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Lead, Software Development (Data Technology)

We’re looking for a Team Lead, Data Technology to help us build and lead a high-performance team that solves challenging data engineering problems as we build our next generation data platform to support Hootsuite’s growing data needs. You will support the Senior Manager, Data Analytics to hire, grow, coach, and lead a team of developers to build, scale, monitor, and optimize data and analytics infrastructure used daily by Hootsuite decision makers. This is a remote-first role and is open to applicants located within provinces/states where we comply with our legal hiring entities.

 

WHAT YOU’LL DO:

  • Lead development and maintenance of scalable and efficient data pipeline architecture
  • Work within cross-functional teams, including Data Science, Analytics, Software Development, and business units, to deliver data products and services.
  • Collaborate with business stakeholders and translate requirements into scalable data solutions.
  • Monitor and communicate project statuses while mitigating risk and resolving issues.
  • Work closely with the Senior Manager to align team priorities with business objectives.
  • Assess and prioritize the team's work, appropriately delegating to others and encouraging team ownership.
  • Proactively share information, actively solicit feedback, and facilitate communication, within teams and other departments.
  • Design, write, test, and deploy high quality scalable code.
  • Maintain high standards of security, reliability, scalability, performance, and quality in all delivered projects.
  • Contribute to shape our technical roadmap as we scale our services and build our next generation data platform.
  • Build, support and lead a high performance, cohesive team of developers, in close partnership with the Senior Manager, Data Analytics.
  • Participate in the hiring process, with an aim of attracting and hiring the best developers.
  • Facilitate ongoing development conversations with your team to support their learning and career growth.

 

WHAT YOU’LL NEED:

  • A degree in Computer Science or Engineering, and senior-level experience in developing and maintaining software or an equivalent level of education or work experience, and a track record of substantial contributions to software projects with high business impact.
  • Experience planning and leading a team using Scrum agile methodology ensuring timely delivery and continuous improvement.
  • Experience liaising with various business stakeholders to understand their data requirements and convey the technical solutions. 
  • Experience with data warehousing and data modeling best practices.
  • Passionate interest in data engineering and infrastructure; ingestion, storage and compute in relational, NoSQL, and serverless architectures
  • Experience developing data pipelines and integrations for high volume, velocity and variety of data.
  • Experience writing clean code that performs well at scale; ideally experienced with languages like Python, Scala, SQL and shell script.
  • Experience with various types of data stores, query engines and data frameworks, e.g. PostgreSQL, MySQL, S3, Redshift, Presto/Athena, Spark and dbt.
  • Experience working with message queues such as Kafka and Kinesis
  • Experience with ETL and pipeline orchestration such as Airflow, AWS Glue
  • Experience with JIRA in managing sprints and roadmaps
  • Open Communication: clearly conveys thoughts, both written and verbally, listening attentively and asking questions for clarification and understanding.
  • Builds inclusive, cohesive teams which apply diversity to achieve common goals.
  • Capably delivers results through others, is good at establishing clear direction, helping others achieve their best work.
  • Identifies key issues and relationships relevant to achieving a long-range goal or vision; Builds an integrated plan for course of action to accomplish this vision.
  • Challenges and supports others to create results but also develop new capabilities.
  • Successfully develops the capacity and capability of the team and individuals on the teams.

 

WHO YOU ARE:

  • Solution seeker. You’re focused on tackling new challenges, solving problems, and moving the business forward—and you don’t wait to be asked.
  • Lifelong learner. You have a growth mindset – you’re here to learn, experiment, seek, apply, and provide feedback, share what works with your team, and move on from what doesn’t.
  • Resilient adapter. In the face of change and challenges, you bring a thoughtful, calm approach, and a focus on finding the new opportunity.
  • Intentional collaborator. You build positive working relationships across the business, bringing people together to foster new opportunities and to facilitate the efficient flow of information.
  • Critical challenger. You have the trust in your team to ask difficult questions in order to get to the best end result.
  • Active communicator. You listen actively and communicate ideas and information clearly, inclusively, and proactively.
  • Integrated thinker. You look beyond your role and responsibilities to understand how your team’s work drives broader organizational goals.
  • Accountable owner. You take pride in the work you’re responsible for with a mindset of ultimate accountability and reliability for the outcomes.
  • Bar-raiser. You step up to help your team grow and succeed, even when that means going beyond what might be expected.

 


 

Accommodations will be provided as requested by candidates taking part in all aspects of the selection process.

 

#LI-NS1

 

 

Canada Pay Range For This Role
$98,400$137,800 CAD
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What You Should Know About Lead, Software Development (Data Technology) , Hootsuite

Join Hootsuite as the Lead, Software Development specializing in Data Technology, and take the reins of an exciting opportunity to shape a high-performance team! In this role, you'll play a crucial part in building our next-generation data platform while tackling challenging data engineering problems. As the backbone of our data initiatives, you will collaborate with cross-functional teams, including Data Science, Software Development, and Analytics. Your leadership will guide a talented team of developers, ensuring they grow, innovate, and meet the technical needs of our business stakeholders. You'll monitor project progress, mitigate risks, and ensure that our data services are not only scalable but also top-notch in terms of security and performance. Additionally, you'll contribute to shaping our technical roadmap, build cohesive teams, and engage in hiring processes to attract the best talent in the industry. Hootsuite promotes a remote-first environment, so whether you're in Vancouver, Toronto, Montreal, or another city, you can collaborate seamlessly wherever you are. The position requires a degree in Computer Science or Engineering along with significant experience in software development. If you’re a solution seeker with a growth mindset, passionate about data engineering and looking to make a real impact, this could be your next adventure!

Frequently Asked Questions (FAQs) for Lead, Software Development (Data Technology) Role at Hootsuite
What are the main responsibilities of the Lead, Software Development (Data Technology) at Hootsuite?

As the Lead, Software Development (Data Technology) at Hootsuite, your primary responsibilities include leading the development and maintenance of scalable data pipeline architecture, collaborating with cross-functional teams, monitoring project statuses, and prioritizing the team's work. You'll also design high-quality scalable code and ensure that all projects meet security and performance standards, making this role vital in supporting Hootsuite's data-driven decision-making.

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What qualifications do I need to be a Lead, Software Development (Data Technology) at Hootsuite?

To be successful as the Lead, Software Development (Data Technology) at Hootsuite, you need a degree in Computer Science or Engineering along with senior-level experience in software development. Additionally, experience with Scrum agile methodology, data warehousing, and strong coding skills, particularly in languages such as Python, SQL, and Scala, are essential qualifications for this position.

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How does Hootsuite support professional development for the Lead, Software Development (Data Technology)?

Hootsuite is committed to fostering a culture of learning and growth for the Lead, Software Development (Data Technology). The role includes supporting ongoing development conversations and providing opportunities for team members to enhance their skills, ensuring that everyone can grow their career while contributing meaningfully to the company’s objectives.

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What environments and technologies does the Lead, Software Development (Data Technology) work with at Hootsuite?

In the Lead, Software Development (Data Technology) role at Hootsuite, you'll work with a variety of data frameworks and technologies, including PostgreSQL, MySQL, AWS S3, Redshift, Spark, and Airflow for pipeline orchestration. Familiarity with messaging queues like Kafka and Kinesis is also key, as you'll be dealing with high volumes, velocity, and variety of data.

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What is the work-life balance like for the Lead, Software Development (Data Technology) position at Hootsuite?

Hootsuite promotes a remote-first working environment, allowing for flexible hours and the ability to maintain a healthy work-life balance. As the Lead, Software Development (Data Technology), you will have the autonomy to manage your time effectively while collaborating with diverse teams across various locations in Canada.

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Common Interview Questions for Lead, Software Development (Data Technology)
Can you describe your experience leading software development projects?

When answering this question, emphasize your leadership style, specific methodologies you’ve employed, such as Scrum, and any successful project outcomes. Highlight how you motivated your team and addressed challenges during the project lifecycle.

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How do you ensure code quality and performance in data pipelines?

Discuss the practices you use for coding quality, such as peer reviews and automated testing, alongside your approach to monitoring performance levels. Share specific tools or frameworks you've utilized in previous roles.

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How do you handle conflicts within a development team?

Explain your strategies for conflict resolution, emphasizing open communication, active listening, and seeking win-win solutions. Provide examples of past experiences where you facilitated resolution effectively.

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Can you give an example of a complex data challenge you’ve solved?

Be sure to describe the challenge succinctly and detail your approach to solving it. Highlight your thought process, the technologies you utilized, and the impact of the solution on the organization’s goals.

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What agile methodologies have you used, and how do they impact project success?

Discuss your experience with Scrum or Kanban, focusing on how these methodologies improved team collaboration and delivery timelines in past projects. Be prepared to provide measurable outcomes from your experiences.

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What strategies do you use to align technical work with business objectives?

Explain your method of liaising with stakeholders to understand their needs and how you translate those into scalable data solutions. Provide concrete examples where your strategies led to successful outcomes.

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How do you approach mentoring and developing your team members?

Outline your philosophy on mentorship, including regular feedback sessions, setting personal development goals, and facilitating learning opportunities. Share success stories of team members you’ve helped grow.

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What is your experience with data warehousing and modeling best practices?

Be ready to discuss your knowledge of data warehousing solutions and your practical experience with modeling techniques. Illustrate your answer with successful implementations and any challenges you overcame.

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How do you stay updated with the latest trends in data technology?

Show your commitment to continuous improvement by mentioning specific resources like online courses, webinars, or communities you engage with. Emphasize how this knowledge has been applied in your work.

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What tools do you use for project management in software development?

Discuss the tools you are familiar with, such as JIRA or Trello, and how they aid in tracking progress, managing sprints, and maintaining team alignment on project goals. Provide specific examples of their effective use.

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Hootsuite is the world's most widely used social media relationship platform. Thousands of global enterprises, including 744 of the Fortune 1000 companies, trust us to collaboratively manage social media accounts across the social web. And we're n...

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