System Administrators Manager (Web Hosting)

As a System Administrator Manager at Hostinger, you will oversee the Brazilian SysAdmin team, ensuring they are supported and effective. This includes managing day-to-day operations, providing leadership through coaching and onboarding, analyzing system performance, and delivering on product commitments. You'll collaborate with engineering teams from different locations and work on optimizing our web hosting services to ensure maximum uptime and performance.

To qualify for the System Administrator Manager role at Hostinger, you should possess over 3 years of experience in managing enterprise-level Linux environments, with a minimum of 1 year in a leadership position. Additionally, your English proficiency should be at the C1-C2 level. A passion for IT, engineering, and continuous learning, along with a good understanding of on-premises and cloud-based systems, is also essential.

At Hostinger, we understand that the growth of our employees is crucial to our success. As a System Administrator Manager, you'll have access to various developmental opportunities, including training courses, workshops, and attendance at world-class conferences. We believe in a culture that promotes freedom and creativity, allowing our managers to foster team dynamics effectively and help their members flourish.

Yes, the System Administrator Manager position at Hostinger is fully remote, allowing you to work from the comfort of your home in Brazil. This flexibility is a key benefit of working at Hostinger, as we embrace a culture that values results and productivity over traditional in-office constraints.

As a System Administrator Manager at Hostinger, you will utilize various tools like Grafana, Kibana, Elasticsearch, and Prometheus for monitoring and optimizing service performance. You'll also use Ansible to automate deployment, monitoring, and maintenance processes, ensuring that our systems and services run smoothly and efficiently.

In preparing your response, highlight your past roles involving enterprise-level Linux systems. Discuss the challenges you faced and how you resolved technical issues effectively, focusing on specific projects that showcase your skills in supporting these environments.

To be effective in this area, share your methods for recognizing achievements and providing constructive feedback. Discuss how you engage team members through one-on-one meetings and set clear expectations that drive motivation and performance.

When answering this question, choose an example that emphasizes your technical expertise and problem-solving skills. Detail the problem, your approach to finding a solution, and the successful outcome, reflecting on what you learned in the process.

Explain your strategies for prioritization, such as assessing critical tasks impacting service uptime or seeking input from team members. Demonstrating your ability to remain calm under pressure while ensuring efficient task management will be key.

Discuss your onboarding process, emphasizing how you provide resources and training to ensure new hires feel comfortable. Highlight the importance of mentorship and continuous support as they integrate into the team.

Talk about your decision-making process, such as weighing the benefits of a proposed solution against potential risks. Be sure to emphasize the importance of collaborative input and alignment with the company’s goals.

Mention specific KPIs you track to measure team performance, such as service uptime rates or response times to technical issues. Explain how these metrics help guide your coaching strategies and decision-making.

Discuss how you actively pursue knowledge through training, certification programs, and keeping up-to-date with industry trends. Mention any communities or networks you engage with to foster personal and professional development.

Express your conflict resolution strategies, focusing on open communication and empathy. Share your approach to mediating discussions to find common ground while ensuring a respectful work environment.

Describe the specific monitoring tools you are familiar with and how you have used them to achieve operational goals. Share examples of how proactive monitoring has led to improved uptime or performance.