Car Sales Consultant

As a Car Sales Consultant at Hertz, you will facilitate the entire sales and finance process, provide exceptional customer service, and support lot operations. Your primary responsibilities will include executing the full sales cycle, achieving monthly sales targets, maintaining strong CRM output, organizing the lot, and ensuring documentation is accurate for finance processes.

To apply for the Car Sales Consultant position at Hertz, you’ll need a High School diploma or equivalent, car sales experience, and a valid driver’s license. Additionally, applicants should be goal-oriented and capable of succeeding in a dynamic and diverse environment.

As a Car Sales Consultant at Hertz, you will start with an hourly wage of $12, supplemented by sales-based commissions. Benefits include medical, dental, and vision plan options, retirement programs, paid parental leave, educational reimbursement, and a variety of discounts and perks.

At Hertz, comprehensive training is provided for new Car Sales Consultants. You will learn sales techniques, customer service excellence, and the specific processes involved in finance and insurance, ensuring you are well-prepared to meet your customers' needs.

Hertz actively promotes a culture of diversity and inclusion. The company values a variety of perspectives and experiences, encouraging all individuals to apply regardless of their background. This commitment enhances our work environment and drives our success as a company.

When faced with difficult customers, it's important to listen actively to their concerns and empathize with their situation. Acknowledge their feelings and find common ground while explaining how you can help resolve their issues.

Sharing a specific example that highlights your sales strategies, customer interaction, and the steps you took to exceed the target demonstrates your drive and commitment. Use quantifiable results to showcase your achievements.

Effective closing techniques involve understanding the customer's needs, establishing rapport, and providing clear value in your solution. Always listen for buying signals and be prepared to address objections with confidence.

In a bustling sales environment, prioritization comes down to assessing urgency and impact. I make a list of tasks, focusing on customer interactions and paperwork that directly affects sales outcomes. Time management tools and techniques help keep me organized.

Teamwork is crucial in a sales environment. Collaborating with colleagues helps share best practices, support one another during busy periods, and ultimately enhance the customer experience. I believe in open communication and celebrating collective successes.

During slow sales periods, I stay motivated by setting personal goals, exploring self-improvement opportunities, and focusing on the bigger picture. Engaging with customers and networking can also lead to future sales prospects.

Effective follow-ups involve a mix of personal engagement and timely communication. I typically schedule a follow-up shortly after a sale or inquiry and ensure to personalize my approach based on previous interactions.

In high-pressure situations, staying calm is key. I prioritize clear communication, rely on my training, and focus on the customer’s needs, ensuring I can provide them with valuable solutions, even under tight timelines.

Hertz stands out due to its commitment to customer satisfaction, extensive vehicle selection, and an impressive global network. The culture of diversity and inclusion reinforces our values and enhances the overall customer experience.

Compliance with sales regulations is vital in the automotive industry. I stay informed about legal requirements and company policies, ensuring that all paperwork is accurate and follows the guidelines set out for each sale and transaction.