Live Chat Assistant - Work from home

Job Description:Ingredion is looking for a confident and reliable Live Chat Assistant to join our team in Phoenix, Arizona. This position is part-time and allows you to work from the comfort of your own home. As an Entry Level Live Chat Assistant, you will be responsible for providing excellent customer service and support through our live chat platform.Responsibilities:1. Respond to customer inquiries and provide accurate information in a timely manner through live chat.2. Assist customers with product information, order status, and issue resolution.3. Conduct research to provide solutions to customer queries.4. Collaborate with other team members to ensure a seamless customer experience.5. Maintain a positive and professional attitude at all times.6. Provide feedback on customer trends and needs to improve our products and services.Requirements:1. 1 year of experience in customer service or a related field.2. Excellent communication skills, both written and verbal.3. Ability to multitask and prioritize tasks effectively.4. Proficient in typing and navigating computer systems.5. Strong research skills and a willingness to learn new information.6. Must be a team player and willing to collaborate with others.Personality Traits:- Confidence- ReliabilitySoft Skills:- Research- CooperationBenefits:- Paid overtime- Profit sharing- Company equipmentWorking Environment:At Ingredion, we encourage a culture of ongoing learning and development for personal and professional growth. Our team is dedicated to providing a supportive and inclusive environment where everyone can thrive.Deadline to Apply: 2024-08-24Equal Opportunity Statement:Ingredion is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.How to apply:Apply on GrabJobs and you will be notified if shortlisted for the job.Original job Live Chat Assistant - Work from home posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.