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Product Marketing Manager, Vello

As a Product Marketing Manager, Vello you will be responsible for creating a compelling narrative for internal and external audiences about our most innovative software product. You will be the expert on our customers, their customers, and the market overall. You will leverage those insights to enhance product positioning, messaging, and content that will set our product apart from the rest. You will partner with our product, sales, and customer success organizations to build go-to-market plans and execute those plans. You will work closely with the product team to take customer and market insights to influence roadmaps.

This is a highly cross-functional, collaborative role that will move across our various software products and throughout the broader IDEXX team. You should be a master storyteller who can get internal and external teams excited about what we are building. Ideally, you thrive in a startup environment, but also have the polish and patience to navigate some inevitable corporate aspects to building inside of a large organization. This role reports to our Associate Director, Product Marketing for Vello.

IDEXX Veterinary Software is the fastest growing part of IDEXX, with technology platforms that help veterinary practices run their businesses. If you are in the veterinary world, you know that IDEXX is a global leader in pet healthcare innovation – with diagnostics, software, and data solutions for practicing veterinarians around the world. If you live in Maine, you know that IDEXX is one of the largest employers in Maine with a reputation for being active in the community. But if you aren’t in the industry and you don’t live in Maine, you might not have heard of us, but once you do, you’ll be as excited as we are.

At IDEXX you can work on software that impacts millions of pets around the world. Where else can you have the stability of working as a global member of the S&P 500, improving the lives of pets, and getting to work on exciting new software with smart people who are genuinely nice? We are scientists, developers, product managers, strategists, marketers, and business development people that care about doing great work with great people.

We serve tens of thousands of practices around the world with software that helps vets manage their practice, interpret diagnostic results, refer patients to specialty hospitals, and communicate with millions of pet owners. We are quite literally at the center of the work veterinarians are doing every day.

Here’s how you’ll make an impact:

  • Product Messaging & Positioning: Develop differentiated product positioning and messaging strategy based on customer understanding, competitive intelligence, and market insights.
  • Voice of the Customer and Market: Be the expert on our customers and the competitive market, uncovering insights that lead to breakthrough messaging, accelerated service adoption & differentiated GTM tactics. Work with internal research teams to support insight gathering.
  • Sales Enablement: Support our sales channels by delivering clear and concise sales enablement tools & collateral (sell sheets, product toolkits, battle cards, etc.), providing insight & direction on what customers’ needs are.
  • GTM Planning & Execution: Deliver go-to-market plans for new feature development, crafting clear & measurable GTM strategy, goals, and KPI’s.
  • Customer Content Development: Partner with the content team to develop an annual calendar of product content, including articles, case studies, blog posts, webinars that can be used by teams for demand gen.
  • Collaborate and Manage Stakeholders: inspire and connect with cross-functional teams, both inside the software organization and across IDEXX.
  • Thought Leadership: Act as a thought leader for the platform internally & externally, including speaking engagements, webinars, and articles.

What you need to succeed:

  • 7+ years of experience in product marketing, ideally in SaaS organizations. Extra points for experience in both small business and corporate customers.
  • Bachelor's Degree in a related field (i.e., Business, Communications, Marketing, Science, etc.); or an equivalent combination of education and work experience.
  • Experience in both B2B and B2C preferred, as there are elements of both to the product platform you will be supporting.
  • Appetite for a fast-moving collaborative environment. This role requires you to work across functions and departments and deliver on deadline.
  • Extensive experience in positioning and messaging, leading product launches, and creating content and collateral. Clear, demonstrated success in enabling sales teams to succeed.
  • Strong collaboration skills and team-oriented disposition with the ability to influence key stakeholders, foster collaboration, and drive results across cross-functional teams.
  • A willingness to roll up your sleeves and switch between strategy and tactical execution.
  • Self-starter with ability to manage a variety of large programs and deliverables at once.
  • Love of animals helps but is not required.

Position Location – Boston area or Westbrook, ME preferred, though your work will be hybrid.

Why IDEXX?

We’re proud of the work we do because our work matters. An innovation leader in every industry we serve, we follow our Purpose and Guiding Principles to help pet owners worldwide keep their companion animals healthy and happy, to ensure safe drinking water for billions, and to help farmers protect livestock and poultry from diseases. We have customers in over 175 countries and a global workforce of over 10,000 talented people.

So, what does that mean for you? We enrich the livelihoods of our employees with a positive and respectful work culture that embraces challenges and encourages learning and discovery. At IDEXX, you will be supported by competitive compensation, incentives, and benefits while enjoying purposeful work that drives improvement.

Let’s pursue what matters together.

IDEXX values a diverse workforce and workplace and strongly encourages women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.

IDEXX is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.

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What You Should Know About Product Marketing Manager, Vello, IDEXX Laboratories

As a Product Marketing Manager at Vello, based in beautiful Westbrook, ME, you'll play a pivotal role in shaping the narrative around our cutting-edge software product. You’ll be the go-to person, not just for our customers, but for their customers and the overall market too. We seek someone who can blendinsightful data analysis with creative storytelling to excite both internal teams and prospects alike. This role involves close collaboration with product, sales, and customer success to create go-to-market strategies that truly resonate with potential users. You'll draw on your expertise to refine product positioning and messaging, ensuring we stand out in a crowded field. Your ability to transform complex ideas into simple, engaging content will be crucial, as will your knack for understanding what makes our customers tick. In this dynamic role, you will influence product roadmaps while working within a highly supportive, cross-functional team. Don't worry if the corporate world feels a bit daunting; you’ll have the chance to work within a fun startup atmosphere, but with the backing and stability of a recognized leader in pet healthcare. At IDEXX, not only will you be contributing to software that impacts countless pets worldwide, but you’ll also be joining a community that values collaboration and innovation. If you’ve got 7+ years in product marketing, preferably in a SaaS environment, and have a passion for creating compelling content, then we can’t wait for you to help us make a difference!

Frequently Asked Questions (FAQs) for Product Marketing Manager, Vello Role at IDEXX Laboratories
What are the main responsibilities of a Product Marketing Manager at Vello?

As a Product Marketing Manager at Vello, your responsibilities will include developing differentiated product positioning and messaging strategies, conducting market research to understand customer needs, supporting sales teams with effective sales enablement tools, creating go-to-market plans for product features, and collaborating with cross-functional teams to inspire and drive results.

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What qualifications do I need to be a Product Marketing Manager at Vello?

To qualify for the Product Marketing Manager position at Vello, you should have at least 7 years of product marketing experience, ideally within SaaS organizations. A Bachelor's degree in Business, Communications, or a related field is required, alongside a strong background in positioning, messaging, and customer insights.

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How does the Product Marketing Manager at Vello collaborate with other teams?

The Product Marketing Manager at Vello works closely with product, sales, and customer success teams to build robust go-to-market plans. You will also partner with internal research teams and the content department to gather insights, develop marketing materials, and ensure alignment across various functions.

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What kind of work environment can a Product Marketing Manager expect at Vello?

At Vello, the work environment is dynamic and collaborative, offering a blend of startup culture and corporate structure. You'll engage with passionate colleagues in a fast-paced setting that supports innovative thinking and encourages a strong sense of community among team members.

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What is the impact of the Product Marketing Manager role on IDEXX and its customers?

The Product Marketing Manager plays a crucial role in shaping the messaging and product strategies that affect IDEXX's offerings to veterinary practices. By effectively communicating the value of our software, you aid in enhancing customer satisfaction and contribute to the overall mission of improving the health and welfare of pets globally.

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Common Interview Questions for Product Marketing Manager, Vello
Can you describe your experience in product marketing and how it relates to the role at Vello?

When answering this question, focus on specific projects you've worked on, emphasizing your strategies in product positioning, messaging, and cross-functional collaboration. Showcase measurable results from your efforts to highlight your impact on previous roles.

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What do you believe makes effective product messaging?

Discuss the importance of understanding customer needs, market trends, and competitive landscape. Effective messaging should resonate with target audiences and clearly communicate the unique benefits of the product. Provide examples of successful strategies you've implemented.

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How do you prioritize tasks in a fast-paced work environment?

Explain your systematic approach to prioritization, such as using data-driven insights and feedback from stakeholders to assess urgency and importance. Share an example illustrating how this method has led to successful project outcomes.

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What strategies would you implement to gather customer insights?

Talk about a mix of quantitative and qualitative approaches, like surveys, interviews, and market research. Highlight how analyzing customer feedback informs your product marketing strategies for improved positioning.

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How would you support sales teams as a Product Marketing Manager?

Detail how you would create tailored sales enablement tools and training materials, reinforcing product knowledge to help sales teams address customer pain points effectively. Include examples of how you've successfully provided support in previous roles.

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Describe a successful go-to-market strategy you’ve developed.

Provide details on the situation, the research conducted, how you positioned the product, and the execution steps taken. Include metrics that showcase the success of the strategy to demonstrate its effectiveness.

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How do you approach collaboration with cross-functional teams?

Discuss your communication style and your methods for fostering collaboration across different departments. Share instances where effective teamwork led to successful product launches or initiatives.

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What role do you believe storytelling plays in product marketing?

Emphasize that storytelling helps create emotional connections with customers and differentiates products in a crowded market. Talk about how you've used storytelling to enhance product marketing efforts successfully.

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How do you measure the success of your marketing campaigns?

Explain the key performance indicators (KPIs) you focus on, such as engagement rates, conversion rates, and customer feedback. Provide examples of how you’ve tracked and analyzed data to inform future campaigns.

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Why do you want to work for Vello and IDEXX?

Here, express your passion for the mission of helping pets and the value of working within a community-focused organization like IDEXX. Show how your skills align with the company’s goals and your excitement for contributing to meaningful products.

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To be a great company that creates exceptional long-term value for our customers, employees, and shareholders by enhancing the health and well-being of pets, people, and livestock.

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CULTURE VALUES
Customer-Centric
Mission Driven
Diversity of Opinions
Inclusive & Diverse
Work/Life Harmony
Growth & Learning
FUNDING
DEPARTMENTS
SENIORITY LEVEL REQUIREMENT
TEAM SIZE
EMPLOYMENT TYPE
Full-time, hybrid
DATE POSTED
March 27, 2025

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