive for quality through maintainable code and comprehensive testing from development to deployment
- Clear communication skills while remaining empathetic and kind
- An eagerness to learn through humility and reflection
- Experience debugging live production services
What's nice to have (preferred qualifications)
- Working knowledge of industry best practices related to information security
- Working knowledge on AWS Aurora or postgres, Nomad or other orchestration platforms, Traefik or other load balancing technologies
- Experience or willingness to conceive, document and advocate for best practices
#LI-Remote (exclude if not applicable)
Individual pay within the range will be determined based on job related-factors such as skills, experience, and education or training.
“HashiCorp is an IBM subsidiary which has been acquired by IBM and will be integrated into the IBM organization. HashiCorp will be the hiring entity. By proceeding with this application you understand that HashiCorp will share your personal information with other IBM subsidiaries involved in your recruitment process, wherever these are located. More information on how IBM protects your personal information, including the safeguards in case of cross-border data transfer, are available here: link to IBM privacy statement.”
Average salary estimate
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Join HashiCorp as a Sr. Engineer - Boundary Reliability Engineering and be part of a passionate team dedicated to providing seamless remote access experiences for our customers. At HashiCorp, we're focused on offering a cloud platform that simplifies access to infrastructure and applications without the burdens of managing passwords or credentials. In this role, you'll dive deep into understanding user interactions with Boundary Cloud and proactively improve both reliability and user experience. Your responsibilities will include implementing best practices for high availability and disaster recovery, enhancing service reliability through innovative monitoring tools, and collaborating cross-functionally to refine processes based on real-world insights. Your expertise will ensure the smooth functioning of large-scale deployments, and you'll even participate in a 24/7 on-call rotation to support mission-critical services. If you are passionate about quality, communication, and continuous learning, this is the perfect opportunity to contribute to our exciting growth at HashiCorp while working remotely in the United States!
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