Technical Solution Consultant

As a Technical Solution Consultant at Intuitive, your primary responsibilities include collaborating with sales teams to educate customers about our digital solutions, managing the activation of digital products, and establishing strong relationships with both internal and external stakeholders. You will lead technical discussions to guide the successful integration of our solutions into hospital systems and ensure ongoing project management across multiple initiatives.

To qualify for the Technical Solution Consultant position at Intuitive, candidates should have a minimum of 6 years of experience in medical device consulting or project management in healthcare technology. Advanced knowledge of networking and cloud solutions is essential, while familiarity with on-premise infrastructures is a plus. A bachelor's degree is required, and PMP/ITIL certifications are preferred.

In the role of Technical Solution Consultant at Intuitive, you play a crucial part in advancing healthcare by implementing cutting-edge digital solutions that enhance surgical procedures. Your expertise contributes to developing more efficient workflows in hospitals, ultimately leading to improved patient outcomes through minimal invasive treatments.

Successful Technical Solution Consultants at Intuitive excel in communication, project management, and stakeholder engagement. They are adept at navigating technical discussions, managing multiple projects effectively, and driving team accountability. Additionally, self-motivation and a detail-oriented approach are key skills that help ensure successful implementation and adaptation to customer needs.

Absolutely! At Intuitive, we are committed to investing in the long-term growth and development of our employees. As a Technical Solution Consultant, you will have numerous opportunities for career advancement, including leadership roles and specialized positions within our innovative healthcare technology team.

When discussing your experience with healthcare technology projects, focus on specific examples that highlight your project management capabilities, the technologies you’ve worked with, and how you’ve achieved successful outcomes. Mention any challenges you faced and how you overcame them, demonstrating your problem-solving skills and adaptability.

To ensure effective communication with stakeholders, I prioritize active listening and clarity in my messages. I keep stakeholders updated on project progress, address their concerns proactively, and involve them in key decisions. Utilizing project management tools for transparency also helps maintain clear communication.

I often employ Agile methodologies for project management, focusing on iterative progress and flexibility. This is particularly effective in technology projects, allowing for quick adjustments based on stakeholder feedback and evolving project needs. I also have experience with traditional waterfall methodologies when a structured approach is necessary.

In one project, we faced unexpected technical difficulties during the implementation phase. I quickly gathered the team to analyze the issue and develop a workaround that kept us on track. By communicating transparently with stakeholders and adjusting timelines as needed, we successfully navigated the challenge and met our goals.

Building rapport with clients starts with understanding their needs and concerns. I make an effort to be approachable and engaging, often scheduling regular check-ins to discuss progress. I also share insights and provide valuable information that helps them feel supported and informed throughout the project.

When faced with tight deadlines, I prioritize tasks by urgency and impact. I focus on clear communication with my team to ensure everyone knows their responsibilities and any changes to the project timeline. By breaking tasks into manageable steps and utilizing project management tools, I keep the project on track.

Feedback is crucial in my approach to project management. I actively seek input from team members and stakeholders throughout the project lifecycle. This open communication helps identify potential issues early on and allows for continuous improvement, ensuring that the final outcome aligns with expectations.

I stay updated on healthcare technology trends by following industry publications, attending webinars, and participating in relevant professional organizations. I also engage with peers in the field to share insights and learn about new developments that can impact my work as a Technical Solution Consultant.

I am particularly excited about the opportunity to work alongside innovative healthcare technologies that have the potential to significantly improve patient care. The collaborative nature of the Technical Solution Consultant role also appeals to me, as it allows me to engage with diverse teams and contribute to meaningful healthcare outcomes.

Managing risks in project technology implementations begins with thorough planning and risk assessments. I continually monitor projects for any emerging risks, actively communicate with stakeholders about identified risks, and develop contingency plans to address potential issues proactively.