Sr Mobile UX Designer

Our Mission

Our mission is to SAVE AND IMPROVE LIVES BY EMPOWERING HEALTHCARE CONSUMERS. Come be part of remarkable.

Overview

How you can make a difference

The Senior UX Designer will have a deep understanding of our products and the end-to-end user experience, leveraging insights to guide strategic design decisions that drive meaningful user outcomes. In this role, you'll lead specific journeys in the member experience, creating intuitive, mobile-first solutions that simplify complex processes. You'll own and continuously optimize experiences, fostering innovation and adoption in the HSA, HRA, and Benefits RA domains. By collaborating closely with other designers, product managers, and engineers, you'll influence product vision and significantly enhance our members' lives.

What you’ll be doing 

• Design and deliver intuitive, engaging, and mobile-first experiences specifically targeting the end-to-end journeys for members
• Lead design initiatives from discovery through implementation, actively engaging in user research and iterative design to continuously improve the member experience.
• Collaborate closely with product and engineering teams to understand business objectives and translate these into user-centric design solutions, ensuring alignment throughout the product lifecycle
• Create clear and simplified user flows, wireframes, interactive prototypes, and high-fidelity visual designs that clarify complex reimbursement processes.
• Own and advocate for the end-to-end member journey, synthesizing research and insights, creating detailed personas, mapping comprehensive user journeys focused on claims and reimbursements, and tracking engagement metrics to measure success and guide continuous improvements.
• Clearly articulate and present design decisions to stakeholders, providing evidence-based rationale derived from user insights and research

What you will need to be successful

• Proven experience leading UX design for customer-facing applications, preferably within payments, claims, and reimbursements related to medical expenses.
• Strong track record in designing mobile-first applications that simplify complex user journeys.
• Understanding of the claims and reimbursement process in healthcare benefits, including familiarity with regulatory compliance and privacy considerations.
• Expertise in human-centered design methodologies and user research practices, adept at deriving actionable insights to drive design decisions.
• Proficiency in Figma & FigJam for design, prototyping, and collaboration.
• Exceptional communication skills, capable of clearly presenting design strategies and user insights to diverse audiences.
• Detail-oriented approach to visual design, maintaining consistency and high-quality standards across products.
• Experienced facilitator, comfortable leading discovery workshops and design sessions that encourage innovation and alignment across teams.

#LI-Remote

This is a remote position.

Salary Range

Benefits & Perks

The compensation range describes the typical minimum or maximum base pay range for this position. The actual compensation offer is determined based on job-related knowledge, education, skills, experience, and work location. This position will be eligible for performance-based incentives as part of the total compensation package, in addition to a full range of benefits including:

• Medical, dental, and vision
• HSA contribution and match
• Dependent care FSA match
• Uncapped paid time off
• Adventure accounts
• Paid parental leave
• 401(k) match
• Personal and healthcare financial literacy programs
• Ongoing education & tuition assistance
• Gym and fitness reimbursement
• Wellness program incentives

Why work with HealthEquity 

Why work with HealthEquity 

HealthEquity has a vision that by 2030 we will make HSAs as wide-spread and popular as retirement accounts. We are passionate about providing a solution that allows American families to connect health and wealth. Join us and discover a work experience where the person is valued more than the position. Click here to learn more. 

You belong at HealthEquity!

HealthEquity, Inc. is an equal opportunity employer, and we are committed to being an employer where no matter your background or identity – you feel welcome and included. We ensure equal opportunity for all applicants and employees without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, status as a qualified individual with a disability, veteran status, or other legally protected characteristics. HealthEquity is a drug-free workplace. For more information about our EEO policy, or about HealthEquity’s applicant disability accommodation, drug-free-workplace, background check, and E-Verify policies, please visit our Careers page.

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