Sr. Operations Planner, Demand Planning

Hims & Hers is the leading health and wellness platform, on a mission to help the world feel great through the power of better health. We are redefining healthcare by putting the customer first and delivering access to care that is affordable, accessible, and personal, from diagnosis to treatment to delivery. No two people are the same, so we provide access to personalized care designed for results. By normalizing health & wellness challenges and innovating on their solutions, we’re making better health outcomes easier to achieve. 

Hims & Hers is a public company, traded on the NYSE under the ticker symbol “HIMS.” To learn more about the brand and offerings, you can visit hims.com/about and hims.com/how-it-works . For information on the company’s outstanding benefits, culture, and its talent-first flexible/remote work approach, see below and visit www.hims.com/careers-professionals.

About the Role:

We are seeking a highly motivated, detail-oriented Senior Operations Planner to help support demand planning and supply planning for our operations. You will leverage your problem-solving abilities, motivation, and experience to determine order mix and quantities that support sales and inventory goals while optimizing storage capacity. We are looking for a self-starter that will drive process improvement by building out tools and metrics to support operations planning.

You Will:

• Work cross functionally with Category Growth and Finance teams to align on the appropriate demand plan for assigned categories, creating a demand plan based on historical trends, planned marketing spend and projected mix

• Demonstrated knowledge of forecasting methodologies and statistical analysis to determine the most accurate forecast fit

• Proven ability to review and analyze complex data sets, extracting actionable insights and drawing informed conclusions to drive strategic decision-making.

• Create buying recommendations for generic finished goods based based on key metrics such as reorder points and safety stock minimums

• Drive accountability through the implementation of key metrics such as forecast accuracy and WOC

• Articulate and document all risks resulting from inventory levels including disposals, risk due to expiration and inventory shortages

• Leverage analytics team members to build out appropriate reporting to support automation/tools for demand planning

• Proficient in demand planning concepts with an understanding of the financial and operational implications of planning decisions

• Lead integrated business planning conversations for assigned categories

You Have:

• 5+ years experience in at least 2 of the following: Demand planning, Production planning, Supply planning

• Bachelors degree required preferably in Supply Chain, Merchandising planning or other related field

• 3+ years experience with ERP systems, planning systems and replenishment systems is preferred

• Excel and Google Sheet proficiency including experience with data manipulations – Lookups, PivotTables, External Data Connections

• Basic to Intermediate SQL experience is preferred

• Strong written and verbal communication skills; ability to effectively communicate in a clear and concise manner

• Ability to think through complex problems and resolve conflicts that arise from balancing multiple priorities

• Detail-oriented and exceptionally organized

• Demonstrated ability to organize resources and analyze alternatives to make effective decisions

Our Benefits (there are more but here are some highlights):

• Competitive salary & equity compensation for full-time roles

• Unlimited PTO, company holidays, and quarterly mental health days

• Comprehensive health benefits including medical, dental & vision, and parental leave

• Employee Stock Purchase Program (ESPP)

• 401k benefits with employer matching contribution

• Offsite team retreats

We are committed to building a workforce that reflects diverse perspectives and prioritizes ethics, wellness, and a strong sense of belonging. If you're excited about this role, we encourage you to apply—even if you're not sure if your background or experience is a perfect match.

Hims considers all qualified applicants for employment, including applicants with arrest or conviction records, in accordance with the San Francisco Fair Chance Ordinance, the Los Angeles County Fair Chance Ordinance, the California Fair Chance Act, and any similar state or local fair chance laws.

It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Hims & Hers is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, please contact us at accommodations@forhims.com and describe the needed accommodation. Your privacy is important to us, and any information you share will only be used for the legitimate purpose of considering your request for accommodation. Hims & Hers gives consideration to all qualified applicants without regard to any protected status, including disability. Please do not send resumes to this email address.

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