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Production Supervisor - Shift Operations

Company Description

Inland Empire Paper Company, operating in Millwood Washington since 1911, strives to be the industry leading custom ground-wood paper supplier through highly efficient production methods, first-in-class customer service, and market defining employee capabilities.

Job Description

Inland Empire Paper Company seeks an experienced individual to join our Mill Operations Supervisor team. This salaried position works closely with superintendents, other shift supervisors, operations and maintenance to oversee the daily and nightly operation of the mill. After initial mill operations orientation and training, will be assigned to a rotating shift crew. These are four 12 hour shifts of both days and nights with multiple days off between each rotation and does include working some weekends and holidays per the shift rotation schedule.

Responsibilities:

  • Supervise hourly union employee workforce to insure safe and consistent operation of the facility.
  • Resolve shift crew staffing issues, oversee crew training, development and guidance.
  • Monitor production operations and report on daily activities (both oral and written).
  • Provide daily manufacturing process support and problem solving to improve production efficiency including troubleshooting, decision making, data management and analysis.
  • Work with superintendents to improve processes to maximize efficiency and minimize costs while maintaining environmental compliance and protection.

Qualifications

  • Bachelor's Degree in Engineering, Project Management or other Technical field preferred but not required. 
  • Minimum of 3 years supervisory experience, preferably in a union environment.
  • Demonstrated ability to communicate, problem solve and execute solutions.
  • Demonstrated leadership and change management skills.
  • Proficient project management and organizational skills with experience preparing oral and written shift reports.
  • Proficient with Microsoft Office. Familiarity with Distributed Control Systems (DCS) preferred.
  • Knowledge of pulp & paper manufacturing or experience in a manufacturing environment preferred.

Additional Information

  • The Production Supervisor – Shift Operations is a salaried position. Pay range is $78k to $95k per year depending on experience and education.
  • Inland Empire Paper Company continues to offer excellent benefits to employees and their families including medical, dental, vision, life insurance, 401(k) retirement plan, 13 paid holidays per year and 2 weeks of vacation to start (pro-rated first year based on hire date). Some holidays may be worked depending on the crew rotation.
  • IEP is a smoke-free and drug-free (including cannabis-free) facility.
  • All job offers and subsequent employment are contingent upon a drug screen and criminal background check.
  • Your application to this posting is deemed to be your consent to the collection, use and necessary disclosure of personal information for the purposes of recruitment. Privacy of all applicants and the confidentiality of personal information are respected. Thank you to all applicants for your interest and effort in applying for this position; however, only candidates selected for interviews will be contacted.

To learn more about us visit our website: www.iepco.com

Average salary estimate

$86500 / YEARLY (est.)
min
max
$78000K
$95000K

If an employer mentions a salary or salary range on their job, we display it as an "Employer Estimate". If a job has no salary data, Rise displays an estimate if available.

What You Should Know About Production Supervisor - Shift Operations, Inland Empire Paper Co

Inland Empire Paper Company is on the lookout for an experienced Production Supervisor - Shift Operations to join our dedicated team at our Millwood, Washington facility. With a rich history dating back to 1911, we have established ourselves as an industry-leading custom ground-wood paper supplier by emphasizing efficiency, service, and skilled workforce development. In this pivotal role, you'll be responsible for overseeing daily and nightly mill operations, collaborating closely with superintendents and maintenance teams to ensure everything runs smoothly. Your shifts will typically involve four 12-hour rotations that alternate between days and nights, providing you with several days off in between while also including occasional weekend and holiday work based on the schedule. You'll supervise our hourly union workforce, tackle crew staffing issues, and facilitate training and development to promote a safe and effective work environment. Additionally, you'll monitor production, provide process support, and work on problem-solving initiatives that boost our efficiency and ensure environmental compliance. If you have a knack for leadership and problem-solving, along with a background in engineering or project management (preferred but not essential), we want to hear from you. Join us at Inland Empire Paper Company, where your skills can contribute to our continued success and legacy!

Frequently Asked Questions (FAQs) for Production Supervisor - Shift Operations Role at Inland Empire Paper Co
What are the key responsibilities of a Production Supervisor - Shift Operations at Inland Empire Paper Company?

The Production Supervisor - Shift Operations at Inland Empire Paper Company is responsible for supervising the hourly union workforce to ensure safe and consistent mill operations. This includes resolving crew staffing issues, overseeing training and development, monitoring production operations, problem-solving to improve efficiency, and collaborating with superintendents to enhance processes while adhering to environmental regulations.

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What qualifications are required for the Production Supervisor - Shift Operations position at Inland Empire Paper Company?

Candidates for the Production Supervisor - Shift Operations role at Inland Empire Paper Company should ideally have a Bachelor's Degree in Engineering, Project Management, or a related technical field, although it's not mandatory. Additionally, a minimum of three years of supervisory experience, preferably in a union environment, along with strong communication and leadership skills, is highly beneficial.

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What is the work schedule like for a Production Supervisor - Shift Operations at Inland Empire Paper Company?

The work schedule for the Production Supervisor - Shift Operations involves four 12-hour shifts that alternate between days and nights, with multiple days off between each rotation. Candidates should expect to work some weekends and holidays as part of the shift rotation schedule at Inland Empire Paper Company.

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What skills are important for a Production Supervisor - Shift Operations at Inland Empire Paper Company?

Important skills for the Production Supervisor - Shift Operations role at Inland Empire Paper Company include project management, effective communication, problem-solving, decision-making, and organizational skills. Proficiency in Microsoft Office and familiarity with Distributed Control Systems (DCS) is preferred, along with knowledge or experience in pulp and paper manufacturing.

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What benefits does Inland Empire Paper Company offer to Production Supervisors?

Inland Empire Paper Company offers a competitive benefits package to Production Supervisors which includes medical, dental, and vision insurance, life insurance, a 401(k) retirement plan, 13 paid holidays per year, and two weeks of vacation to start – all designed to support the well-being of employees and their families.

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Common Interview Questions for Production Supervisor - Shift Operations
Can you describe your experience with supervising a team in a production environment?

In answering this question, you should highlight specific instances where you've supervised a team, focusing on challenges you faced and how you resolved them. Mention your leadership style and how you ensure productivity and safety among team members.

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How do you handle conflict or staffing issues within your shift crew?

Share examples of past conflicts you've managed and the strategies you employed to resolve these issues. Emphasize your communication skills and your ability to foster a collaborative environment.

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What steps do you take to ensure safety compliance in the workplace?

Discuss the importance of safety compliance and describe the measures you take to promote safety, such as regular training sessions, safety audits, and encouraging a culture where team members feel comfortable reporting unsafe conditions.

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Tell me about a time you improved production efficiency in a previous role.

Provide a concrete example of a process improvement you've implemented and the quantifiable results it had on production efficiency. Highlight your analytical skills and decision-making process.

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What is your approach to staff training and development?

Explain your philosophy on training and development, highlighting the importance of continuous learning, mentorship, and hands-on training to empower your team and improve overall performance.

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Have you ever had to make a tough decision quickly? How did you handle it?

Share a specific instance where you had to make a decisive choice under pressure. Detail the context, your thought process, and the outcome, showcasing your problem-solving skills.

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How do you manage reporting and analysis of production data?

Discuss your familiarity with data management and reporting tools, how you collect data, and your process for analyzing it to drive decisions and improvements in production operations.

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What is your experience with union workforces?

If applicable, describe your experiences working with unionized employees, including how you navigate labor relations and ensure a productive working relationship while respecting union agreements.

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How do you maintain morale among your team during challenging times?

Focus on your strategies for maintaining team morale, such as open communication, recognition of achievements, and encouraging a supportive atmosphere during difficult periods.

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What interests you about the Production Supervisor - Shift Operations role at Inland Empire Paper Company?

Express your enthusiasm for the position by linking your previous experiences and skills to the responsibilities of the role at Inland Empire Paper Company. Mention your respect for the company's long-standing history and commitment to quality.

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EMPLOYMENT TYPE
Full-time, on-site
DATE POSTED
April 10, 2025

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